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Director Remote Banking Operations Jobs (NOW HIRING)

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Director Remote Banking Operations information

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$34K

$107.7K

$179.5K

How much do director remote banking operations jobs pay per year?

As of Jul 13, 2026, the average yearly pay for director remote banking operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Remote Banking Operations, and why are they important?

To thrive as a Director of Remote Banking Operations, you need extensive experience in banking operations, a strong understanding of regulatory compliance, and preferably a degree in finance, business, or a related field. Familiarity with digital banking platforms, core banking systems, and relevant certifications such as Certified Anti-Money Laundering Specialist (CAMS) or Six Sigma are highly valued. Exceptional leadership, strategic thinking, and communication skills are essential for managing remote teams and driving operational efficiency. These qualifications ensure secure, efficient, and compliant remote banking services while fostering innovation and team cohesion.

What are some common challenges faced by a Director of Remote Banking Operations, and how can they be addressed?

A Director of Remote Banking Operations often deals with ensuring seamless digital banking experiences while maintaining security and compliance across distributed teams. Common challenges include managing remote staff performance, integrating new technologies, and responding quickly to regulatory changes. To address these, effective communication strategies, regular training sessions, and investment in robust digital platforms are essential. Additionally, fostering a culture of collaboration and continuous improvement helps maintain high service standards and operational efficiency.

What is the difference between Director Remote Banking Operations vs Remote Banking Supervisor?

AspectDirector Remote Banking OperationsRemote Banking Supervisor
ResponsibilitiesOversees multiple banking departments, develops strategies, manages large teams, and ensures compliance at a high level.Manages daily operations of banking teams, supervises staff, and ensures customer service standards are met.
Required CredentialsBachelor’s degree, extensive banking experience, leadership skills, and often certifications like CAMS or CRCM.High school diploma or bachelor’s degree, banking experience, supervisory skills.
Work EnvironmentCorporate office or remote, strategic planning focus, high-level decision making.Remote or in-branch, operational focus, direct staff supervision.

The main difference is that the Director Remote Banking Operations holds a strategic, high-level leadership role overseeing multiple departments, while the Remote Banking Supervisor focuses on daily operational management and staff supervision. Both roles require banking experience, but the director's position involves broader responsibilities and strategic planning.

What does a Director of Remote Banking Operations do?

A Director of Remote Banking Operations oversees all aspects of digital and remote banking services within a financial institution. This includes managing online banking platforms, mobile banking applications, and customer service channels that operate remotely. They ensure seamless, secure, and efficient digital banking experiences for customers, while also maintaining regulatory compliance and driving innovation in remote banking services. The director typically leads a team, sets strategic goals, and collaborates across departments to enhance service offerings and operational efficiency.
More about Director Remote Banking Operations jobs
What cities are hiring for Director Remote Banking Operations jobs? Cities with the most Director Remote Banking Operations job openings:
What are the most commonly searched types of Remote Banking Operations jobs? The most popular types of Remote Banking Operations jobs are:
What states have the most Director Remote Banking Operations jobs? States with the most job openings for Director Remote Banking Operations jobs include:
Infographic showing various Director Remote Banking Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Temporary Remote Banking Specialist

Temporary Remote Banking Specialist

Tompkins Community Bank

Ithaca, NY • On-site, Remote

$19/hr

Full-time

Posted 7 days ago

New


Tompkins Community Bank rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

34th of 149 rated banks


Job description

Overview
Responsible for performing various tasks within the Remote Banking Department. Responsible for performing specialized processing duties in a multi-bank environment. Perform detailed operational duties and functions related to customers utilizing Lockbox services and Remote Deposit services. Research and resolve complex customer inquiries ensuring client satisfaction. Provide support and assistance to teammates and internal/external customers as required. Assist with review of Remote Banking systems as necessary in advance for proposing solutions required to adequately sustain customer satisfaction. Specialist is responsible for processing a variety of remittances for customers based on customer's requirements, ensuring processing deadlines are met. Assist customers with questions concerning remittance processing when necessary. Maintain workflow and trains peers as needed.
Responsibilities
  • Process all remittance payments received for customers according to the customer's requirements and Company policies and procedures in a multi-bank environment. The individual in this position is expected to:
    • Balance a variety of payment forms and checks.
    • Prepare customer deposits.
    • Prepare work for remittance processing equipment.
    • Enter payments into remittance processing equipment with software required.
    • Forward completed work to customers.
  • Develop and maintain priorities according to customer/bank deadlines.
  • Work with management to implement processing schedules, procedures and automation specifications for customers. Document processing procedures.
  • Track processing volume information for customer billing and report preparation.
  • Assists with processing equipment maintenance and/or enhancements or updates.
    • Assist with troubleshooting and routine diagnostics to resolve/prevent issues
    • Test new equipment as needed and provides input on end user needs.
  • Assist with ensuring department processing supplies are adequately maintained.
  • Assist with researching and resolving customer problems and assist customers with remittance processing and/or Remote banking issues in a timely manner, ensuring customer satisfaction.
  • Abide by the current laws and organizational policies and procedures designed and implemented by management.
  • Cooperate with and support the adherence to all internal policies, procedures and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements.
  • All other duties as assigned.

Qualifications
  • High School diploma or GED, with a demonstrated ability to perform multiple priorities in a production environment. Some college education is preferred.
  • Minimum one (1) year of banking or other related experience.
  • Proficient mathematical and accounting skills.
  • Proficient 10 key calculator skills.
  • Proficient interpersonal relations and communicative skills, verbal and written.
  • Demonstrated organizational and problem solving skills.
  • Proficient keyboarding and demonstrated ability to adapt to various personal computer programs.
  • Demonstrated ability to track volume data and enter into user logs.
  • Demonstrated ability to process work in accordance with a deadline.

EEO Statement
Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.
For more information, please click here
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Pay Range
USD $19.00 - USD $20.00 /Hr.

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