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Director Remote Banking Operations Jobs in Missouri

Jobgether

Our partner is looking for a Director of Culinary Operations & Food Systems based in Netherlands ... Rather than managing daily kitchen execution, you will provide remote leadership through on-site ...

Steris Corporation

Director, Engineering (Remote)

MO · On-site +1

Position Summary As a member of the Consumables Operations Leadership Team, the Director ... Remote based role with up to 75% travel What You'll do as a Director, Engineering * Set priorities ...

Jobgether

Our partner is looking for a Director/Senior Director, Safety-PV Operations Lead based in ... Benefits: * Full-time, remote position with a flexible working environment. * Opportunity to work ...

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Director Remote Banking Operations information

What does a director of remote banking operations do?

A Director of Remote Banking Operations oversees all aspects of digital and remote banking services within a financial institution. This includes managing online banking platforms, mobile banking applications, and customer service channels that operate remotely. They ensure seamless, secure, and efficient digital banking experiences for customers, while also maintaining regulatory compliance and driving innovation in remote banking services. The director typically leads a team, sets strategic goals, and collaborates across departments to enhance service offerings and operational efficiency.

What are the key skills and qualifications needed to thrive as a director of remote banking operations, and why are they important?

To thrive as a Director of Remote Banking Operations, you need extensive experience in banking operations, a strong understanding of regulatory compliance, and preferably a degree in finance, business, or a related field. Familiarity with digital banking platforms, core banking systems, and relevant certifications such as Certified Anti-Money Laundering Specialist (CAMS) or Six Sigma are highly valued. Exceptional leadership, strategic thinking, and communication skills are essential for managing remote teams and driving operational efficiency. These qualifications ensure secure, efficient, and compliant remote banking services while fostering innovation and team cohesion.

What are some common challenges faced by a director of remote banking operations, and how can they be addressed?

A Director of Remote Banking Operations often deals with ensuring seamless digital banking experiences while maintaining security and compliance across distributed teams. Common challenges include managing remote staff performance, integrating new technologies, and responding quickly to regulatory changes. To address these, effective communication strategies, regular training sessions, and investment in robust digital platforms are essential. Additionally, fostering a culture of collaboration and continuous improvement helps maintain high service standards and operational efficiency.

What is the difference between Director Remote Banking Operations vs Remote Banking Supervisor?

AspectDirector Remote Banking OperationsRemote Banking Supervisor
ResponsibilitiesOversees multiple banking departments, develops strategies, manages large teams, and ensures compliance at a high level.Manages daily operations of banking teams, supervises staff, and ensures customer service standards are met.
Required CredentialsBachelor’s degree, extensive banking experience, leadership skills, and often certifications like CAMS or CRCM.High school diploma or bachelor’s degree, banking experience, supervisory skills.
Work EnvironmentCorporate office or remote, strategic planning focus, high-level decision making.Remote or in-branch, operational focus, direct staff supervision.

The main difference is that the Director Remote Banking Operations holds a strategic, high-level leadership role overseeing multiple departments, while the Remote Banking Supervisor focuses on daily operational management and staff supervision. Both roles require banking experience, but the director's position involves broader responsibilities and strategic planning.

What are the most commonly searched types of Remote Banking Operations jobs in Missouri?

The most popular types of Remote Banking Operations jobs in Missouri are:

What are popular job titles related to Director Remote Banking Operations jobs in Missouri?

For Director Remote Banking Operations jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Director Remote Banking Operations jobs in Missouri look for?

The top searched job categories for Director Remote Banking Operations jobs in Missouri are:

What cities in Missouri are hiring for Director Remote Banking Operations jobs?

Cities in Missouri with the most Director Remote Banking Operations job openings:

Director Remote Banking Operations jobs near you

Banking Operations Specialist - Fintech & Payments

Osage Beach, MO • On-site, Remote

First Bank of The Lake
Commercial Banking • 11 - 50 employees
Learn more about First Bank of The Lakeexternal

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Summary:
The Banking Operations Specialist - Fintech & Payments is responsible for supporting critical banking operations across deposit operations, Treasury Management, payment processing, and Banking-as-a-Service (BaaS) partnerships. This position serves as an operational resource for fintech partners while ensuring accurate transaction processing, operational excellence, regulatory compliance, and exceptional customer service.
The role works closely with internal departments, third-party vendors, payment networks, and fintech partners to support daily banking operations, new product implementations, operational risk management, and continuous process improvement.
All employees are expected to demonstrate a commitment to exceptional customer service, operational excellence, and First Bank of the Lake's mission, values, and regulatory responsibilities.
Job Functions:
  • Perform a broad range of deposit operations activities, including account balancing and reconciliations, ACH processing, domestic and international wire transfers, debit card administration, mobile and online banking support, stop payments, file maintenance, account maintenance, recurring transfers, payment exception processing, and other daily operational functions.
  • Administer Treasury Management services, including ACH Origination, Remote Deposit Capture (RDC), merchant services, Positive Pay, and related customer setup, maintenance, troubleshooting, and support.
  • Support Banking-as-a-Service (BaaS), Private Label Banking, and fintech partner operations by assisting with partner onboarding, implementations, production support, transaction monitoring, issue resolution, and ongoing relationship management.
  • Serve as an operational liaison between internal departments, fintech partners, payment processors, and third-party vendors to ensure timely resolution of operational issues and successful implementation of new products and services.
  • Monitor and reconcile payment activity across multiple payment channels, including ACH, wire transfers, debit card services, RDC, merchant services, and other electronic payment solutions. Investigate payment exceptions, process ACH Returns and Notifications of Change (NOCs), and ensure timely settlement and reconciliation.
  • Process legal requests, retirement account administration, tax reporting, Image Replacement Documents (IRDs), accrued interest payments, dormancy and escheatment activities, death notifications, safe deposit activities, and other specialized deposit operations functions.
  • Perform operational testing, User Acceptance Testing (UAT), change management activities, system enhancements, product releases, and new fintech product implementations.
  • Support operational risk management by maintaining BaaS operating procedures, monitoring operational controls, participating in audits and regulatory examinations, and ensuring compliance with NACHA Rules, Regulation E, Regulation CC, BSA/AML, OFAC, and all applicable banking regulations.
  • Analyze operational trends, identify payment or process exceptions, recommend workflow improvements, and participate in automation and continuous improvement initiatives that enhance operational efficiency and customer experience.
  • Maintain current knowledge of banking regulations, payment systems, fintech products, and operational best practices.
  • Complete all required regulatory and Bank training, including Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Information Security, and other required compliance training.
  • Perform other duties as assigned.

Job Requirements
Education and Experience
  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
  • 5+ years of banking operations or deposit operations experience preferred.
  • Previous Banking-as-a-Service (BaaS) embedded banking, sponsor bank, fintech operations, or private-label banking experience strongly preferred.
  • Experience with Treasury Management products, ACH Origination, Remote Deposit Capture, merchant services, wire transfers, and payment operations.
  • Working knowledge of NACHA rules, Regulation E, BSA/AML, OFAC and other applicable banking regulations.
  • Experience supporting fintech implementations, operational testing, or product launches preferred.
  • Knowledge and experience operating a computer (including MS product suite), calculator, and other general office equipment.

Skills & Competencies
  • Excellent social and communication skills:
    • Use professional and clear verbal communication skills.
    • High quality writing skills, using accurate word usage, grammar, spelling, punctuation in all written correspondence.
    • Ability to add, subtract, multiply, and divide, using whole numbers, and decimals. Ability to compute rate, ratio, and percentage.
  • Ability to multi-task, work in a fast-paced environment and maintain a commitment to accuracy and timeliness.
  • Ability to maintain calm demeanor while under stress.
  • Ability to follow policies, procedures and written instructions, as well as verbal instructions or directions from a Supervisor.
  • Ability to quickly alternate tasks and priorities.
  • Ability to maintain diplomacy and confidentiality.

Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 25 pounds at times

Work Arrangement:
  • This position is remote.
  • Occasional travel may be required for in-person training or meetings.

EEO Statement:
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other protected category. All offers of employment shall be subject to the successful completion of all pre-employment screenings, verifications, and processes. Failure to comply with these processes or failure to successfully pass all phases of the pre-employment screening will result in a withdrawal of the employment offer.
Other Duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Benefits:
  • 401(k)
  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Short- and Long-term disability
  • Company-paid holidays

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