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Director Service Operations Jobs in Texas (NOW HIRING)

Forgent

Senior Director Service Sales

Dallas, TX · On-site

Midwest region is preferred due to proximity to key operations, customers, and cross-functional business partners. Travel (30-40%) will be required. The Service Sales Leader is responsible for ...

Nikkiso Co., Ltd.

Director, Global Operations

Tomball, TX · On-site

$130 - $160/hr

Why Join Nikkiso Cryogenic Services? At Nikkiso, you'll have the opportunity to shape the future of a growing global service organization supporting some of the world's most critical industries. You ...

Socket.dev

Senior Director Service Sales

Houston, TX · On-site

$180 - $240/hr

Partner with Commercial Sales, Services Operations, Product Management, and Finance to ensure alignment on offerings, pricing, and delivery capability * Drive feedback loops from customers and sales ...

Chick-fil-A

Operations Director

Mansfield, TX

$60K - $85K/yr

Chick-fil-A - Operations Director Opportunity Are you a highly skilled and motivated individual ... retail, or service operations * Proven experience leading and developing teams * Excellent ...

Chick-fil-A

Operations Director

Mansfield, TX · On-site

$60K - $85K/yr

Chick-fil-A - Operations Director Opportunity Are you a highly skilled and motivated individual ... retail, or service operations * Proven experience leading and developing teams * Excellent ...

Medium

VP of Operations - HVAC

Lubbock, TX · On-site

$160 - $185/hr

... Director, Service Director, and Project Manager. This includes accountability for: * Clear role ... Maintaining a consistent operational cadence 5. Process Ownership & Standardization The Vice ...

TeamSoft

Director or Service & Spare Parts

Dallas, TX · On-site

$140K/yr

Lead North American service operations, technical support functions, field service activities, and ... Director of Service & Spare Parts Qualifications: * Bachelor's degree in Engineering, Business ...

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Showing results 41-60

All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Texas

Director Service Operations information

See Texas salary details

$31.7K

$100.3K

$167.2K

How much do director service operations jobs pay per year?

As of Aug 13, 2026, the average yearly pay for director service operations in Texas is $100,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $126,200.00 per year, depending on experience, location, and employer.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What are the most commonly searched types of Service Operations jobs in Texas?

The most popular types of Service Operations jobs in Texas are:

What are popular job titles related to Director Service Operations jobs in Texas?

For Director Service Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Director Service Operations jobs in Texas look for?

The top searched job categories for Director Service Operations jobs in Texas are:

What cities in Texas are hiring for Director Service Operations jobs?

Cities in Texas with the most Director Service Operations job openings:

Director Service Operations jobs near you
Infographic showing various Director Service Operations job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $100,321 per year, or $48.2 per hour.

Client Service & Operations Associate

WWS FINANCIAL LLC

San Antonio, TX • Hybrid

$45K - $65K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Client Services & Operations Associate

Boutique Wealth Management Firm | Austin, TX | Hybrid | $45,000 - $65,000

ABOUT THE FIRM

We are a boutique, fiduciary wealth management firm serving successful families, business owners, and professionals through multi-generational financial planning strategies integrating investments, insurance, tax planning, and estate planning. Our team is small by design, and every person we hire directly impacts the quality of service our clients receive.

THE OPPORTUNITY

This is a planning operations role, not a call center or sales position. You will work alongside our CFP® founder supporting life-changing financial decisions for real clients, part client service, part financial analysis, part operational leadership. We are looking for a self-directed mid-level professional who absorbs new processes quickly, takes full ownership of their responsibilities, and holds themselves to a high standard of accuracy and professional follow-through.

WHAT YOU'LL DO

Client Services

  • Serve as primary point of contact for client inquiries and appointment coordination.
  • Prepare client files, meeting materials, and review packets for all advisor appointments.
  • Manage proactive client outreach including annual review scheduling and follow-up correspondence.

Financial Planning Operations

  • Support the financial planning process using eMoney, Salesforce, and Microsoft Excel.
  • Process and track applications for investment accounts, life insurance, long-term care, and related products through completion.
  • Maintain accurate CRM records, activity logs, and client data; coordinate with carriers and underwriting on open cases.

Operations & Practice Growth

  • Build and refine workflows, checklists, and SOPs that create a consistent, compliant client experience.
  • Ensure all client communications meet compliance standards and are reviewed appropriately prior to distribution.
  • Assist with marketing campaigns, client events, and onboarding of future team members.

WHAT WE'RE LOOKING FOR

  • Bachelor's degree preferred (Finance, Accounting, Economics, or Business); Associate's degree or equivalent experience considered.
  • 2-3 years of experience in financial services, wealth management, insurance, operations or professional services preferred; may substitute for degree.
  • Proficiency in Microsoft Excel / Office Suite, Slack, Zoom; familiarity with Salesforce, eMoney, Envestnet, or Morningstar preferred.
  • Exceptional attention to detail, high personal accountability, and proactive communication by phone, email, and written correspondence.
  • Analytical mindset with the initiative to solve problems independently and the discretion to handle sensitive client information.
  • Life & Health Insurance License (Texas) preferred; not required at hire.

COMPENSATION & BENEFITS

  • Base salary: $45,000 - $65,000 annually, commensurate with experience.
  • Performance-based increases and discretionary annual bonus potential.
  • Paid Time Off
  • Company Holidays
  • Retirement match (after 90 days)
  • Monthly Health Savings Stipend
  • Full-time, hybrid schedule (Austin, TX) or possible Remote.

This firm is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. This position is with an independent financial planning firm.