ZipRecruiter

Log In

1

Director Caribbean Resort Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

... resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its ... Responsible for assisting the Spa Director in the day-to-day operations of the spa facility.

The Condado Collection

PR · On-site

$13.25 - $16/hr

... resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its ... Perform other related duties as required or directed. * Follow all company safety and security ...

The Condado Collection

PR · On-site

$13.25 - $16/hr

... resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its ... conditions to the Director of Housekeeping. * Complete safety training and certifications.

Palmas Hospitality Management LLC

PR · On-site

$50K/yr

... resort surrounded by 36 holes of championship golf, a full service marina, and lush tropical ... From the Yacht Club to the Caribbean's largest tennis and pickleball center, Palmas offers a ...

All JobsCaribbean Resort JobsDirector Caribbean Resort JobsDirector Caribbean Resort Jobs in Puerto Rico

Director Caribbean Resort information

What does a director Caribbean resort do?

A Director at a Caribbean Resort is responsible for overseeing the overall operations and management of the resort, ensuring high standards of guest satisfaction, staff performance, and profitability. This role involves strategic planning, budgeting, staff leadership, and coordinating different departments such as housekeeping, food and beverage, and guest services. Directors also develop marketing strategies, manage relationships with vendors, and ensure compliance with local regulations. Their goal is to create a memorable guest experience while maintaining efficient and profitable resort operations.

What are the key skills and qualifications needed to thrive as a director Caribbean resort?

To thrive as a Director of a Caribbean Resort, you need extensive hospitality management experience, a degree in hotel or business management, and strong financial acumen. Familiarity with property management systems (PMS), revenue management tools, and industry certifications like CHA (Certified Hotel Administrator) are highly valued. Exceptional leadership, cultural sensitivity, and strong customer service orientation set standout directors apart. These skills are crucial for effectively overseeing operations, maximizing guest satisfaction, and driving profitability in a competitive, multicultural environment.

What are the main challenges a director Caribbean resort typically faces, and how can they be addressed?

A Director of a Caribbean Resort often faces challenges such as managing seasonal fluctuations in occupancy, ensuring high-quality guest experiences, and leading a diverse, multicultural team. Addressing these requires strategic planning to optimize resources during peak and off-peak periods, continuous staff training, and fostering a strong service culture. Additionally, staying updated with regional regulations and maintaining strong relationships with local vendors and tourism boards are crucial for operational success.

What is the difference between Director Caribbean Resort vs Resort Manager?

AspectDirector Caribbean ResortResort Manager
CredentialsTypically requires extensive hospitality management experience, relevant certifications, and leadership skillsRequires hospitality or hotel management experience, often with certifications in hospitality or management
Work EnvironmentOversees multiple departments, strategic planning, and high-level operations in a resort settingManages daily operations, staff, and guest services at a resort
Employer & Industry UsageUsed by large resorts and hotel chains for senior leadership rolesCommonly used for operational roles in resorts and hotels

The main difference between a Director Caribbean Resort and a Resort Manager lies in scope and responsibilities. The Director Caribbean Resort holds a higher-level, strategic leadership position overseeing multiple departments and long-term planning, while the Resort Manager focuses on daily operations and guest satisfaction. Both roles require hospitality experience, but the Director position typically demands more extensive credentials and leadership skills.

What are the most commonly searched types of Caribbean Resort jobs in Puerto Rico?

The most popular types of Caribbean Resort jobs in Puerto Rico are:

What job categories do people searching Director Caribbean Resort jobs in Puerto Rico look for?

The top searched job categories for Director Caribbean Resort jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Director Caribbean Resort jobs?

Cities in Puerto Rico with the most Director Caribbean Resort job openings:

Director Caribbean Resort jobs near you

Spa Assistant Director - Condado Vanderbilt Hotel

PR • On-site

The Condado Collection
See more jobs at The Condado Collectionexternal

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Overview
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels to fine dining and entertainment.
The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
  • Responsible for assisting the Spa Director in the day-to-day operations of the spa facility.
  • Ensures the highest level of customer service, managing spa staff, overseeing administrative tasks, and maintaining the facility's cleanliness and organization.
  • Creates relaxing and rejuvenating experiences for guests while also supporting the business goals of the spa.
  • Assist in recruiting, hiring, and training spa staff.
  • Implement opportunities for managing operational costs and increasing the bottom-line profitability.
  • Maintain accurate records of spa bookings, payments, and guest information.
  • Address any staff performance issues or conflicts in a timely and professional manner.
  • Prepare reports on spa performance, including revenue, occupancy rates, and customer feedback.
  • Handle all duties according to hotel policies, procedures, internal rules, and standards.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the director; and complete safety training and certifications.
  • Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Perform other duties as requested by supervisors.

Qualifications
  • Hospitality oriented
  • Experience of min. 3 years of management in the luxury hotel, resort, or spa industry.
  • Excellent communication and organization skills.
  • Able to work quickly and efficiently, especially under pressure.
  • Flexibility to become cross-trained in other spa functions/services.
  • Licensed therapist in massage and/or esthetics is a plus.
  • Forbes Customer Service Training preferred.
  • Ability to work a flexible schedule, which includes evenings, weekends, and holidays.
  • Fully Bilingual (Spanish and English).

Benefits
  • 401(k)
  • Employer Contribution to 401(k)
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Holidays

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Apply