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Director Comcast Network Operations Center information

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$34K

$107.7K

$179.5K

How much do director comcast network operations center jobs pay per year?

As of Jun 13, 2026, the average yearly pay for director comcast network operations center in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a Director of Comcast Network Operations Center do?

A Director of Comcast Network Operations Center (NOC) oversees the daily operations and management of the center, which monitors and maintains Comcast’s network infrastructure. This role involves leading teams that troubleshoot network issues, ensuring network reliability, and coordinating rapid responses to outages or technical problems. The Director also develops strategies to improve network performance, collaborates with other departments, and ensures compliance with industry regulations and company policies. Strong leadership, technical expertise, and crisis management skills are essential for this position.

What are some of the main challenges faced by a Director in a Comcast Network Operations Center, and how can they be addressed?

Directors in a Comcast Network Operations Center often face challenges such as managing large, diverse teams, ensuring high network uptime, and responding promptly to outages or technical issues. Balancing operational efficiency while implementing new technologies can also be demanding. These challenges can be addressed by fostering strong communication across departments, investing in staff training, implementing robust monitoring tools, and staying current with industry best practices. Collaboration with engineering, technical support, and customer service teams is essential to maintain service quality and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Director Comcast Network Operations Center, and why are they important?

To excel as a Director Comcast Network Operations Center, you need deep expertise in network management, operational leadership, and a relevant bachelor's degree, often in engineering or information technology. Familiarity with network monitoring tools (such as SolarWinds or Nagios), incident management platforms, and ITIL or similar certifications is highly valued. Exceptional problem-solving, crisis management, and strong communication skills help lead teams and coordinate responses under pressure. These competencies ensure reliable network performance, rapid issue resolution, and effective leadership in a mission-critical environment.

What is the difference between Director Comcast Network Operations Center vs Network Operations Manager?

AspectDirector Comcast Network Operations CenterNetwork Operations Manager
CredentialsTypically requires extensive experience in network management, certifications like CCNP or CCIE, and leadership skillsUsually requires network certifications such as CCNA or CCNP, with several years of operational experience
Work EnvironmentOversees large-scale network operations, strategic planning, and high-level decision-making in a corporate settingManages daily network operations, troubleshooting, and team coordination within a network operations team
Employer & Industry UsageCommonly employed by large telecom companies like Comcast, focusing on network infrastructure and service deliveryFound in similar telecom or ISP companies, focusing on operational management of network services

The main difference is that the Director Comcast Network Operations Center holds a higher leadership role with strategic responsibilities, while the Network Operations Manager focuses on daily operational management and team oversight within the network environment.

More about Director Comcast Network Operations Center jobs
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Director Comcast Network Operations Center jobs near you
Infographic showing various Director Comcast Network Operations Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Network Operations Engineer 2 (X-Labs)

Network Operations Engineer 2 (X-Labs)

Comcast

Centennial, CO • On-site, Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 28 days ago

Job description

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The X-Labs Operations team exists to accelerate the innovation of Comcast's next-generation architectures and products. We believe that our people, process, and technology are crucial to ensuring sustainable, repeatable, and predictable outcomes. Our production-like environments serve as the backbone for development and quality assurance, and our people help align the many advancements within Comcast and our industry.

Job Description

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

Overview of the Role:

X-LabsOperations Engineerisdirectlyaccountablefor thephysicalinstallation andmaintenancesupportwithinComcast's national labs.Responsible forparticipatingas an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering.Engineerpossessesadeepunderstanding ofMSOarchitectures includingCRAN, DAA, NDC, HFC, and cloud video.Individualrespondsto network incidents,determinesactions orresources needed for correction,anddrives resolution.Acts in compliance with industry and Company technical requirements, standards, policies, and procedures.Maintainsin-depth experience, knowledge, and skills inareaof discipline, usuallydeterminingownwork priorities and serving asresourcefor colleagues with less experience.Interfacesregularlywith vendors, engineering,and peer operations organizations, includingDesign Engineering, Video Engineering, CMTS Engineering, Systems Engineering,IP Network Engineering, Critical Infrastructure, and Project Management.Acts as a key contributor in a complex and crucial environment. May lead teams,projects,and provides technical leadership to junior Engineers and project teams.

This team loves their work but mostly because it helps us grow individually and professionally. We are committed to holding each other accountable andto helpingeach other and the team be the best version of ourselves. As such,it'simportant to ask relevant,meaningful questions to complete your work, hold teammates accountable in a disarming way,andaction onfeedback from teammates as an opportunity to grow.

Must Have Skills:

  • A hard-working learner and advocate of our groundbreaking technology.

  • Individualwitha high levelof accountability - taking ownership ofchallengesand seeing them through to resolution.

  • A natural inclination to work collaboratively, to be transparent, andtoseekand give feedback continuously.

  • An aptitude for technology and enjoy complex problem-solvingwhile being adaptable and responsive.

  • A clear communicator with astrongbias for actionand excellent documentation skills.

  • The ability to adaptand thrivein a fast-pacedenvironment, evenwhen the directionisn'talways clear.

  • Strongadvocate for Engineering Operations procedures,policiesand processes, ensuringprojects are fully integrated into the operations environmenttooling,including lifecycle management and Data Center Infrastructure Management (DCIM).

Preferred Skills & Experience:

  • 5-7 years of experience in MSOs Architectures (multiple-system operators), including HFC (Hybrid Fiber Coax), DAA (Distributed Access Architecture), PON (Passive Optical Network), etc.

  • Proven ability to analyze andphysicallyevaluate complexIP/RF/Opticalnetworks,identifyissues, andapply corrections or enhancements to ensurenetwork operation efficiency.

  • A self-starter whodemonstratescritical thinking, self-motivation,time-management,courage,and curiosity.

  • Intermediate knowledgeof Critical Infrastructure systems(power/space/cooling)andtheirimportance to Data Center Infrastructure Management (DCIM).

  • Ability toidentifyoperational andperformanceopportunities;assistwith creatingstrategies and recommendations to improve networkavailability, andproactively contribute insights within the area of expertise to simplify futureadditions and changes.

  • Ability to partner with functional teams to influence and drive alignment.

  • Familiarity with MicrosoftOfficesuite including Outlook, Excel,Teams,and PowerPoint.

  • Experience withticketing platforms,ie. JIRA.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here'sa look at just some of theperksand benefits we make available to our US-based employees:

  • Medical & Dental

  • 401(k) Savings Plan

  • Generous paid time off

  • Life Milestones - from adoptionassistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

  • Courtesy Services - We offerall ofour full-time employees in serviceable areas free digital TV and internet.

  • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at https://jobs.comcast.com/life-at-comcast/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation toparticipatein the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills

Collaboration, Communication, HFC Network, Teamwork

Compensation

Primary Location Pay Range: $80,472.12 - $120,708.18Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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