Summary: The Regional Service Operations Manager reports directly to the Director, Power & Energy Product Support Operations and works with the Product Support Sales Manager, New Engines Sales ...
Summary: The Regional Service Operations Manager reports directly to the Director, Power & Energy Product Support Operations and works with the Product Support Sales Manager, New Engines Sales ...
Summary: The Regional Service Operations Manager reports directly to the Director, Power & Energy Product Support Operations and works with the Product Support Sales Manager, New Engines Sales ...
Summary: The Regional Service Operations Manager reports directly to the Director, Power & Energy Product Support Operations and works with the Product Support Sales Manager, New Engines Sales ...
Technical Service Operations Manager
Westerville, OH · On-site
$111K - $112K/yr
Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ... Comfortable working with limited direct supervision. * Outgoing individual and well organized.
Technical Service Operations Manager
Westerville, OH · On-site
$111K - $112K/yr
Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ... Comfortable working with limited direct supervision. * Outgoing individual and well organized.
Technical Service Operations Manager
$111K - $112K/yr
Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ... Comfortable working with limited direct supervision. * Outgoing individual and well organized.
Technical Service Operations Manager
$111K - $112K/yr
Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ... Comfortable working with limited direct supervision. * Outgoing individual and well organized.
Director of Service (Mfg Medical Devices)
Dublin, OH · On-site
$125K - $150K/yr
Service Operations Leadership * Serve as the operational owner of post-market product performance ... Direct Service-related activities in conjunction with Manufacturing, Engineering, Supply Chain ...
Director of Service (Mfg Medical Devices)
Dublin, OH · On-site
$125K - $150K/yr
Service Operations Leadership * Serve as the operational owner of post-market product performance ... Direct Service-related activities in conjunction with Manufacturing, Engineering, Supply Chain ...
Director of Service (Mfg Medical Devices)
$125K - $150K/yr
Service Operations Leadership * Serve as the operational owner of post-market product performance ... Direct Service-related activities in conjunction with Manufacturing, Engineering, Supply Chain ...
Director of Service (Mfg Medical Devices)
$125K - $150K/yr
Service Operations Leadership * Serve as the operational owner of post-market product performance ... Direct Service-related activities in conjunction with Manufacturing, Engineering, Supply Chain ...
Associate Director, Fulfillment Service of Process
Columbus, OH · Hybrid
$15.25 - $20.25/hr
Execute operational strategies and priorities established by FCOE leadership, translating ... the Director of Service of Process and senior FCOE leadership. * Support business continuity ...
Associate Director, Fulfillment Service of Process
Columbus, OH · Hybrid
$15.25 - $20.25/hr
Execute operational strategies and priorities established by FCOE leadership, translating ... the Director of Service of Process and senior FCOE leadership. * Support business continuity ...
Associate Director, Fulfillment Service of Process
Columbus, OH · Hybrid
$15.25 - $20.25/hr
Execute operational strategies and priorities established by FCOE leadership, translating ... the Director of Service of Process and senior FCOE leadership. * Support business continuity ...
Associate Director, Fulfillment Service of Process
Columbus, OH · Hybrid
$15.25 - $20.25/hr
Execute operational strategies and priorities established by FCOE leadership, translating ... the Director of Service of Process and senior FCOE leadership. * Support business continuity ...
Associate Director, Fulfillment Service of Process
Columbus, OH · Hybrid
$15.25 - $20.25/hr
Execute operational strategies and priorities established by FCOE leadership, translating ... the Director of Service of Process and senior FCOE leadership. * Support business continuity ...
Associate Director, Fulfillment Service of Process
Columbus, OH · Hybrid
$15.25 - $20.25/hr
Execute operational strategies and priorities established by FCOE leadership, translating ... the Director of Service of Process and senior FCOE leadership. * Support business continuity ...
Suburban Natural Gas Company is looking for an experienced Director of Customer and Administrative Services who will lead customer service operations, manage segments of customer billing, and ...
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Suburban Natural Gas Company is looking for an experienced Director of Customer and Administrative Services who will lead customer service operations, manage segments of customer billing, and ...
New
The Director of Customer and Administrative Services leads customer service operations, manages segments of customer billing, and coordinates administrative functions across company offices. This ...
New
The Director of Customer and Administrative Services leads customer service operations, manages segments of customer billing, and coordinates administrative functions across company offices. This ...
New
Suburban Natural Gas Company is looking for an experienced Director of Customer and Administrative Services who will lead customer service operations, manage segments of customer billing, and ...
New
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Suburban Natural Gas Company is looking for an experienced Director of Customer and Administrative Services who will lead customer service operations, manage segments of customer billing, and ...
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Operations Director
Columbus, OH · On-site
$23 - $30/hr
Operations Director Reports to: Executive Director/Administrator Dulla Care Home Healthcare is ... Ensuring that appropriate service policies are developed and implemented * Helping to assure the ...
Quick apply
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Operations Director
Columbus, OH · On-site
$23 - $30/hr
Operations Director Reports to: Executive Director/Administrator Dulla Care Home Healthcare is ... Ensuring that appropriate service policies are developed and implemented * Helping to assure the ...
Director of Operations
Columbus, OH · On-site
$80 - $120/hr
The Director of Operations owns field productivity, job cost performance, operational efficiency ... Maintaining service quality and operational efficiency Ensure work is executed safely, on schedule ...
Director of Operations
Columbus, OH · On-site
$80 - $120/hr
The Director of Operations owns field productivity, job cost performance, operational efficiency ... Maintaining service quality and operational efficiency Ensure work is executed safely, on schedule ...
Be Seen First
Operations Director
Columbus, OH · On-site
$23 - $30/hr
Operations Director Reports to: Executive Director/Administrator Dulla Care Home Healthcare is ... Ensuring that appropriate service policies are developed and implemented * Helping to assure the ...
Quick apply
Be Seen First
Operations Director
Columbus, OH · On-site
$23 - $30/hr
Operations Director Reports to: Executive Director/Administrator Dulla Care Home Healthcare is ... Ensuring that appropriate service policies are developed and implemented * Helping to assure the ...
Director of Operations
Columbus, OH · On-site
Maintaining service quality and operational efficiency Ensure work is executed safely, on schedule ... for direct reports Hold field leadership accountable to SOPs, quality standards, and financial ...
Quick apply
Director of Operations
Columbus, OH · On-site
Maintaining service quality and operational efficiency Ensure work is executed safely, on schedule ... for direct reports Hold field leadership accountable to SOPs, quality standards, and financial ...
Perform other duties as requested and prioritized by the Senior Director, Global Service Operations. Required Qualifications * Bachelor's degree in business, engineering, operations, technology, or a ...
Perform other duties as requested and prioritized by the Senior Director, Global Service Operations. Required Qualifications * Bachelor's degree in business, engineering, operations, technology, or a ...
Perform other duties as requested and prioritized by the Senior Director, Global Service Operations. Required Qualifications * Bachelor's degree in business, engineering, operations, technology, or a ...
Perform other duties as requested and prioritized by the Senior Director, Global Service Operations. Required Qualifications * Bachelor's degree in business, engineering, operations, technology, or a ...
Director, Operations
Dublin, OH · On-site
$120K - $130K/yr
As a Director, Operations in Brokerage at RXO, you will provide leadership for our brokerage ... Direct and manage all types of brokerage services in the branch. * Meet or exceed established ...
Director, Operations
Dublin, OH · On-site
$120K - $130K/yr
As a Director, Operations in Brokerage at RXO, you will provide leadership for our brokerage ... Direct and manage all types of brokerage services in the branch. * Meet or exceed established ...
This position serves as the operational partner to the Director of Facilities and Support Services and provides leadership for support services, emergency preparedness, capital project coordination ...
This position serves as the operational partner to the Director of Facilities and Support Services and provides leadership for support services, emergency preparedness, capital project coordination ...
Director Service Operations information
See salary details
$34K - $47.2K
4% of jobs
$47.2K - $60.5K
8% of jobs
$60.5K - $73.7K
11% of jobs
$75.8K is the 25th percentile. Wages below this are outliers.
$73.7K - $86.9K
12% of jobs
$86.9K - $100.1K
14% of jobs
The median wage is $101.9K / yr.
$100.1K - $113.4K
12% of jobs
$113.4K - $126.6K
13% of jobs
$129.9K is the 75th percentile. Wages above this are outliers.
$126.6K - $139.8K
9% of jobs
$139.8K - $153K
9% of jobs
$153K - $166.3K
5% of jobs
$166.3K - $179.5K
3% of jobs
$34K
$107.7K
$179.5K
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Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 2 days ago
Job description
Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career -see what opportunities await today!
Summary:
The Regional Service Operations Manager reports directly to the Director, Power & Energy Product Support Operations and works with the Product Support Sales Manager, New Engines Sales Managers, Parts Sales & Operations Supervisor, other company management and staff departments to ensure attainment of Branch, Division and corporate goals.
Essential Functions and Responsibilities:
- Manages a minimum of three (3) Equipment & Power System Division Service Center and/or Equipment & Power System Division Field Service Center.
- Manages general accounting functions for the branch and controls budget in line with forecasts, objectives and overall company policies. Develops and controls all shop and field service budgets in line with forecasts, objectives and overall company policies.
- Projects long- and short-range forecasts, objectives and action plans related to product support to achieve Sales, Gross Profit and PADE objectives.
- Selects, supervises and develops the necessary labor to maintain a functional Product Support Department in line with the overall Company policies and forecasts.
- Develops and supervise execution of an annual training program for the Product Support Department.
- Provides and maintains adequate, neat and safe offices, workshop(s), yards, vehicles, tools and other facilities required by the Product Support Department to provide the agreed product support standards.
- Assists in developing Service & Parts sales promotion programs.
- Maintain exceptional customer relations.
- Maintains high-quality cooperation and communication with all company departments.
- Establishes, directs and reviews the paper flow and processes.
- Working with Product Support Development Group with rebuilds practices, repair practices and Flat Total pricing.
- Requests and implements capital investment for Service & Parts.
- Provides necessary Technical Communication function for branch.
- Monitors Dealer warranty cost and claim performance, providing summary reports for management review.
- Responsible for planning and maintenance of all company facilities.
- Responsible for maintaining good manufacture and supplier relations.
- Responsible for the safety of all branch personnel.
- Continuous Improvement (CPS) and Key Performance Indicator (KPI).
Minimum Skills and Qualifications:
- High school diploma or equivalent. Two- or Four-year degree preferred.
- Five (5) years equipment Dealership supervisory experience within Service.
- Management experience in budgeting, customer contact in a service environment, and working as a team player in an interdepartmental operation. Must have strong business acumen to manage location profit/loss performance.
- Must be highly motivated, with excellent leadership skills, superior communication skills along with good organizational skills.
Employee Benefits:
- 401(k): Match and Employer Discretionary Contribution.
- Health Insurance: Two options available, including an HSA health insurance option with a dollar-for-dollar match up to $1,200.00 per year.
- Dental & Vision Insurance: Comprehensive coverage options.
- Financial Access: Credit Union membership is available.
- Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability.
- Educational Opportunities: Scholarship for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
Physical Requirements:
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor