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Marriott Remote Jobs in Puerto Rico (NOW HIRING)

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...

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Marriott Remote information

How does working remotely for Marriott impact daily collaboration with on-site teams?

When working remotely for Marriott, you will frequently use digital collaboration tools such as Microsoft Teams, Zoom, and email to coordinate with on-site colleagues. Regular virtual meetings, clear communication, and proactive follow-ups are essential for staying aligned with team goals and updates. While you may have fewer face-to-face interactions, Marriott emphasizes a connected and inclusive work culture, ensuring remote employees feel supported and engaged. Adapting to various time zones and maintaining responsiveness can be common challenges, but the company provides resources and training to help remote team members succeed.

How to get a remote job with Marriott?

To get a remote job with Marriott, visit their careers website and search for remote or work-from-home positions in hospitality, customer service, or corporate roles. Submit an online application and ensure your resume highlights relevant skills, experience, and familiarity with remote work tools like video conferencing and collaboration platforms.

What is the difference between Marriott Remote vs Marriott Front Desk Agent?

AspectMarriott RemoteMarriott Front Desk Agent
Work EnvironmentRemote, from home or remote officeOn-site at hotel lobby
Required CredentialsCustomer service experience, hospitality knowledgeCustomer service skills, hospitality experience
Job DutiesReservation management, customer inquiries remotelyCheck-in/out, guest assistance in person
Industry UsageGrowing remote hospitality rolesTraditional hotel front desk roles

Marriott Remote positions focus on customer service and reservation tasks performed remotely, while Marriott Front Desk Agents work on-site assisting guests directly. Both roles require hospitality experience, but the remote role offers flexibility and work-from-home options, whereas the front desk role involves direct guest interaction at the hotel.

What are the key skills and qualifications needed to thrive as a Marriott Remote employee?

To excel as a Marriott Remote employee, you generally need strong customer service skills, problem-solving abilities, and previous experience in hospitality or call center roles. Proficiency with reservation systems, CRM software, and communication tools like VoIP is typically required. Excellent verbal communication, patience, and self-motivation distinguish top performers in this remote setting. These competencies are crucial for delivering seamless guest experiences and maintaining Marriott’s high service standards from a remote environment.

What are Marriott remote jobs?

Marriott remote jobs are positions offered by Marriott International that allow employees to work from home or outside of traditional office settings. These roles can include customer service representatives, reservation agents, sales, marketing, IT, and other support positions. Working remotely for Marriott provides flexibility and the ability to balance work and personal life, while still being part of a global hospitality company. Eligibility, job duties, and technical requirements may vary by position.

Does Marriott remote work allow remote work?

Marriott offers remote work opportunities for certain roles, particularly in customer service, sales, and administrative positions. These jobs typically require a reliable internet connection, relevant skills, and sometimes specific certifications, and they often follow flexible or standard business hours. Not all Marriott positions are remote, so candidates should review individual job postings for remote work options.

What are popular job titles related to Marriott Remote jobs in Puerto Rico?

For Marriott Remote jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Marriott Remote jobs in Puerto Rico look for?

The top searched job categories for Marriott Remote jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Marriott Remote jobs?

Cities in Puerto Rico with the most Marriott Remote job openings:

Marriott Remote jobs near you
Infographic showing various Marriott Remote job openings in Puerto Rico as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% Remote job distribution.

Customer Service Representative

Firstsource

Mayaguez, PR • Remote

$16 - $21.75/hr

Full-time

Posted 6 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 71 rated call and contact centers

Job description

Work Location: Remote-NearShore

Job Type: Full-time

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change

What Firstsource employees say

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Hours and flexibility

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