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Director Comcast Network Operations Center Jobs (NOW HIRING)

SB Energy

Network Operations Center Engineer

Austin, TX · On-site

$68K - $93K/yr

The Network Operations Center (NOC) Analyst / Engineer supports the real-time operation of SB Energy's mission-critical infrastructure environments, including hyperscale AI campuses, enterprise ...

AST SpaceMobile

Director, Network Operations

Lanham, MD · On-site

The Director, Network Operations will provide strategic leadership to a team of network operations ... Lead and manage Network Operations Center (NOC) teams responsible for 24/7 monitoring, incident ...

AST SpaceMobile

Director, Network Operations

Lanham, MD · On-site

The Director, Network Operations will provide strategic leadership to a team of network operations ... Lead and manage Network Operations Center (NOC) teams responsible for 24/7 monitoring, incident ...

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC)

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Director Comcast Network Operations Center information

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$34K

$107.7K

$179.5K

How much do director comcast network operations center jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director comcast network operations center in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director Comcast Network Operations Center do?

A Director of Comcast Network Operations Center (NOC) oversees the daily operations and management of the center, which monitors and maintains Comcast’s network infrastructure. This role involves leading teams that troubleshoot network issues, ensuring network reliability, and coordinating rapid responses to outages or technical problems. The Director also develops strategies to improve network performance, collaborates with other departments, and ensures compliance with industry regulations and company policies. Strong leadership, technical expertise, and crisis management skills are essential for this position.

What are some of the main challenges faced by a director Comcast Network Operations Center, and how can they be addressed?

Directors in a Comcast Network Operations Center often face challenges such as managing large, diverse teams, ensuring high network uptime, and responding promptly to outages or technical issues. Balancing operational efficiency while implementing new technologies can also be demanding. These challenges can be addressed by fostering strong communication across departments, investing in staff training, implementing robust monitoring tools, and staying current with industry best practices. Collaboration with engineering, technical support, and customer service teams is essential to maintain service quality and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a director Comcast Network Operations Center?

To excel as a Director Comcast Network Operations Center, you need deep expertise in network management, operational leadership, and a relevant bachelor's degree, often in engineering or information technology. Familiarity with network monitoring tools (such as SolarWinds or Nagios), incident management platforms, and ITIL or similar certifications is highly valued. Exceptional problem-solving, crisis management, and strong communication skills help lead teams and coordinate responses under pressure. These competencies ensure reliable network performance, rapid issue resolution, and effective leadership in a mission-critical environment.

What is the difference between Director Comcast Network Operations Center vs Network Operations Manager?

AspectDirector Comcast Network Operations CenterNetwork Operations Manager
CredentialsTypically requires extensive experience in network management, certifications like CCNP or CCIE, and leadership skillsUsually requires network certifications such as CCNA or CCNP, with several years of operational experience
Work EnvironmentOversees large-scale network operations, strategic planning, and high-level decision-making in a corporate settingManages daily network operations, troubleshooting, and team coordination within a network operations team
Employer & Industry UsageCommonly employed by large telecom companies like Comcast, focusing on network infrastructure and service deliveryFound in similar telecom or ISP companies, focusing on operational management of network services

The main difference is that the Director Comcast Network Operations Center holds a higher leadership role with strategic responsibilities, while the Network Operations Manager focuses on daily operational management and team oversight within the network environment.

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Director Comcast Network Operations Center jobs near you
Infographic showing various Director Comcast Network Operations Center job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Network Operations Center Engineer

SB Energy

Austin, TX • On-site

$68K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Do you want to work with high-caliber professionals in a dynamic and growing company? Are you entrepreneurial, hard-working, and collegial? Join us at SB Energy, a leading infrastructure company backed by SoftBank Group and Ares Infrastructure, pairing cutting-edge innovation with best-in-class execution. Our mission is to deliver reliable and secure data center and power infrastructure to strengthen America's future.
Founded in 2019, SB Energy is a SoftBank Group company headquartered in Redwood City, California. In 2026, SoftBank Group and OpenAI announced a $1 billion investment to support SB Energy as their leading development and execution partner for data center campuses, while Ares Infrastructure continues its long-standing support of the company's growth. SB Energy develops, builds, owns, and operates some of the largest and most technically advanced energy and data center infrastructure projects in the United States. Since its founding, the company has rapidly grown into a top-tier integrated platform with more than 3 gigawatts (GW) in operation and a multi-GW pipeline of energy and data center infrastructure nationwide.
SB Energy also leverages a strong culture of innovation to identify and integrate new technologies into its projects, including its AI-based digital platform, delivering energy infrastructure that is local, reliable, and matched to load. We are building the energy and infrastructure future-today.
Come join us in accelerating the energy and infrastructure transition!
The Network Operations Center (NOC) Analyst / Engineer supports the real-time operation of SB Energy's mission-critical infrastructure environments, including hyperscale AI campuses, enterprise networking systems, carrier connectivity, OT-integrated infrastructure, and facilities operations platforms. This role operates within a 24x7 operational environment supporting uptime, incident response, escalation coordination, and operational continuity across networking, facilities, security, and infrastructure systems. The ideal candidate is operationally disciplined, technically capable, and comfortable working in fast-paced environments where communication, escalation ownership, and procedural execution are critical.
Responsibilities:
  • Monitor and respond to operational alarms within a 24x7 NOC environment
  • Support operational monitoring of enterprise networking, WAN/carrier infrastructure, wireless systems, BMS/EPMS platforms, OT-connected systems, and physical security infrastructure
  • Perform first-level troubleshooting, ticket management, incident logging, and escalation coordination •
  • Execute SOPs, MOPs, and operational runbooks with strong procedural discipline
  • Maintain accurate operational logs, shift turnover notes, and incident documentation
  • Coordinate with engineering, facilities, cybersecurity, commissioning, and vendor teams during operational events
  • Support onboarding and operational integration of new systems, sites, and infrastructure
  • Participate in operational readiness and turnover activities as facilities transition from construction into operations
  • Support monitoring platform updates, alarm tuning efforts, and operational improvement initiatives
  • Participate in cross-training initiatives between NOC, SOC, and FOC operational teams
  • Support day-to-day monitoring and operational response activities across mission-critical infrastructure systems
  • Escalate operational events in accordance with approved operational procedures and workflows
  • Maintain situational awareness during outages, maintenance activities, and operational events •
  • Assist with operational communications and event coordination during incidents
  • Support operational documentation, reporting, and workflow management activities
  • Coordinate with internal teams and external vendors during troubleshooting and maintenance activities
  • Assist with onboarding and integration of new infrastructure systems into operational monitoring platforms
  • Promote a professional, process-driven, and customer-focused operational cultur

Qualifications:
  • Associate or bachelor's degree in information technology, engineering, or related field preferred.
  • 2+ years of experience in a NOC, SOC, telecom, data center, utility, industrial, or mission-critical operations environment. •
  • Understanding of networking fundamentals including switching, routing, WAN connectivity, and wireless systems. •
  • Experience working in shift-based or 24x7 operational environments. •
  • Strong troubleshooting, communication, and organizational skills. •
  • Ability to remain calm and process-driven during operational incidents and escalations. •
  • Strong attention to detail and operational discipline. •
  • Proficiency in ticketing systems and monitoring platforms required
  • Experience supporting data center or critical infrastructure operations
  • Exposure to BMS, EPMS, SCADA, DCIM, or OT-integrated environments
  • Experience supporting Cisco or Palo Alto environments
  • Experience supporting carrier circuits or WAN infrastructure
  • Exposure to commissioning, operational turnover, or infrastructure onboarding activities
  • Industry certifications such as CCNA, Network+, Security+, or ITIL preferred

Location: On-site
Base Pay: - $100k-$140k
The pay range mentioned above is a guideline. We tailor each offer based on your unique skills, experience, location, and market benchmarks-while ensuring internal parity across our teams. In addition to competitive base pay, total compensation may include a discretionary annual bonus and a market leading comprehensive health and wellness benefits package. Final details will be discussed during the later stages of the hiring process.
Our Health & Wellness Benefits:
At SB Energy, we invest in our people and their families with benefits designed for flexibility, support, and peace of mind. Full-time employees enjoy:
  • 100% Company-Paid Medical, Dental & Vision (for employees and dependents)
  • 401(k) with Company Match
  • Generous Paid Time Off + 11 Paid Holidays
  • 12 Weeks Paid Parental Leave
  • Life, AD&D & Long-Term Disability Coverage
  • Flexible Spending Accounts (FSA) for Medical, Dependent Care, Transit & Parking (with company contributions)
  • Mental, Physical & Social Wellness Support (with company contributions)
  • Flexible Work Arrangements & Hybrid Office Setup Benefits
  • Monthly Reimbursement for Phone, Internet & Data
  • Optional Legal & Pet Insurance Plans
  • Device Purchase Support

At SB Energy, the success of our projects is driven by a desire to see our projects benefit as many people as possible. We work to serve local communities through volunteering, fundraising, and much more. For example, we're proud to support access and opportunity in engineering and clean energy through impactful mentorship programs and workforce training. When you join SB Energy, you can become a part of these efforts, collaborating with team members who share a vision of building a better future now!
SB Energy is built on a foundation of collaboration and inclusion. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
To learn more about us, visit www.sbenergy.com.
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