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Director Of Claims Jobs (NOW HIRING)

Farmers Fire Insurance

Director of Claims

East York, PA · On-site

The Director of Claims will oversee all Property & Casualty claims for the company, with assistance from internal property claims adjuster, administrative staff, and also in connection with a network ...

Extra Space

Director of Claims

Salt Lake City, UT · Hybrid

As the Director of Claims, you will oversee the comprehensive claims management process, ensuring the swift and efficient resolution of both property andcasualtyclaims. This role demands a proactive ...

1199SEIU Funds

Director of Claims

Manhattan, NY · Hybrid

Provide direct oversight of claims quality assurance and recovery program to ensure productivity and quality targets are established, met, and reported on for claims departments. Establishes key ...

Slide Insurance

Director of Claims

Tampa, FL

As Director of Claims , you'll provide strategic leadership and operational oversight for our homeowners claims organization. You'll shape claims strategy, lead highperforming teams, and ensure ...

Slide Insurance

Director of Claims

Tampa, FL · On-site

As Director of Claims , you'll provide strategic leadership and operational oversight for our homeowners claims organization. You'll shape claims strategy, lead high-performing teams, and ensure ...

1199SEIU Funds

Director of Claims

Manhattan, NY · Hybrid

Provide direct oversight of claims quality assurance and recovery program to ensure productivity and quality targets are established, met, and reported on for claims departments. Establishes key ...

Insperity

Director of Claims- Healthcare

Chatsworth, CA · On-site +1

$130K - $160K/yr

Description & Requirements Director of Claims- Healthcare Preferred IPA of California is committed to delivering exceptional care management, care coordination, and claim processing services that ...

Insperity

Director of Claims- Healthcare

Los Angeles, CA · On-site

$130K - $160K/yr

The Director of Claims is a senior leadership role responsible for the strategic direction, operational management, and regulatory oversight of the Claims Department. This position oversees all ...

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Director Of Claims information

See salary details

$83.5K

$126.9K

$178K

How much do director of claims jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director of claims in the United States is $126,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What does a director of claims do?

A Director of Claims oversees an organization's claims department, managing the process of evaluating, investigating, and resolving insurance claims. They develop and implement policies to ensure fair and efficient handling of claims, supervise claims managers and adjusters, and ensure compliance with regulatory standards. Additionally, they analyze claims trends, manage budgets, and work to minimize fraud and losses for the company. Their leadership helps maintain customer satisfaction and the financial health of the organization.

How does a director of claims typically collaborate with other departments to improve claims processing efficiency?

A Director of Claims often works closely with departments such as underwriting, legal, customer service, and IT to streamline claims processes and resolve complex cases efficiently. They may participate in cross-functional meetings to identify bottlenecks, implement new technologies, and ensure compliance with regulations. This collaborative approach helps align organizational goals, improve communication, and ultimately enhance the overall customer experience while reducing operational costs.

What are the key skills and qualifications needed to thrive as a director of claims, and why are they important?

To thrive as a Director of Claims, you need extensive knowledge of insurance claims processes, strong analytical abilities, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC (Associate in Claims) is highly valued. Leadership, strategic decision-making, and excellent communication skills are crucial for managing teams and collaborating with stakeholders. These competencies ensure efficient claims operations, regulatory compliance, and positive outcomes for both clients and the organization.

What is the difference between Director Of Claims vs Claims Manager?

AspectDirector Of ClaimsClaims Manager
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffManages daily claims operations, supervises claims adjusters, ensures claims processing efficiency
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM), extensive claims experienceBachelor's degree, claims experience, relevant certifications often preferred
Work EnvironmentExecutive leadership setting, strategic planning, cross-department collaborationOperational setting, direct supervision of claims staff, customer interaction

The main difference between a Director Of Claims and a Claims Manager lies in scope and level of responsibility. The Director focuses on strategic oversight and department leadership, while the Claims Manager handles daily operations and team management. Both roles require relevant industry experience and certifications, but the Director's role is more strategic and senior.

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Director Of Claims jobs near you
Infographic showing various Director Of Claims job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $126,879 per year, or $61 per hour.

Director of Claims

Extra Space Storage, Inc.

Salt Lake City, UT • On-site

Full-time

Posted 19 days ago

Extra Space Storage rating

6.9

Company rating: 6.9 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

4th of 29 rated removal and storage companies

Job description

*** Please note that this is a fully ON-SITE role, requiring this individual to work at our Cottonwood Heights office in SLC five days a week. ***
Extra Space Storage is a leading institutional self-storage company committed to providing exceptional storage solutions. We are seeking a dedicated and experienced Director of Claims to join our dynamic team and play a key role in managing property, liability and specialty claims processes.
As the Director of Claims, you will oversee the comprehensive claims management process, ensuring the swift and efficient resolution of both property and casualty claims. This role demands a proactive approach to building and refining claims processes, fostering strong negotiation skills, driving organizational change, and developing, managing, and monitoring team KPI's. This position will require collaboration across various internal departments including finance, operations, facilities, and legal and lead engagement with outside vendors including TPA's, adjusters, engineers, brokers, and remediation companies.
Duties & Responsibilities
• Claims Management: Oversee and manage the property and casualty (GL, auto, work comp) claims processes, ensuring timely and effective resolution of claims.
• Team Leadership: Lead and mentor a team of claims professionals, providing guidance and support to ensure high performance and professional growth.
• Process Improvement: Build and implement best-in-class claims management processes to enhance efficiency and reduce costs.
• Negotiation: Utilize strong negotiation skills to manage and resolve claims disputes effectively.
• Stakeholder Collaboration: Build and maintain relationships with internal and external stakeholders, including senior management, insurance carriers, adjusters, consultants, and vendors.
• Organizational Change: Drive organizational change by implementing innovative strategies and processes to improve claims handling and risk management.
• Data Analysis: Analyze claims data to identify trends and opportunities for improvement, and provide strategic insights to senior management.
• Compliance: Ensure compliance with all relevant regulations and company policies related to claims management.
Qualifications
Education: Bachelor's degree required; MBA, JD, or other relevant graduate degree strongly preferred.
Experience: Minimum of 7-10 years of experience in claims management, with expertise in either property or casualty claims. Familiarity with both claim types is preferred.
Skills
• Strong negotiation skills and the ability to resolve disputes effectively.
• Proven experience in building and improving claims management processes.
• Excellent leadership and team management skills.
• Ability to drive organizational change and implement innovative strategies.
• Strong analytical skills and the ability to interpret claims data.
• Excellent communication and interpersonal skills
Work Environment & Physical Requirements
Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling.
Disclaimer
The job description outlines the general nature and scope of work employees perform in this role. It's not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. The company reserves the right to modify, revise, or update the job description to meet business needs.
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.

What Extra Space Storage employees say

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About Extra Space Storage

Sourced by ZipRecruiter

Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Industry

Real estate

Company size

1,001 - 5,000 Employees

Headquarters location

Cottonwood Heights, UT, US

Year founded

1977

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