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Director Of Janitorial Operations Jobs (NOW HIRING)

DTK Inc

Regional Manager, Dallas

Houston, TX · On-site

This includes ensuring that all janitorial services are provided efficiently, cost-effectively, and at a high level of quality. The Regional Manager will report to the Director of Operations and will ...

tbg

Janitorial Operations Manager

Winston Salem, NC · On-site

Requirements: 2+ years of management/supervisory experience, proven customer relationship skills ... Direct and mentor operational supervisors and frontline employees; conduct quality inspections and ...

DFM Solutions, LLC

AWS Janitorial Supervisor

Cleveland, OH · On-site

$14.75 - $19.50/hr

... of janitorial operations during the assigned Alternating Work Schedule (AWS). This position provides direct leadership to union-represented hourly team members and ensures work is completed safely ...

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$34K

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How much do director of janitorial operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director of janitorial operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director of janitorial operations?

A Director of Janitorial Operations oversees cleaning and maintenance services for facilities, ensuring high standards of cleanliness, safety, and efficiency. They manage teams, develop cleaning protocols, coordinate supply procurement, and enforce compliance with health regulations. This role requires strong leadership, budgeting, and problem-solving skills to maintain facility upkeep and operational effectiveness.

What are the typical daily responsibilities of a director of janitorial operations?

A Director Of Janitorial Operations typically oversees multiple cleaning teams, manages schedules and budgets, ensures compliance with safety and quality standards, and addresses any client concerns. They are responsible for hiring and training staff, implementing efficient cleaning processes, and evaluating performance metrics to ensure top service delivery. The role involves frequent communication with facility managers, vendors, and team supervisors to ensure seamless operations. Daily tasks often include site visits, quality inspections, and strategic planning to optimize resources and improve overall service quality.

What are the key skills and qualifications needed to thrive in the director of janitorial operations position, and why are they important?

To thrive as a Director Of Janitorial Operations, you need strong leadership, operational management experience, and a solid understanding of cleaning protocols and safety standards, often supported by a bachelor's degree or equivalent experience. Familiarity with industry-specific cleaning management software, OSHA regulations, and certifications such as ISSA CIMS or similar is highly valued. Outstanding communication, problem-solving, and organizational skills help set exceptional directors apart. Mastery of these areas ensures efficient, compliant, and high-quality janitorial services, contributing to overall facility safety and client satisfaction.

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Director Of Janitorial Operations jobs near you
Infographic showing various Director Of Janitorial Operations job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Janitorial Operations Manager

ServiceMaster

Omaha, NE • On-site

$55K - $65K/yr

Full-time

PTO

Re-posted 21 days ago

Job description

Replies within 24 hours
Benefits:
  • Company car
  • Competitive salary
  • Free food & snacks
  • Free uniforms
  • Training & development

Job Title: Janitorial Operations Manager
Department: Operations
Reports To: Director of Operations
Employment Type: Full-Time
Pay: Salary
Monday thru Friday - 8:00am - 5:00pm* On call every other weekend
MUST be able to pass a felony/criminal background check
Position Summary
The Janitorial Operations Manager is responsible for overseeing daily cleaning operations across multiple facilities, ensuring high standards of cleanliness, safety, and customer satisfaction. This role manages janitorial staff, coordinates schedules, maintains quality control, oversees budgets and supplies, and serves as the primary point of contact for clients regarding service delivery.
Key Responsibilities:
Operations Management
  • Direct and oversee daily janitorial operations for assigned facilities and accounts.
  • Ensure all cleaning services are performed according to company standards, client requirements, and regulatory guidelines.
  • Develop and manage staffing schedules to ensure adequate coverage.
  • Conduct routine facility inspections and quality assurance audits.
  • Implement corrective actions to address service deficiencies.

Team Leadership
  • Supervise janitorial supervisors and cleaning staff.
  • Conduct performance evaluations and provide coaching and development opportunities.
  • Monitor employee attendance, productivity, and compliance with company policies.
  • Foster a positive, professional, and safety-focused work environment.

Client Relations
  • Build and maintain strong relationships with clients and facility managers.
  • Respond promptly to client concerns, service requests, and emergencies.
  • Conduct regular client meetings to review service performance and identify improvement opportunities.
  • Ensure high levels of customer satisfaction and contract compliance.

Safety & Compliance
  • Enforce workplace safety standards and OSHA regulations.
  • Ensure proper handling, storage, and use of cleaning chemicals and equipment
  • Investigate and report workplace incidents as necessary.

Budget & Inventory Management
  • Manage operational budgets and labor costs.
  • Monitor supply usage and maintain appropriate inventory levels.

Reporting & Administration
  • Prepare operational reports, inspection results, staffing reports, and performance metrics.
  • Maintain accurate records related to employee performance, training, and compliance.

Qualifications
Required
  • High school diploma or GED.
  • 3-5 years of janitorial, facilities management, or custodial operations experience.
  • 2+ years of supervisory or management experience.
  • Strong leadership, communication, and problem-solving skills.
  • Proficiency with Microsoft Office/Word and scheduling/reporting software.
  • Valid driver's license and reliable transportation.

Preferred
  • Associate's or Bachelor's degree in Business Administration, Facilities Management, or a related field.
  • Experience managing multiple sites or large commercial facilities.
  • Knowledge of OSHA regulations and cleaning industry best practices.
  • Bilingual skills are a plus.

Key Competencies
  • Leadership and team development
  • Customer service excellence
  • Quality assurance and attention to detail
  • Time management and organization
  • Budget management
  • Conflict resolution
  • Decision-making and accountability
  • Safety and compliance management

Physical Requirements
  • Ability to walk, stand, bend, and climb stairs for extended periods.
  • Ability to lift up to 50 pounds.
  • Ability to inspect facilities and demonstrate cleaning procedures when needed.
  • Availability to work flexible hours, including evenings, weekends, and on-call situations.

Performance Metrics
  • Client satisfaction scores
  • Service quality inspection results
  • Employee retention and attendance
  • Budget adherence
  • Safety compliance and incident rates
  • Contract performance and account growth

Salary Range: $55,000-$65,000 annually (varies by experience)
Benefits: Vacation Pay, sick pay, holiday pay, company vehicle (during business hours) or mileage reimbursement.
Compensation: $55,000.00 - $65,000.00 per year
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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