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Director Comcast Network Operations Center Jobs in Kansas

GDH

Network Engineer

Lenexa, KS · On-site

$45 - $50/hr

Collaborate with the Network Operations Center (NOC) on escalations, root cause analysis, and service restoration, prioritizing customer experience. * Maintain comprehensive network documentation ...

Damco Solutions

NOC Operator

Overland Park, KS · On-site

Damco Solutions is seeking a motivated and detail-oriented T1 Network Operations Center (NoC) Operator to support Day 2 monitoring and basic troubleshooting of Telco Core Applications deployed on a ...

Leiszler Oil Company

Network Engineer

Manhattan, KS

$40/hr

Reports network operational status by gathering, prioritizing information; manages projects ... Introduces and integrates new technologies into existing data center environments. * Performs ...

Leiszler Oil Company

Network Engineer

Manhattan, KS · On-site

$40/hr

Reports network operational status by gathering, prioritizing information; manages projects ... Introduces and integrates new technologies into existing data center environments. * Performs ...

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Director Comcast Network Operations Center information

What does a director Comcast Network Operations Center do?

A Director of Comcast Network Operations Center (NOC) oversees the daily operations and management of the center, which monitors and maintains Comcast’s network infrastructure. This role involves leading teams that troubleshoot network issues, ensuring network reliability, and coordinating rapid responses to outages or technical problems. The Director also develops strategies to improve network performance, collaborates with other departments, and ensures compliance with industry regulations and company policies. Strong leadership, technical expertise, and crisis management skills are essential for this position.

What are the key skills and qualifications needed to thrive as a director Comcast Network Operations Center?

To excel as a Director Comcast Network Operations Center, you need deep expertise in network management, operational leadership, and a relevant bachelor's degree, often in engineering or information technology. Familiarity with network monitoring tools (such as SolarWinds or Nagios), incident management platforms, and ITIL or similar certifications is highly valued. Exceptional problem-solving, crisis management, and strong communication skills help lead teams and coordinate responses under pressure. These competencies ensure reliable network performance, rapid issue resolution, and effective leadership in a mission-critical environment.

What are some of the main challenges faced by a director Comcast Network Operations Center, and how can they be addressed?

Directors in a Comcast Network Operations Center often face challenges such as managing large, diverse teams, ensuring high network uptime, and responding promptly to outages or technical issues. Balancing operational efficiency while implementing new technologies can also be demanding. These challenges can be addressed by fostering strong communication across departments, investing in staff training, implementing robust monitoring tools, and staying current with industry best practices. Collaboration with engineering, technical support, and customer service teams is essential to maintain service quality and drive continuous improvement.

What is the difference between Director Comcast Network Operations Center vs Network Operations Manager?

AspectDirector Comcast Network Operations CenterNetwork Operations Manager
CredentialsTypically requires extensive experience in network management, certifications like CCNP or CCIE, and leadership skillsUsually requires network certifications such as CCNA or CCNP, with several years of operational experience
Work EnvironmentOversees large-scale network operations, strategic planning, and high-level decision-making in a corporate settingManages daily network operations, troubleshooting, and team coordination within a network operations team
Employer & Industry UsageCommonly employed by large telecom companies like Comcast, focusing on network infrastructure and service deliveryFound in similar telecom or ISP companies, focusing on operational management of network services

The main difference is that the Director Comcast Network Operations Center holds a higher leadership role with strategic responsibilities, while the Network Operations Manager focuses on daily operational management and team oversight within the network environment.

What are the most commonly searched types of Comcast Network Operations Center jobs in Kansas?

The most popular types of Comcast Network Operations Center jobs in Kansas are:

What are popular job titles related to Director Comcast Network Operations Center jobs in Kansas?

For Director Comcast Network Operations Center jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Director Comcast Network Operations Center jobs in Kansas look for?

The top searched job categories for Director Comcast Network Operations Center jobs in Kansas are:

What cities in Kansas are hiring for Director Comcast Network Operations Center jobs?

Cities in Kansas with the most Director Comcast Network Operations Center job openings:

Director Comcast Network Operations Center jobs near you

Network Operations Center (NOC) Operator

Lawrence, KS

University of Kansas
Colleges, Universities, and Professional Schools • 10K+ employees

8.3

Company rating: 8.3 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

130th of 627 rated colleges and universities

People enjoy working here

Good employer

Recommended by students

Learn more about University of Kansasexternal

Full-time

Posted 5 days ago

Job description

50% - Enterprise Job Scheduling Management:
  • Automation Operations & Development: Develops, maintains and implements automation workflows and scripts to streamline university processes.
  • Schedule Management & Integrity: Maintains accurate production schedules and proactively communicates deadlines and status updates to appropriate departments.
  • Workflow Coordination: Monitors and supports automated data workflows between internal university systems and external vendors.  
  • Troubleshooting & Process Optimization: Diagnose and resolve scheduling errors and job failures. Identify redundant manual tasks and transition them into automated solutions.
  • Incident Follow-Up & Resolution: Performs follow-up on job scheduler-related incidents and assists with the resolution, collaborating with both internal & external customers.
  • Reporting & Documentation: Creates reports using various job scheduler tools for internal use as well as for customer requests and leadership.
  • Continuous Improvement: Collaborate with team members to design and enhance scripts to improve various processes, minimize manual interventions, and increase productivity. 
45% - Data Center Operations Management:
  • Monitoring & Event Response: Monitor and respond to data center environmental, mechanical, security, network, and server monitoring systems, assuring the health of KU's Data Center and Enterprise Network.
  • Operational Documentation: Regularly review, maintain, and update existing Data Center Operations documentation, processes, and procedures to ensure they align with industry best practices. 
  • Incident Management & Escalation: Troubleshoot operational incidents as they occur, apply structured problem-solving techniques, escalating as necessary, coordinating with other IT teams as needed.
  • Disaster Recovery Support: Participate in disaster recovery planning, testing, exercises, and execution.
  • Service Alert/Major Incident Management: Serve as the Service Alert/Major Incident Manager during incidents, following documented incident and communication processes.
  • Professional Development: Stay current with the industry trends and advancements with job scheduling, DC operations, and IT security. 
5% - Other duties as assigned:
  • Perform additional duties as assigned.
,This position functions as a Network Operations Center (NOC) operator, providing 24/7 monitoring and operational response for enterprise systems, job scheduling platforms, and data center infrastructure. This role ensures the continuity of mission-critical production workloads by overseeing automated schedules, managing job exceptions (job aborts, restarts, force completions, and/or cancellations), and maintaining rigorous job documentation.
As a key member of the integrated monitoring team, this position interfaces with campus constituents and technical staff to monitor, troubleshoot, and report on the health of the Data Center and the Enterprise Network. This position is essential to incident management, emergency communications, and disaster recovery operations.

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