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Director Intake Jobs in Indiana (NOW HIRING)

ClearChoice

Patient Intake Coordinator

Indianapolis, IN · On-site

$22 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Answer and direct all incoming calls with professionalism and empathy * Maintain and update the ...

Deaconess

Patient Intake Specialist I

Newburgh, IN · On-site

$15.82 - $20.56/hr

Join our Team We are looking for a compassionate, caring and dedicated Patient Intake Specialist I ... directing/escorting patients in compliance with applicable State and Federal regulations and ...

Deaconess

Patient Intake Specialist I

Newburgh, IN · On-site

$15.82 - $20.56/hr

Join our Team We are looking for a compassionate, caring and dedicated Patient Intake Specialist I ... directing/escorting patients in compliance with applicable State and Federal regulations and ...

Deaconess

Patient Intake Specialist I

Newburgh, IN · On-site

$15.82 - $20.56/hr

Join our Team We are looking for a compassionate, caring and dedicated Patient Intake Specialist I ... directing/escorting patients in compliance with applicable State and Federal regulations and ...

Deaconess

Patient Intake Specialist I

Newburgh, IN · On-site

$15.82 - $20.56/hr

Join our Team We are looking for a compassionate, caring and dedicated Patient Intake Specialist I ... directing/escorting patients in compliance with applicable State and Federal regulations and ...

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Director Intake information

What are some of the main challenges a Director of Intake might face when managing a high-volume intake department?

A Director of Intake often navigates challenges such as balancing urgent client needs with efficient workflow management, ensuring compliance with regulatory standards, and maintaining high-quality service in a fast-paced environment. They must also effectively lead and support their team, adapt to changing organizational policies, and collaborate with other departments to streamline processes. Regularly updating protocols and leveraging technology can help address these challenges, but adaptability and strong communication are essential for long-term success.

What is the difference between Director Intake vs Intake Coordinator?

AspectDirector IntakeIntake Coordinator
Required CredentialsBachelor's degree, management experienceHigh school diploma or associate's degree, relevant certifications
Work EnvironmentLeadership roles, strategic planningClient interaction, administrative tasks
Employer & Industry UsageHealthcare, social services, nonprofit organizationsHealthcare facilities, social service agencies
Common Search & ComparisonLeadership, management, strategic rolesOperational, client-facing roles

The main difference between Director Intake and Intake Coordinator lies in their responsibilities and seniority. Directors typically oversee the entire intake process, develop policies, and manage teams, requiring more experience and higher credentials. Intake Coordinators focus on executing intake procedures, working directly with clients, and handling administrative tasks. Both roles are essential in healthcare and social services, but they differ significantly in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a Director of Intake, and why are they important?

To thrive as a Director of Intake, you need strong leadership abilities, expertise in case management or admissions processes, and typically a bachelor's or master's degree in healthcare, social work, or a related field. Familiarity with intake and case management software, electronic health record (EHR) systems, and compliance standards is essential. Exceptional communication, organizational, and problem-solving skills help you manage teams and coordinate effectively with clients and stakeholders. These skills ensure efficient client onboarding, regulatory compliance, and high-quality service delivery in fast-paced environments.

What does a Director of Intake do?

A Director of Intake oversees the process of receiving and evaluating new clients, patients, or cases within an organization, such as a healthcare facility, social services agency, or legal firm. They manage intake teams, streamline workflows, and ensure that all necessary information is collected accurately and efficiently. Their role often involves implementing policies, training staff, and monitoring compliance with regulations. By optimizing the intake process, they help organizations provide timely and effective services to those in need.
What are the most commonly searched types of Intake jobs in Indiana? The most popular types of Intake jobs in Indiana are:
What are popular job titles related to Director Intake jobs in Indiana? For Director Intake jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Director Intake jobs in Indiana look for? The top searched job categories for Director Intake jobs in Indiana are:
Director Intake jobs near you
Infographic showing various Director Intake job openings in Indiana as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution.

Intake Coordinator - Woodland Crossing Elkhart Campus - FT

GOODWILL INDUSTRIES GROUP

Elkhart, IN • On-site

$18.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Objective:

To effectively manage client intake processes at the Career Centers, ensuring timely referral processing, accurate data entry, and seamless coordination of client orientation and handoff. This position reports to the Senior Director of Mission Services who evaluates performance annually.

In addition, embodies the Goodwill Mission to: "Empower people to achieve their most abundant life" and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:
  • Operate from Career Centers to manage walk-ins, call-ins, and community referrals and process all referrals within 24 hours.
  • Schedule 1-2 orientations weekly in collaboration with the Success Coach.
  • Provide an overview of services offered.
  • Ensure clients have work-ready documents including Acceptable I-9 documents.
  • Confirm eligibility for services, ensuring compliance with criteria.
  • Introduce clients to the Success Coach during Orientation and Graduation sessions.
  • Ensure accurate entry of client demographics and other data points in CaseWorthy database.
  • Upload referrals and I-9 documentation post-intake.
  • Assign clients to the Assessment Team for further evaluation and services.
  • Other duties as assigned by supervisor.
Required Education and Skills:
  • High school diploma or equivalent, or the ability to obtain through the Excel Center required.
  • Associate degree preferred.
  • Demonstrated experience in client intake, customer service, or administrative roles.
  • Ability to work independently and collaboratively in a team-oriented environment.
  • Proficient in Microsoft Office Suite and client management software (e.g., CaseWorthy).
  • Ability to pass a criminal background check and drug screen.
  • Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites.
Qualifications:
  • Authorized to work in the United States.
  • Flexible availability.
  • Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

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