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Director Production Manager Jobs (NOW HIRING)

Ferrero

Production Manager

Somerset, NJ · On-site

$105K - $140K/yr

The primary responsibility of the Production Manager is to manage production standards and efficiencies of the production floor, including direct oversight of the production team and management of ...

Ferrero

Production Manager

Somerset, NJ

$105K - $140K/yr

The primary responsibility of the Production Manager is to manage production standards and efficiencies of the production floor, including direct oversight of the production team and management of ...

All Pro Recruiting

Production Manager

Cincinnati, OH

$110K - $130K/yr

MPC Director of Operations Location: Cincinnati Company Overview: Our client is an employee-owned company that develops, manufactures, and installs custom durable metal and plastic nameplates, panels ...

Belcan

Director, Production / Site Leader

Valencia, CA

$200K - $230K/yr

Direct Hire Start Date: ASAP Keywords: #Valenciajobs; #SiteDIrectorJobs; Position Summary The ... Manage all production programs and operations to achieve on-time and within budget performance.

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Skyline Products

Production Manager

Colorado Springs, CO · On-site

$90K - $120K/yr

The Production Manager plays a critical role in a fast-paced manufacturing environment, overseeing ... Reporting to the Director of Manufacturing, this position is accountable for personnel leadership ...

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Director Production Manager information

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$24K

$107.5K

$189.5K

How much do director production manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for director production manager in the United States is $107,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $129,500.00 per year, depending on experience, location, and employer.

What is the hardest job in film?

The Director Production Manager role can be highly demanding, as it involves coordinating all aspects of film production, managing budgets, schedules, and personnel under tight deadlines. The job requires strong organizational skills, problem-solving abilities, and the capacity to handle high-pressure situations throughout the filmmaking process.

How much does a head of production earn?

A Director of Production typically earns between $80,000 and $150,000 annually, depending on industry, experience, and location. Senior roles may include bonuses and benefits, and strong leadership and project management skills are essential for higher compensation.

What are some common challenges faced by a Director Production Manager, and how can they be addressed?

A Director Production Manager often encounters challenges such as balancing tight production schedules, managing cross-functional teams, and ensuring quality standards while controlling costs. Successfully addressing these challenges requires strong organizational skills, effective communication, and proactive problem-solving. Building collaborative relationships with other departments, leveraging data-driven decision-making, and continually optimizing processes can help overcome obstacles and ensure smooth production operations.

What is the highest salary for a production manager?

The highest salary for a production manager can exceed $130,000 annually, especially in large manufacturing or industrial sectors, with experienced managers in high-demand industries earning even more. Salaries vary based on location, industry, company size, and level of experience, and advanced certifications or technical skills can also influence compensation.

What are the key skills and qualifications needed to thrive as a Director Production Manager, and why are they important?

To thrive as a Director Production Manager, you need strong leadership, project management, and operational expertise, typically backed by a bachelor’s degree in business, engineering, or a related field and extensive production management experience. Familiarity with ERP systems, Lean manufacturing methodologies, and certifications like Six Sigma or PMP are commonly required. Exceptional communication, problem-solving, and organizational skills help drive team performance and foster cross-functional collaboration. These skills and qualifications are essential for ensuring efficient production processes, meeting business objectives, and maintaining high-quality standards.

What does a Director Production Manager do?

A Director Production Manager oversees all aspects of production operations within an organization, ensuring that manufacturing or production processes run efficiently, on time, and within budget. They manage teams, coordinate between departments, and implement strategies to optimize productivity and quality. This role often involves setting production goals, monitoring performance, and resolving problems that may hinder workflow. Additionally, they are responsible for maintaining safety standards and compliance with industry regulations.

What is the difference between Director Production Manager vs Production Supervisor?

AspectDirector Production ManagerProduction Supervisor
ResponsibilitiesOversees multiple production units, strategic planning, and department goalsManages daily production activities, supervises staff, ensures quality and safety
CredentialsBachelor's degree in manufacturing, engineering, or related field; extensive experienceHigh school diploma or associate degree; experience in manufacturing or production
Work EnvironmentOffice-based with frequent site visitsPrimarily on the production floor
Industry UsageCommon in large manufacturing companies and plantsFound in factories and production facilities of various sizes

The main difference between a Director Production Manager and a Production Supervisor lies in scope and responsibilities. The Director focuses on strategic oversight and managing multiple units, while the Supervisor handles daily operations and team supervision. Both roles require relevant experience, but the Director typically has higher credentials and a broader focus.

What is the difference between director and production manager?

A production manager oversees the day-to-day operations of a production, ensuring schedules, budgets, and resources are managed efficiently. A director, on the other hand, is responsible for the creative vision and overall direction of a project, often making high-level decisions and guiding the team to achieve the desired outcome.
What cities are hiring for Director Production Manager jobs? Cities with the most Director Production Manager job openings:
What are the most commonly searched types of Production Manager jobs? The most popular types of Production Manager jobs are:
What states have the most Director Production Manager jobs? States with the most job openings for Director Production Manager jobs include:
Director Production Manager jobs near you
Director, Production Services Manager

Director, Production Services Manager

BNY Mellon

Manhattan, NY • On-site

Full-time

Medical, Retirement

Posted 13 days ago

BNY Mellon rating

7.7

Company rating: 7.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

105th of 146 rated financial services

Job description


Head of Production Services Governance, Incident & Problem Management
Role Summary
The Head of Production Services Governance, Incident & Problem Management is accountable for the enterprise governance, standards, and performance of Technology Incident Management and Problem Management (including root cause analysis) across BNY's Platforms. This leader oversees a team that sets the operating model, drives consistent execution, improves quality and speed of restoration, and strengthens auditability and regulatory credibility.
The role is the senior point of accountability for:
  • Firm-wide incident/problem governance and ITIL-aligned standards
  • High-severity incident command and communications frameworks
  • End-to-end RCA quality and timeliness, including corrective/preventive actions
  • Regulatory and client-facing incident narratives and responses
  • Internal oversight engagement with groups such as ORR and ERO
  • Automation and AI augmentation to modernize and scale incident/problem practices

This position partners closely with engineering, SRE/operations, cyber, resiliency, risk, compliance, and business stakeholders to ensure stability, transparency, and continuous improvement of production services.
Key Objectives
  1. Protect service availability and client experience by ensuring rapid restoration and disciplined incident handling.
  2. Improve resiliency and reduce repeat incidents through high-quality problem management, robust RCAs, and effective remediation governance.
  3. Strengthen governance and audit defensibility by ensuring consistent process adherence, evidence capture, and clear accountability.
  4. Modernize production governance through automation, AIOps capabilities, and AI-assisted workflows.
  5. Elevate operational excellence through measurable improvements in MTTR, recurrence, SLA adherence, and control effectiveness.

Primary Responsibilities
1) Enterprise Incident Management Governance (ITIL)
  • Own the Incident Management practice and ensure it is implemented consistently across Platform Production Services and aligned to ITIL principles.
  • Establish and maintain incident taxonomy, severity models, prioritization rules, escalation paths, and functional/organizational RACI.
  • Define Major Incident Management (MIM) framework: incident command roles, war-room orchestration, communications cadence, stakeholder engagement, and decision rights.
  • Ensure end-to-end controls: accurate incident logging, categorization, impact assessment, timeline reconstruction, evidence retention, and closure criteria.
  • Drive performance through standard KPIs (e.g., MTTA/MTTR, reopen rate, SLA compliance, major incident frequency, customer-impact minutes, incident backlog health).

2) Enterprise Problem Management & RCA Excellence (ITIL)
  • Own the Problem Management practice including proactive problem identification, trending, and prevention of recurrence.
  • Establish RCA standards (methodologies such as 5 Whys, fishbone, fault tree, "cause-trigger-control gap" framing) and ensure consistent quality across teams.
  • Govern Corrective and Preventive Action (CAPA) management: remediation backlog, prioritization, due dates, owner accountability, and validation of effectiveness.
  • Maintain governance for Known Errors and Workarounds, enabling faster recovery and better knowledge reuse.
  • Drive systemic improvements by connecting incidents/problems to resiliency risks, architectural weaknesses, control gaps, and engineering quality.

3) Regulatory, Client, and Executive Communications & Responses
  • Serve as accountable executive for regulatory responses and supervisory requests relating to incidents, outages, recovery actions, RCA findings, and resiliency improvements.
  • Lead firm readiness for time-sensitive regulatory deliverables-ensuring accuracy, consistency, and defensible evidence.
  • Coordinate and quality-assure client communications for impactful incidents (internal/external statements, timelines, cause, remediation, and prevention).
  • Provide clear executive narratives and materials for senior leadership, risk committees, audit committees, and business stakeholders.

4) Oversight & Partnership Model (ORR, ERO, Risk, Audit, Compliance)
  • Act as the primary interface to internal oversight groups (e.g., ORR, ERO, Operational Risk, Compliance, Internal Audit, and Technology Risk Management).
  • Ensure incidents/problems are appropriately mapped to relevant governance constructs (e.g., operational risk events where applicable) with clear traceability.
  • Lead continuous improvement of control coverage and evidence quality to support audits and examinations.
  • Partner with Resiliency teams to connect operational learning to scenario testing, dependency mapping, recovery planning, and service resiliency metrics.

5) Standardization, Quality Assurance, and Continuous Improvement
  • Build and run a Quality Management System for incident/problem practices: sampling, assurance reviews, coaching, playbooks, and maturity assessments.
  • Develop and maintain standard artifacts (runbooks, major incident playbooks, comms templates, RCA templates, PIR guidance).
  • Run Continual Improvement programs: trend analysis, "top drivers" remediation themes, performance benchmarking, and maturity roadmaps.
  • Drive adoption of consistent tooling, workflows, and data standards across platforms.

6) Automation & AI Enablement (AIOps / Intelligent Operations)
This role is expected to use AI responsibly to improve speed, quality, and scale of incident/problem management while meeting security, privacy, and model-risk expectations.
Key AI and automation outcomes include:
  • AI-assisted triage: classification, routing, deduplication, and severity recommendation based on history and signals.
  • Correlation and probable cause insights using telemetry, topology, and change data to identify likely blast radius and suspects.
  • Automation for repetitive tasks: stakeholder updates, timeline capture, evidence packaging, and post-incident documentation generation.
  • RCA acceleration: AI-supported timeline reconstruction, log summarization, anomaly explanation, and "similar incident" retrieval.
  • Knowledge management uplift: automated drafting of knowledge articles/workarounds; improvement suggestions based on recurrence patterns.
  • Establish governance for AI usage: model transparency, human-in-the-loop controls, data handling, audit logs, and bias/quality monitoring.

7) Leadership & Talent Development
  • Lead and develop a high-performing team of incident/problem governance professionals (e.g., problem managers, automation analysts).
  • Establish role clarity, training paths, and ITIL-aligned capability development.
  • Foster a culture of calm, disciplined execution during crises and a learning culture post-incident-focused on prevention, not blame.

Scope & Decision Rights
  • Enterprise-level authority to define and enforce incident/problem standards and minimum controls.
  • Authority to convene major incident response, direct escalations, and require timely executive updates.
  • Authority to gate incident/problem closure based on quality criteria (documentation, evidence, RCA completeness, CAPA commitments).
  • Joint governance with engineering/production leaders to prioritize remediation work and measure effectiveness.

Key Interfaces
  • Platform Production Services leaders, SRE/Operations, Engineering, Architecture
  • Cybersecurity Operations, Fraud/Financial Crime Technology (as relevant)
  • Enterprise Resiliency Office (ERO)
  • Office of Regulatory Relations (ORR)
  • Operational Risk, Compliance, Legal, Privacy
  • Internal Audit, Technology Risk Management
  • Business/Product leadership and client coverage teams

Required Qualifications
  • 10-15+ years in technology operations, SRE/production services, service management, or resiliency roles in complex enterprises; regulated financial services strongly preferred.
  • Demonstrated leadership in Major Incident Management and Problem Management/RCA at enterprise scale.
  • Strong command of ITIL practices (Incident, Problem, Monitoring & Event, Service Level, Change Enablement, Continual Improvement; familiarity with CMDB/Service Configuration is a plus).
  • Proven experience driving process standardization, operating model change, and measurable performance improvements (e.g., MTTR reduction, recurrence reduction).
  • Experience leading regulatory/audit-facing responses with strong evidence discipline and executive communication.

Preferred Qualifications / Certifications
  • ITIL 4 Managing Professional (MP) and/or ITIL Strategic Leader (SL); ITIL Foundation minimum.
  • Familiarity with ISO/IEC 20000, NIST, and resiliency/operational risk expectations in financial services (helpful but not required).
  • Experience with AIOps platforms/observability tooling (e.g., event correlation, log analytics, tracing, anomaly detection).
  • Experience with Agile/DevOps/SRE operating models and integrating incident/problem practices into product/platform delivery.

Core Competencies (What "Great" Looks Like)
  • Crisis leadership: calm command presence, structured decision-making, clear communications under pressure.
  • Governance rigor: sets standards that are pragmatic, scalable, and audit-defensible.
  • Analytical excellence: uses trends and data to drive prevention, not just restoration.
  • Influence without friction: partners effectively with engineering leaders to get remediation done.
  • Automation mindset: removes manual steps, improves quality through workflow and tooling.
  • AI fluency with controls: leverages AI safely with strong human oversight and evidence trails.

Success Metrics (Illustrative)
  • Reduced major incident frequency and customer-impact minutes (YoY).
  • Improved MTTR/MTTA and decreased escalations due to better routing/triage.
  • Increased RCA timeliness and quality scores, fewer incomplete RCAs, higher CAPA completion on time.
  • Reduced repeat incidents driven by top recurring causes.
  • Improved audit/regulatory outcomes: fewer findings, faster response cycles, higher evidence quality.
  • Increased automation coverage: % of incidents with AI-assisted classification/correlation; reduction in manual documentation hours.

About Us
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
About the Team
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical,

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About BNY Mellon

Sourced by ZipRecruiter

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of Dec. 31, 2021, BNY Mellon had $46.7 trillion in assets under custody and/or administration, and $2.4 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com . Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1784

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