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Director Hospitality Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

... hospitality service. Let's create a collection of memories together! Key Responsibilities * Assist the Director of Housekeeping and housekeeping management staff in expediting the many administrative ...

The Condado Collection

PR · On-site

$13.25 - $16/hr

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging ... Perform other related duties as required or directed. * Follow all company safety and security ...

Golden Corral

Server

Canovanas, PR · On-site

Hospitality is the most important part of the Server's responsibilities. The keys to success for a ... Upon completion of your online application, you may be directed to complete an additional online ...

Golden Corral

PR · On-site

Hospitality is the most important part of the Server's responsibilities. The keys to success for a ... Upon completion of your online application, you may be directed to complete an additional online ...

The Condado Collection

PR · On-site

$12.25 - $15.75/hr

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging ... Prepare a daily purchasing list to maintain a healthy inventory level as directed by the manager.

The Condado Collection

PR · On-site

$13.75 - $16.25/hr

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging ... conditions to the Director of Housekeeping. * Complete safety training and certifications.

The Condado Collection

PR · On-site

$13.75 - $16.25/hr

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging ... conditions to the Director of Housekeeping. * Complete safety training and certifications.

The Condado Collection

PR · On-site

$14.25 - $17.25/hr

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging ... conditions to the Director of Housekeeping. * Complete safety training and certifications.

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All JobsHospitality JobsDirector Hospitality JobsDirector Hospitality Jobs in Puerto Rico

Director Hospitality information

What is the role of a hospitality director?

The duties of a hospitality director are to ensure a positive experience for guests in hotels, resorts, restaurants, sports stadiums, event venues, or other leisure facilities. As hospitality careers can range from hotels to cruise ships, your responsibilities depend on your employer. Often, a hospitality director ensures the quality of food and beverage service, arranges catering for special events, and works with clients to organize experiences, events, or services. In short, you ensure that the venue meets guests' expectations and needs. A hospitality director may work with a sales team to attract new clients to their facilities.

What does a director of hospitality do?

A Director of Hospitality oversees all aspects of hospitality operations, including guest services, food and beverage, housekeeping, and event coordination. They are responsible for ensuring exceptional guest experiences, maintaining high service standards, and managing staff across multiple departments. Additionally, Directors of Hospitality develop and implement policies, manage budgets, and work closely with other executives to achieve business goals and profitability. Their role is crucial in establishing the reputation and success of hotels, resorts, or hospitality venues.

What are the key skills and qualifications needed to thrive as a director of hospitality?

To thrive as a Director of Hospitality, you need a comprehensive background in hotel or restaurant management, financial acumen, and a degree in hospitality or business administration. Familiarity with property management systems (PMS), revenue management tools, and relevant certifications such as CHA (Certified Hotel Administrator) is often required. Exceptional leadership, communication, and problem-solving skills enable you to motivate teams and deliver outstanding guest experiences. These skills are crucial for optimizing operations, ensuring guest satisfaction, and driving business growth in a competitive industry.

How does a director of hospitality typically collaborate with other department heads to enhance guest experience?

A Director of Hospitality works closely with department heads such as Food & Beverage, Housekeeping, Front Office, and Sales to ensure seamless service delivery. Regular coordination meetings and cross-departmental initiatives are common, as they help align goals and address guest feedback efficiently. This collaborative approach enables swift problem-solving and fosters a unified culture focused on guest satisfaction. By maintaining open communication channels and encouraging teamwork, the Director of Hospitality ensures that all departments contribute to a consistent and elevated guest experience.

What is the difference between Director Hospitality vs Hotel Manager?

AspectDirector HospitalityHotel Manager
CredentialsBachelor's degree in Hospitality, Business, or related field; extensive industry experienceBachelor's degree in Hospitality Management or related; relevant experience in hotel operations
Work EnvironmentOversees multiple departments or properties, strategic planningManages daily hotel operations, staff, guest services
Employer & Industry UsageHotels, resorts, hospitality groups, often in senior leadership rolesHotels, resorts, hospitality industry, front-line management

The main difference is that the Director Hospitality focuses on strategic oversight and managing multiple properties or departments, while the Hotel Manager handles daily operations and guest experience at a specific hotel. Both roles require hospitality credentials, but the Director typically has broader responsibilities and a higher level of strategic planning.

More about Director Hospitality jobs

What are the most commonly searched types of Hospitality jobs in Puerto Rico?

The most popular types of Hospitality jobs in Puerto Rico are:

What job categories do people searching Director Hospitality jobs in Puerto Rico look for?

The top searched job categories for Director Hospitality jobs in Puerto Rico are:

Director Hospitality jobs near you
Infographic showing various Director Hospitality job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Housekeeping Coordinator - La Concha Resort

The Condado Collection

PR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Overview
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun "Latino Chic" lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
  • Assist the Director of Housekeeping and housekeeping management staff in expediting the many administrative paperwork details related to the housekeeping departments.
  • Administer Lost and Found Policy.
  • Prepare the Vacant Dirty Report.
  • Anticipate and communicate replenishment needs.
  • Ensure adherence to quality expectations and standards.
  • Knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the supervisor.
  • Complete safety training and certifications.
  • Develop and maintain positive working relationships with others, support the team to reach common goals.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications
  • Hospitality oriented
  • Knowledge of HotSOS program, preferred.
  • Must be able to bend, squat, stretch,and lift weighing up to 50 pounds
  • Able to handle difficult situations effectively
  • Strong communication skills
  • Knowledge of Microsoft Office
  • Able and willing to perform basic cleaning duties
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • Fully Bilingual (Spanish and English)

Benefits
  • 401(k)
  • Employer Contribution to 401(k)
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Holidays
  • Employee Discount

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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