Director Of Product Operations Jobs (NOW HIRING)

Benefits

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.

Summary of Position:

The Director of Product Engineering will lead product engineering, systems architecture, and design governance for innovative, repeatable, and scalable automation solutions, including scan tunnel, conveyor, and advanced robotic systems for logistics customers. The role bridges product strategy and complex system design with ISO 9001:2015 compliance by directing the engineering Quality Management System (QMS), Product Lifecycle Management (PLM) workflows, design controls, and data traceability from customer requirements through production. This leader will develop engineering talent, improve execution, and align Engineering, Operations, Supply Chain, Manufacturing, Sales, and customers to deliver high-quality, production-ready solutions.

Essential Functions:

• Develop and execute the product engineering and systems architecture roadmap aligned with company objectives, customer requirements, market demand, and productization goals.
• Lead engineering activities across the product lifecycle-from concept and requirements through design, verification, validation, release, deployment, and continuous improvement.
• Govern and continuously improve the engineering QMS across system design teams, ensuring compliance with ISO 9001:2015 and alignment with PLM workflows.
• Standardize design controls, including requirements management, design reviews, risk analysis (DFMEA/PFMEA), verification and validation (V&V), and release criteria.
• Serve as the primary engineering contact for internal, customer, and third-party ISO 9001 audits; direct root cause analysis and Corrective and Preventive Actions (CAPA) for design or process issues.
• Own PLM governance and optimization, including system configuration, access and workflow standards, release cycles, document control, and engineering data integrity.
• Oversee Engineering Change Notice/Order (ECN/ECO) workflows, configuration management, revision control, and end-to-end traceability from customer requirements to drawings, specifications, and Bills of Materials (BOMs).
• Tailor and implement standard processes for product lifecycle, change management, quality management, and design documentation.
• Chair milestone and design reviews; routinely audit engineering processes, identify bottlenecks, and implement measurable improvements.
• Prioritize engineering initiatives, allocate resources, and apply Agile or other fit-for-purpose methods to improve execution, productivity, and timely delivery.
• Ensure Design for Manufacturing (DFM) and Design for Assembly (DFA) practices are applied and that complete, accurate design data packages transfer cleanly to Operations, Supply Chain, and Manufacturing.
• Partner with Sales, Marketing, Operations, customers, and external partners to define product requirements, resolve technical issues, and incorporate feedback into product improvements.
• Recruit, lead, mentor, and evaluate systems design, product, and configuration engineering talent; establish clear roles, accountability, and development plans.
• Develop technical training for PLM tools, BOM structures, engineering change processes, and ISO 9001 design governance.
• Define and report KPIs for engineering effectiveness, quality, schedule performance, change-cycle efficiency, and product success to executive leadership.
• Provide clear product vision, technical direction, and sound decision-making for complex engineering, implementation, and resource-management challenges.

Competencies:

• Ensures Accountability
• Tech Savvy
• Communicates Effectively
• Values Differences
• Customer Focus
• Resourcefulness
• Drives Results
• Plans and Prioritizes
• Decision Quality
• Self-Development

Work Environment:

This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.

Physical Demands:

This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support.

Required Education and Experience:

• Bachelor's degree in Engineering
• 10+ years of experience

Qualifications:

• Bachelor's degree in Systems, Mechanical, Electrical, or a related engineering discipline required; and master's in Business Administration preferred.
• 10+ years of system design, product engineering, or related engineering experience, including at least 3 years in a direct managerial or supervisory role.
• Demonstrated experience implementing or managing ISO 9001 quality systems and audits; Certified Lead Auditor preferred.
• Deep knowledge of ISO 9001:2015; experience with AS9100 or ISO 13485 is highly beneficial.
• Extensive PLM administration or power-user experience with platforms such as Windchill, Teamcenter, Arena, or Enovia, including ECN/ECO, configuration, revision, and BOM management.
• Expert knowledge of systems engineering principles, requirements management, design verification and validation, risk analysis (DFMEA/PFMEA), DFM/DFA, and product lifecycle processes.
• Experience designing material-handling, conveyor, scan-tunnel, or advanced robotic work-cell systems preferred.
• Experience working with Tier 1 logistics customers preferred.
• Proven ability to lead product strategy, engineering execution, process improvement, and successful delivery of complex technical initiatives.
• Strong leadership, financial and analytical capability, resource management, decision-making, and strategic problem-solving skills.
• Excellent written and verbal communication skills, including the ability to translate complex engineering designs into clear, standardized documentation and stakeholder presentations.
• Proficiency with Microsoft Office Suite or similar business software.

AAP/EEO Statement:

3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.