ZipRecruiter

Log In

1

Director Service Operations Jobs in Waco, TX (NOW HIRING)

Aramark

Food Service Operations Manager

Temple, TX · On-site

Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director * Plans, directs, and coordinates food service activities in ...

Viant

Operational Excellence Director

Temple, TX · On-site

... services through capabilities in materials, plastics, metals, extrusion, and automation. With ... Bachelor's degree in Business, Engineering, Operations Management, or a related field required.

Amedisys, Inc.

Hospice Director of Operation

Waco, TX · On-site

$110K - $125K/yr

Overview Full-time days Make a difference every day as an Amedisys director of operations Join ... Up to $1,000 in free healthcare services with Amedisys HSA plan. * Up to $500 in wellness rewards ...

Amedisys, Inc.

Hospice Director of Operation

Waco, TX · On-site

$110K - $125K/yr

Overview Full-time days Make a difference every day as an Amedisys director of operations Join ... Up to $1,000 in free healthcare services with Amedisys HSA plan. * Up to $500 in wellness rewards ...

ControlsJobs

Service Manager (BAS Controls)

Waco, TX · On-site

$100 - $165/hr

Direct day-to-day operations of the BAS field service department. * Work closely with clients and project managers to resolve service issues quickly and effectively. * Assign and schedule technicians ...

New

Walgreens

Pharmacy Operations Manager

Woodway, TX · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Walgreens

Pharmacy Operations Manager

Woodway, TX · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Walgreens

Pharmacy Operations Manager

Woodway, TX · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

next page

Showing results 1-20

All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Waco, TX

Director Service Operations information

See Waco, TX salary details

$30.2K

$95.6K

$159.4K

How much do director service operations jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director service operations in Waco, TX is $95,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $120,300.00 per year, depending on experience, location, and employer.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the most commonly searched types of Service Operations jobs in Waco, TX?

The most popular types of Service Operations jobs in Waco, TX are:

What are popular job titles related to Director Service Operations jobs in Waco, TX?

For Director Service Operations jobs in Waco, TX, the most frequently searched job titles are:

What job categories do people searching Director Service Operations jobs in Waco, TX look for?

The top searched job categories for Director Service Operations jobs in Waco, TX are:

What cities near Waco, TX are hiring for Director Service Operations jobs?

Cities near Waco, TX with the most Director Service Operations job openings:

Director Service Operations jobs near you

Food Service Operations Manager

Aramark

Temple, TX • On-site

Full-time

Re-posted 21 days ago

Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,275 frontline employees who took The Breakroom Quiz

397th of 500 rated business services

Job description

Job Description

Aramark Healthcare+ is seeking a Food Service Operations Manager to join their team at Baylor Scott and White Memorial Hospital in Temple, TX.   The Food Service Operations Manager is responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations staff of 20-25 employees..

Job Responsibilities

Leadership

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
     

Client Relationship

  • Identify client needs and communicate operational progress
     

Financial Performance

  • Ensure the completion and maintenance of P&L statements
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
     

Productivity

  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
     

Compliance

  • Maintain a safe and healthy environment for clients, customers and employees
  • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
     

Additional Responsibilities

  • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
  • Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
     

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications
  • Requires at least 1 year of experience
  • Requires at least 1 year of experience in a management role
  • Bachelor Degree or equivalent experience preferred
  • Strong interpersonal skills 
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time.
Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

What Aramark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

View All Aramark Jobs

Apply