Mayaguez, PR · Remote
$15.50/hr
Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM ...
Mayaguez, PR · Remote
$15.50/hr
Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM ...
| Aspect | Marriott Remote | Marriott Front Desk Agent |
|---|---|---|
| Work Environment | Remote, from home or remote office | On-site at hotel lobby |
| Required Credentials | Customer service experience, hospitality knowledge | Customer service skills, hospitality experience |
| Job Duties | Reservation management, customer inquiries remotely | Check-in/out, guest assistance in person |
| Industry Usage | Growing remote hospitality roles | Traditional hotel front desk roles |
Marriott Remote positions focus on customer service and reservation tasks performed remotely, while Marriott Front Desk Agents work on-site assisting guests directly. Both roles require hospitality experience, but the remote role offers flexibility and work-from-home options, whereas the front desk role involves direct guest interaction at the hotel.
For Marriott Remote jobs in Puerto Rico, the most frequently searched job titles are:
The top searched job categories for Marriott Remote jobs in Puerto Rico are:
Cities in Puerto Rico with the most Marriott Remote job openings:
6.5
Based on 57 frontline employees who took The Breakroom Quiz
28th of 72 rated call and contact centers
Work Location: Remote-
Job Type: Full-time
Pay:Starting Rate $14.00 per hour
Bilingual: $15.50 per hour
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change
Get the full story on Breakroom
Sourced by ZipRecruiter
It services and call centers
