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Director Of Claims Jobs (NOW HIRING)

Bannerhealth

Director of Claims and Litigation

Apprises Director of Claims and VP Business Health of case developments as appropriate. Obtains settlement authority as established by policy. Within delegated authority limits, independently ...

Bannerhealth

Director of Claims and Litigation

OR · On-site +1

Apprises Director of Claims and VP Business Health of case developments as appropriate. Obtains settlement authority as established by policy. Within delegated authority limits, independently ...

The Jacobson Group

UT · On-site

... directors and other key decision-makers. * Lead the development, engagement, retention and performance of a high-performing claims team. * Provide technical leadership, direction and support across ...

HITT Contracting

Head of Claims

Falls Church, VA · On-site

Head of Claims The Senior Manager, Claims & Risk Management leads HITT's enterprise claims function ... Direct resolution strategy for complex, catastrophic, and reputationally-sensitive matters. Provide ...

ProviDRs Care

Claims Director

Wichita, KS · On-site

$130 - $190/hr

The Director of Claims will lead the claims team and oversee the full claims adjudication lifecycle, including claim intake, benefit application, eligibility verification, coordination of benefits ...

ProviDRs Care

Claims Director

Wichita, KS · On-site

$95K - $125K/yr

The Director of Claims will lead the claims team and oversee the full claims adjudication lifecycle, including claim intake, benefit application, eligibility verification, coordination of benefits ...

DAN

Claims Director

Durham, NC · On-site

$130K/yr

The Director of Claims leads claims staff, develops departmental processes and performance standards, manages complex and escalated claims matters, and collaborates with internal and external ...

Divers Alert Network

Claims Director

Durham, NC · On-site

The Director of Claims leads claims staff, develops departmental processes and performance standards, manages complex and escalated claims matters, and collaborates with internal and external ...

DAN

Claims Director

Durham, NC · Hybrid

The Director of Claims leads claims staff, develops departmental processes and performance standards, manages complex and escalated claims matters, and collaborates with internal and external ...

MLabs

Head of Claims

New York, NY · On-site

$150K - $200K/yr

Backed by some of the world's most prestigious investment funds-including Y Combinator, Atomico, and Eurazeo-our client manages claims operations across the US, UK, and Europe for leading MGAs ...

MLabs

Head of Claims

New York, NY · On-site

$150K - $200K/yr

Backed by some of the world's most prestigious investment funds-including Y Combinator, Atomico, and Eurazeo-our client manages claims operations across the US, UK, and Europe for leading MGAs ...

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Director Of Claims information

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$83.5K

$126.9K

$178K

How much do director of claims jobs pay per year?

As of Aug 17, 2026, the average yearly pay for director of claims in the United States is $126,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What does a director of claims do?

A Director of Claims oversees an organization's claims department, managing the process of evaluating, investigating, and resolving insurance claims. They develop and implement policies to ensure fair and efficient handling of claims, supervise claims managers and adjusters, and ensure compliance with regulatory standards. Additionally, they analyze claims trends, manage budgets, and work to minimize fraud and losses for the company. Their leadership helps maintain customer satisfaction and the financial health of the organization.

How does a director of claims typically collaborate with other departments to improve claims processing efficiency?

A Director of Claims often works closely with departments such as underwriting, legal, customer service, and IT to streamline claims processes and resolve complex cases efficiently. They may participate in cross-functional meetings to identify bottlenecks, implement new technologies, and ensure compliance with regulations. This collaborative approach helps align organizational goals, improve communication, and ultimately enhance the overall customer experience while reducing operational costs.

What are the key skills and qualifications needed to thrive as a director of claims, and why are they important?

To thrive as a Director of Claims, you need extensive knowledge of insurance claims processes, strong analytical abilities, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC (Associate in Claims) is highly valued. Leadership, strategic decision-making, and excellent communication skills are crucial for managing teams and collaborating with stakeholders. These competencies ensure efficient claims operations, regulatory compliance, and positive outcomes for both clients and the organization.

What is the difference between Director Of Claims vs Claims Manager?

AspectDirector Of ClaimsClaims Manager
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffManages daily claims operations, supervises claims adjusters, ensures claims processing efficiency
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM), extensive claims experienceBachelor's degree, claims experience, relevant certifications often preferred
Work EnvironmentExecutive leadership setting, strategic planning, cross-department collaborationOperational setting, direct supervision of claims staff, customer interaction

The main difference between a Director Of Claims and a Claims Manager lies in scope and level of responsibility. The Director focuses on strategic oversight and department leadership, while the Claims Manager handles daily operations and team management. Both roles require relevant industry experience and certifications, but the Director's role is more strategic and senior.

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Director Of Claims jobs near you
Infographic showing various Director Of Claims job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $126,879 per year, or $61 per hour.

Director of Claims, Workers' Compensation

Builders Mutual

Raleigh, NC • On-site

Full-time

Posted 25 days ago

Job description

Description
At Builders Mutual, we believe in the power of teamwork to get the job done right. For more than 40 years, we've helped protect and advance the construction community through commercial insurance, safety expertise, and trusted partnership. Our success has always been built on strong relationships-with our customers, agency partners, and one another.
Rooted in teamwork, expertise, inclusion, and community, we're committed to creating an environment where people do meaningful work, feel supported by leaders who care, and grow their careers with confidence.
The Opportunity
We are seeking a Director of Claims, Workers' Compensation for a hybrid role based in Raleigh, NC. This position will guide the financial and operational performance of our multi-state Workers' Compensation claims portfolio while helping translate enterprise claims strategy into day-to-day execution across a team of adjusters, supervisors, and support staff.
You'll partner closely with the Vice President of Claims on loss trend analysis, business case development, budget planning, and readiness for expansion into new states. You'll also share Workers' Compensation claims insights with Underwriting, Actuarial, and executive leadership; identify emerging risks and cost drivers; recommend data-supported solutions; and lead implementation from concept through measurable results.
Your work as the Director of Workers' Compensation Claims will make a difference as you:
  • Own the financial performance of the Workers' Compensation portfolio, including loss ratio, reserve adequacy, and claim duration targets.
  • Partner with the VP of Claims to develop and execute annual department strategy, operating plans, and budgets.
  • Conduct portfolio-level loss trend analyses to identify severity drivers, emerging exposures, and state-level outliers.
  • Provide technical leadership on complex and catastrophic claims, including reserve/settlement authority and litigation strategy.
  • Assess and build claims operational readiness to support planned expansion into new state markets.
  • Leverage claims data and predictive analytics to inform reserving, litigation, and settlement strategies.
  • Lead, coach, and develop a high-performing claims team, fostering a culture of technical excellence and accountability.
  • Drive adoption of innovative solutions, including AI-assisted analytics and automation, to enhance file handling efficiency.
  • Govern third-party vendor relationships (SIU, medical management, defense counsel) for performance and cost-effectiveness.
  • Collaborate cross-functionally with Underwriting, Actuarial, and Legal to address service, profitability, and litigation risk.

Travel Requirements: At least 10-15% for meetings, industry conferences, and state regulatory or vendor engagements.
Skills and experience to get the job done right:
• Bachelor's degree preferred and minimum of 10 years of insurance company claims experience, or an equivalent combination of education and experience. Completed industry designations such as AIC, CPCU are a plus.
• Five (5) or more years of progressive management experience in a Workers' Compensation claims operations environment. Prior construction-related, multi-jurisdictional Workers' Compensation claims management experience is preferred.
• Demonstrated ability to own financial results, including loss ratio and reserve accuracy, and to translate data analysis into actionable strategy.
• Sound judgment, initiative, and ownership in leading complex, multi-jurisdictional claims and cross-functional projects.
• Strong verbal and written communication skills, including the ability to present findings and recommendations to executive leadership.
• Ability to design and map claims workflows for greater efficiency, and to lead process or technology change.
• Demonstrated executive presence and ability to influence senior leadership through data-driven recommendations
Work With Us
At Builders Mutual, we're intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence.
As a member of our leadership team, you'll help shape the employee experience, strengthen organizational capability, and support the future of our company. You'll work alongside colleagues who value expertise, teamwork, inclusion, and community while making a meaningful impact on our people, our customers, and our business.
Builders Mutual is an Equal Opportunity Employer.

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