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Director Service Operations Jobs in Texas (NOW HIRING)

Nikkiso Co., Ltd.

Director, Global Operations

Tomball, TX · On-site

$130 - $160/hr

Why Join Nikkiso Cryogenic Services? At Nikkiso, you'll have the opportunity to shape the future of a growing global service organization supporting some of the world's most critical industries. You ...

Workstream

Operations Director

Mansfield, TX · On-site

$90 - $130/hr

Chick-fil-A - Operations Director Opportunity Are you a highly skilled and motivated individual ... retail, or service operations * Proven experience leading and developing teams * Excellent ...

Cogent Analytics

VP of Operations - HVAC

Lubbock, TX · On-site

$160 - $185/hr

... Director, Service Director, and Project Manager. This includes accountability for: * Clear role ... Maintaining a consistent operational cadence 5. Process Ownership & Standardization The Vice ...

Chick-fil-A

Operations Director

Mansfield, TX · On-site

$60K - $85K/yr

Chick-fil-A - Operations Director Opportunity Are you a highly skilled and motivated individual ... retail, or service operations * Proven experience leading and developing teams * Excellent ...

Chick-fil-A

Operations Director

Mansfield, TX · On-site

$60K - $85K/yr

Chick-fil-A - Operations Director Opportunity Are you a highly skilled and motivated individual ... retail, or service operations * Proven experience leading and developing teams * Excellent ...

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All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Texas

Director Service Operations information

See Texas salary details

$31.7K

$100.3K

$167.2K

How much do director service operations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director service operations in Texas is $100,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $126,200.00 per year, depending on experience, location, and employer.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the most commonly searched types of Service Operations jobs in Texas?

The most popular types of Service Operations jobs in Texas are:

What are popular job titles related to Director Service Operations jobs in Texas?

For Director Service Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Director Service Operations jobs in Texas look for?

The top searched job categories for Director Service Operations jobs in Texas are:

What cities in Texas are hiring for Director Service Operations jobs?

Cities in Texas with the most Director Service Operations job openings:

Director Service Operations jobs near you
Infographic showing various Director Service Operations job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $100,321 per year, or $48.2 per hour.

District Manager - Service Operations

NW Recruiting Partners

Irving, TX

$97K - $162K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

District Manager – Service Operations

Irving, TX (Multi-Branch Oversight)

Our client, a market-leading provider of commercial grocery and foodservice solutions, is seeking a District Manager to lead multiple branch operations within a defined territory. This role is ideal for an experienced operations leader who has built and scaled service organizations—balancing people leadership, customer relationships, and financial performance.

As District Manager, you will have full accountability for service execution, revenue growth, and profitability across several locations. You'll lead a diverse team of field service technicians, supervisors, and administrative staff while partnering closely with Sales, Finance, and Marketing to drive results. This is a hands-on leadership role with significant influence over talent, culture, and operational strategy.

District Manager Responsibilities:

  • Lead and oversee three branch operations with full P&L responsibility, and about $10M in annual revenue.
  • Drive service revenue growth, margin performance, productivity, and customer satisfaction.
  • Develop, coach, and retain a highly skilled field service organization, with up to 15 direct reports.
  • Oversee service delivery including installations, preventative maintenance, upgrades, and technical support.
  • Build and strengthen relationships with key customers and strategic partners.
  • Set and execute operating strategies to meet or exceed financial and operational metrics.
  • Collaborate cross-functionally with Sales, Finance, and Marketing to align territory strategy.
  • Ensure efficient use of resources, budgets, and inventory across assigned locations.
  • Increase employee engagement, performance, and retention through strong leadership and accountability.
  • Serve as the point of escalation for complex operational and customer issues.
  • Lead special initiatives and continuous improvement projects as needed.

District Manager Qualifications:

  • Bachelor's degree required.
  • 10+ years of relevant operations leadership experience, preferably in service-based environments.
  • Proven experience managing multi-site operations with P&L accountability.
  • Strong financial acumen, including budgeting, forecasting, and KPI management.
  • Demonstrated success developing leaders and building high-performing teams.
  • Customer-centric mindset with strong relationship management skills.
  • Ability to analyze performance data and translate insights into action.
  • Mechanical aptitude or experience supporting technical service organizations is a plus.
  • Experience with sales strategy, customer development, and long-range planning preferred.

Company Benefits:

  • Medical, Dental, and Vision Insurance
  • PTO and paid holidays
  • 401K with matching

Compensation: $97,500- 162,500 salary, with a 25% bonus potential