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Director Of Solution Delivery Jobs (NOW HIRING)

Ivionics, LLC

Director of Service Delivery

Hauppauge, NY · On-site

$214K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director of Service Delivery Are you a hands-on service delivery leader who thrives at the intersection of operational excellence and team development? We are IVIONICS--an established technology ...

Air

Director of Delivery Operations

Arlington, VA · On-site

... Director of Delivery Operations . In this high-stakes leadership position, you are far more than a ... If you thrive while building solutions to complex problems, are a self-starter, and are passionate ...

In-Telecom

Director of Service Delivery

Louisiana, MO · On-site

$170 - $190/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Director of Service Delivery Application Deadline: 17 August 2026 Department: Service Desk Employment Type: Full Time Location: Louisiana Reporting To: Lauren Rogers Compensation: $170,000 - $190,000 ...

ALTA Equipment Group

Regional Director of Sales

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Director of Sales who thrives on winning new business and developing customized solutions that ... Consistently deliver results for the organization. Discovery & Solution Selling * Lead structured ...

ALTG

Regional Director of Sales

Phoenix, AZ · On-site

$90 - $180/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Director of Sales who thrives on winning new business and developing customized solutions that ... Consistently deliver results for the organization. Discovery & Solution Selling * Lead structured ...

ALTA Equipment Group

Regional Director of Sales

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Director of Sales who thrives on winning new business and developing customized solutions that ... Consistently deliver results for the organization. Discovery & Solution Selling * Lead structured ...

Gotion, Inc.

Solution Engineer, ESS

Fremont, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position will report directly to the Director of Solution Engineering and support the development of safe, reliable, technically compliant, and commercially competitive battery energy storage ...

Raytheon Technologies

$182K - $206K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director of Digital Supply Chain Solutions is a key leader within Digital Technology and a ... of leaders responsible for digital strategy and product/solution delivery across supply chain ...

KirkpatrickPrice

Director of Audit Delivery

Nashville, TN · On-site

$150K - $200K/yr

Director of Audit Delivery KirkpatrickPrice helps clients protect their sensitive data from those who seek to breach it. We identify vulnerabilities, educate clients on best practices, and empower ...

Magna

Director of Enterprise Solutions

Troy, MI · On-site

Job Responsibilities: The Director of Enterprise Solutions is responsible for the strategy ... solution design, and system integration • Proven experience delivering large-scale transformation ...

TrueTandem

Director of Public Sector Delivery

Herndon, VA · On-site

$218K/yr

This role partners closely with the VP of Microsoft Technical Solutions for technical oversight and ... delivery realism during proposal development for programs expected to fall within the Director ...

Atos

SD · On-site

At Atos, our Solution Directors are architects of the future - professionals who bring together business insight, technology depth, and delivery discipline to design solutions that truly matter. You ...

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All JobsOf Solution Delivery JobsDirector Of Solution Delivery Jobs

Director Of Solution Delivery information

See salary details

$36.5K

$213K

How much do director of solution delivery jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director of solution delivery in the United States is $198,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $212,000.00 and $212,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of solution delivery, and why are they important?

To thrive as a Director Of Solution Delivery, you need strong project management expertise, in-depth understanding of software development lifecycles, and a proven background in leading cross-functional teams, often supported by a bachelor's or master's degree in a related field. Familiarity with tools like Jira, Salesforce, and ERP systems, as well as certifications such as PMP or Agile/Scrum Master, is typically required. Outstanding leadership, stakeholder management, and problem-solving abilities set top performers apart in this role. These skills ensure the seamless delivery of complex solutions that meet client needs while optimizing team performance and resource utilization.

What is the difference between Director Of Solution Delivery vs Solution Manager?

AspectDirector Of Solution DeliverySolution Manager
ResponsibilitiesOversees end-to-end solution delivery, manages multiple projects, aligns solutions with business goalsFocuses on managing specific solutions or products, ensuring delivery meets client needs
Required SkillsLeadership, strategic planning, project management, technical expertiseSolution design, client communication, project coordination
Work EnvironmentSenior leadership, cross-departmental collaboration, often in large organizationsProject teams, client-facing roles, product-focused settings

The main difference is that the Director Of Solution Delivery has a broader strategic and leadership role overseeing multiple solutions and projects, while the Solution Manager concentrates on managing specific solutions or products within the delivery process.

What does a director of solution delivery do?

A Director of Solution Delivery oversees the planning, implementation, and management of technology solutions for an organization or its clients. They ensure that projects are delivered on time, within budget, and meet the required quality standards. This role involves coordinating cross-functional teams, managing client relationships, and aligning solution delivery with business goals. Directors of Solution Delivery also play a key role in process improvement, resource allocation, and risk management throughout the project lifecycle.

How does a director of solution delivery typically collaborate with cross-functional teams to ensure project success?

A Director of Solution Delivery regularly collaborates with cross-functional teams—including product managers, engineers, sales, and client services—to oversee the end-to-end delivery of technology solutions. This collaboration often involves leading strategy sessions, aligning project goals, and resolving bottlenecks by facilitating clear communication among stakeholders. Directors are responsible for ensuring that each team understands project requirements, timelines, and deliverables, which helps maintain alignment and drive successful outcomes. Effective Directors also mentor team leads, foster a culture of accountability, and proactively address challenges to keep projects on track.
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Cities with the most Director Of Solution Delivery job openings:

What states have the most Director Of Solution Delivery jobs?

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What job categories do people searching Director Of Solution Delivery jobs look for?

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Director Of Solution Delivery jobs near you
Infographic showing various Director Of Solution Delivery job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $198,967 per year, or $95.7 per hour.

Director of Service Delivery

Ivionics, LLC

Hauppauge, NY • On-site

$214K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Director of Service Delivery
Are you a hands-on service delivery leader who thrives at the intersection of operational excellence and team development? We are IVIONICS—an established technology services company with deep roots and long-term clients—seeking a Director of Service Delivery to lead and set direction for the operational side of our business: Support, NOC, and Security services. If you're ready to drive performance, build high-functioning teams, and deliver a consistently exceptional client experience, keep reading.
 
Why Choose Us?
 
  • Career Advancement. We’re not just offering a job; we’re offering a career. Join us, and you’ll have opportunities to advance yourself in the constantly growing technology sector.
 
  • A Flourishing Work Environment. At IVIONICS, we believe in fostering a positive workplace culture. We value collaboration, professional growth, and relationship-building both in/out of the office.
 
  • Work-Life Balance. We understand that your personal life is important. We offer flexible scheduling options to ensure you can manage your professional and personal life effectively.
 
  • Professional Development. If you’re willing to invest, then so are we. At IVIONICS, you’ll have access to ongoing training and development resources to continue enhancing your skills.
 
  • Competitive Compensation. We recognize your hard work and want to reward you for it. In addition to a competitive salary, all employees are eligible for a comprehensive suite of additional benefits including medical/dental/vision, retirement plans, paid time off, and more.
 
Role Overview
The Director of Service Delivery is responsible for the overall performance, scalability, and client experience of IVIONICS’s service operations—spanning our Support Desk, Network Operations Center (NOC), and Security services. This role sets the strategic direction for service delivery while owning day-to-day execution, ensuring services are delivered efficiently, consistently, and at a high standard. The ideal candidate brings operational discipline, technical depth, and the leadership to align people, process, and technology across a growing MSP environment.
 
Responsibilities
Leadership & Team Development
  • Lead, coach, and develop service delivery managers, team leads, and engineers across Support, NOC, and Security functions
  • Set the vision, standards, and accountability frameworks for the service delivery organization
  • Establish performance standards, career development pathways, and clear escalation structures for the team
  • Drive cross-functional collaboration between Support, NOC, Security, and the broader organization

Service Operations & Performance
  • Own end-to-end service delivery across the Support Desk, NOC, and Security services, ensuring consistent, high-quality execution
  • Drive SLA performance, service metrics, client satisfaction, and operational efficiency
  • Serve as a senior escalation point for complex client issues, ensuring timely resolution and effective communication
  • Standardize workflows, documentation, and use of service delivery tooling (PSA/RMM)

Security Services
  • Oversee the delivery of managed security services, ensuring alignment with client requirements and industry best practices
  • Partner with leadership to mature the security service offering, including monitoring, response, and reporting
  • Ensure security operations integrate cleanly with NOC and Support workflows for a unified client experience

Business & Operations
  • Partner with leadership on capacity planning, process improvement, and service delivery strategy
  • Collaborate with Sales and Account Management to support renewals, expansions, and scoped service delivery
  • Support margin improvement through utilization optimization, resource planning, and operational discipline
  • Drive continuous improvement in service quality, documentation standards, and operational processes
 
Qualifications
  • 7+ years of experience in IT service delivery, preferably within an MSP environment
  • 3+ years in a leadership role managing technical teams
  • Strong understanding of MSP operations, including support, NOC, escalations, and security services
  • Proven ability to manage SLAs, KPIs, and client satisfaction at scale
  • Excellent leadership, communication, and problem-solving skills
  • Ability to align people, process, and technology to deliver consistent operational outcomes
 
Preferred
  • Experience supporting SMB or professional services clients in a fast-paced services environment
  • Familiarity with PSA/RMM tools (e.g., ConnectWise, Autotask, Datto, Ninja)
  • Working knowledge of Microsoft 365, networking, cloud, and security services
  • Experience overseeing or maturing a managed security or SOC function
  • Experience improving service delivery processes and margins in an MSP

IVIONICS is committed to being an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
 

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