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Director Remote Edtech Jobs (NOW HIRING)

... universities in EdTech (or a combination of both) * Professional work experience serving in a ... Full benefits (paid medical, dental, vision, 401k match) * 100% remote work environment with the ...

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Identify and implement competitive best practices, emerging trends in EdTech, digital advertising ...

Remote: CA, DC, FL, GA, IL, KY, MD, MI, MN, MS, NC, NJ, NY, OH, OR, PA, TN, TX, and VA residents ... Proven ability to identify, cultivate, and manage high-level partnerships across the EdTech ...

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We were named the #1 EdTech company in the U.S. by TIME for 2025. We're improving access to quality ... This is a remote role with a significant travel component (30% expected travel). This role reports ...

Have a direct impact on the expansion and adoption of Newsela products, which will ultimately scale ... Experience selling K-12 EdTech in Texas specifically preferred, although not required. * Prior ...

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Director Remote Edtech information

What are the key skills and qualifications needed to thrive as a Director of Remote EdTech, and why are they important?

To thrive as a Director of Remote EdTech, you need expertise in digital education strategies, instructional design, and leadership, typically backed by experience in education technology and an advanced degree. Familiarity with learning management systems (LMS), virtual classroom platforms, and data analytics tools is crucial for overseeing and improving remote learning environments. Outstanding communication, strategic vision, and adaptability are vital soft skills for driving innovation and leading distributed teams. These skills and qualities ensure effective remote program delivery, continuous improvement, and successful team management in a rapidly evolving education sector.

What does a Director of Remote Edtech do?

A Director of Remote Edtech oversees the implementation and management of educational technologies that support remote or online learning. This role involves developing strategies to enhance virtual learning experiences, managing teams that deliver digital education solutions, and ensuring that technology aligns with educational goals. Directors also evaluate new tools, coordinate with educators and administrators, and ensure compliance with relevant regulations. Their work is critical for ensuring students and teachers have access to effective, accessible, and innovative learning environments.

How does a Director of Remote Edtech typically collaborate with cross-functional teams to implement new learning technologies?

A Director of Remote Edtech regularly works with curriculum designers, IT specialists, and instructional staff to ensure that new technologies align with both educational goals and technical capabilities. This often involves leading project meetings, gathering feedback from educators, and coordinating with vendors or product teams. Effective collaboration ensures smooth integration, stakeholder buy-in, and ongoing support for digital learning initiatives. Strong communication and project management skills are crucial for navigating differing priorities and achieving successful, scalable outcomes.
More about Director Remote Edtech jobs
What cities are hiring for Director Remote Edtech jobs? Cities with the most Director Remote Edtech job openings:
What are the most commonly searched types of Remote Edtech jobs? The most popular types of Remote Edtech jobs are:
What states have the most Director Remote Edtech jobs? States with the most job openings for Director Remote Edtech jobs include:
Infographic showing various Director Remote Edtech job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution.
Director of Customer Development

$110K - $165K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Director of Customer Development
Civitas Learning is looking for a highly professional and confident individual to join our Customer Development team. As a Director of Customer Development you will identify solutions for the team's critical needs and lead high-impact projects. You'll manage strategic accounts while serving as a mentor, thought leader, and escalation point for the Customer Development team. You will be expected to stay current on the latest trends, best practices, challenges, and regulatory developments in higher education and apply this knowledge to proactively advise customers and inform internal strategy.
While not in sales, the role is responsible for account growth and must effectively articulate Civitas Learning's value, including Strategic Services. You will collaborate internally to manage the customer experience, guide adoption, increase engagement, and maximize ROI through Civitas capabilities.
What you will do as a Director of Customer Development:
Establish and Deepen Relationships: Cultivate and sustain high-trust relationships with C-Suite executives, including Presidents and Provosts. Maintain a strong executive presence while identifying key stakeholders and fostering customer champions. Serve as a strategic advisor who deeply understands institutional challenges at all levels.
Deliver Strategic Services: Lead and support the implementation and delivery of the Strategic Services portfolio (Managed Services), including the development and execution of comprehensive service delivery and change management plans at an institutional scale.
Drive Retention and Revenue Growth: Negotiate renewal contracts that maximize growth (upsells) and identify highly qualified cross-sell opportunities (Student Impact Platform expansions or adding services). Identify customers with strong success stories to inform references for RFPs, sales team needs, and conference speaking opportunities.
Own the Success Planning Process: Create and manage customer Success Plans that align directly to each institutions' strategic goals and priorities. Clearly articulate and action opportunities to impact customer outcomes. Success Plan execution is measured by relationship health, maximized customer ROI, and successful contract renewal.
Mentor the Customer Development Team: Serve as a mentor and thought leader for the broader Customer Development team. Intervene or support at-risk accounts where needed.
Manage CRM Data and Account Intelligence: Manage and track KPIs and all contract data in Salesforce (SFDC) - including customer health metrics, meeting notes, renewal and cross-sell/upsell deals, ACV, and close dates.
What we are looking for:
Required Qualifications:
  • Master's degree or higher
  • 12+ years of professional work experience at an institution of higher education (university or college in the United States) or supporting colleges/universities in EdTech (or a combination of both)
  • Professional work experience serving in a leadership role at an institution of higher education in Student Success, Academic Affairs, Enrollment Management, Institutional Research, or Data Analysis
  • Demonstrated ability preparing and delivering formal executive business reviews to senior-level executives (AVP/VP/C-suite)
  • Demonstrated ability to influence and mentor team members, serving as a leader among peers
  • Confident challenging and leading customers; does not shy away from direct conversations; takes action to escalate concerns or risks to senior-level executives and key internal stakeholders at Civitas Learning
  • Demonstrated ability to design, deliver, and manage strategic services or managed programs for institutional customers
  • Problem-solver who is proactive rather than reactive in addressing customer needs
  • Ability to work effectively against timelines and manage a portfolio of 15-20+/- accounts simultaneously
  • Ability to travel (travel requirements - 25%)

Preferred Qualifications
  • Experience using Salesforce, Slack, Gong, Claude, and Google Suite (Gmail, Docs, Sheets, Slides)
  • Experience with change management, training design, or organizational development in a higher education context
  • Familiarity with accreditation standards (MSCHE, HLC, SACSCOC), Title IV reporting, or state performance-based funding models

What you'll get:
  • Competitive salary
  • Full benefits (paid medical, dental, vision, 401k match)
  • 100% remote work environment with the ability to work from anywhere (availability during U.S. business hours required)
  • Unlimited, flexible PTO
  • Every other Friday off
  • Monthly stipend for home office, professional development, or wellness expenses
  • Generous parental leave policy
  • Inclusive reimbursement fund for reproductive health, adoption, or gender affirmation treatment

Remote - US
$110,000-$165,000 USD
WHY WE LOVE WHAT WE DO:
At Civitas Learning, we seek to help colleges and universities apply their vast student data to maximize institutional impact and improve the student outcomes that matter most.
Civitas Learning's flexible, all-in-one Student Impact Platform creates actionable insights that surface in a connected workflow, enabling higher education institutions to pinpoint students at risk of missing important milestones, explain why, take action, and evaluate which policies and programs are making a difference. With adaptable analytics based on models built for each institution and higher education expertise, we empower leaders and teams to turn insights into action to support students in reaching their full potential
Civitas Learning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.
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