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Director Comcast Network Operations Center Jobs in Kansas

SA Technologies Inc.

Network Engineer

Kansas City, KS · On-site

... operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM ... All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We ...

BroadStaff, LLC

Be Seen First

Traveling Data Center Technician

Kansas City, KS · On-site

$28 - $32/hr

We are seeking an experienced Data Center / Central Office Fiber Technician to support nationwide ... Coordinate with engineering, network operations, and project management teams. * Support limited ...

New

Leiszler Oil Company

Network Engineer

Manhattan, KS

$40/hr

Reports network operational status by gathering, prioritizing information; manages projects ... Introduces and integrates new technologies into existing data center environments. * Performs ...

Leiszler Oil Company

Network Engineer

Manhattan, KS

$40/hr

Reports network operational status by gathering, prioritizing information; manages projects ... Introduces and integrates new technologies into existing data center environments. * Performs ...

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Director Comcast Network Operations Center information

What does a director Comcast Network Operations Center do?

A Director of Comcast Network Operations Center (NOC) oversees the daily operations and management of the center, which monitors and maintains Comcast’s network infrastructure. This role involves leading teams that troubleshoot network issues, ensuring network reliability, and coordinating rapid responses to outages or technical problems. The Director also develops strategies to improve network performance, collaborates with other departments, and ensures compliance with industry regulations and company policies. Strong leadership, technical expertise, and crisis management skills are essential for this position.

What are some of the main challenges faced by a director Comcast Network Operations Center, and how can they be addressed?

Directors in a Comcast Network Operations Center often face challenges such as managing large, diverse teams, ensuring high network uptime, and responding promptly to outages or technical issues. Balancing operational efficiency while implementing new technologies can also be demanding. These challenges can be addressed by fostering strong communication across departments, investing in staff training, implementing robust monitoring tools, and staying current with industry best practices. Collaboration with engineering, technical support, and customer service teams is essential to maintain service quality and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a director Comcast Network Operations Center?

To excel as a Director Comcast Network Operations Center, you need deep expertise in network management, operational leadership, and a relevant bachelor's degree, often in engineering or information technology. Familiarity with network monitoring tools (such as SolarWinds or Nagios), incident management platforms, and ITIL or similar certifications is highly valued. Exceptional problem-solving, crisis management, and strong communication skills help lead teams and coordinate responses under pressure. These competencies ensure reliable network performance, rapid issue resolution, and effective leadership in a mission-critical environment.

What is the difference between Director Comcast Network Operations Center vs Network Operations Manager?

AspectDirector Comcast Network Operations CenterNetwork Operations Manager
CredentialsTypically requires extensive experience in network management, certifications like CCNP or CCIE, and leadership skillsUsually requires network certifications such as CCNA or CCNP, with several years of operational experience
Work EnvironmentOversees large-scale network operations, strategic planning, and high-level decision-making in a corporate settingManages daily network operations, troubleshooting, and team coordination within a network operations team
Employer & Industry UsageCommonly employed by large telecom companies like Comcast, focusing on network infrastructure and service deliveryFound in similar telecom or ISP companies, focusing on operational management of network services

The main difference is that the Director Comcast Network Operations Center holds a higher leadership role with strategic responsibilities, while the Network Operations Manager focuses on daily operational management and team oversight within the network environment.

What are the most commonly searched types of Comcast Network Operations Center jobs in Kansas? The most popular types of Comcast Network Operations Center jobs in Kansas are:
What are popular job titles related to Director Comcast Network Operations Center jobs in Kansas? For Director Comcast Network Operations Center jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Director Comcast Network Operations Center jobs in Kansas look for? The top searched job categories for Director Comcast Network Operations Center jobs in Kansas are:
What cities in Kansas are hiring for Director Comcast Network Operations Center jobs? Cities in Kansas with the most Director Comcast Network Operations Center job openings:
Director Comcast Network Operations Center jobs near you

Network Operations Center Student

University of Kansas

Lawrence, KS

Full-time

Posted 24 days ago

University Of Kansas rating

8.3

Company rating: 8.3 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

125th of 617 rated colleges and universities

Job description

30% - Monitor Consoles, Network, Servers, & Monitors
  • Monitor system consoles, campus network, data center servers, and security monitors.
  • Ongoing real-time monitoring of systems, infrastructure, and security across campus and remote sites.
15% - Problem Detection, Reporting, & Resolution
  • Assist full-time staff in problem detection, reporting & resolution (including environmental issues and events).
  • Supporting troubleshooting efforts and responding to data center or facility-related incidents.
15% - Monitoring, Problem Reporting, & Quality Assurance
  • Assist full-time staff in monitoring, problem reporting and quality assurance of nightly production processing.
  • Ensuring overnight jobs run correctly and issues are reported promptly.
10% - Answer Phone & Direct Calls 
  • Handling incoming calls, routing requests, and serving as an initial point of contact.
10% - Initiate Recovery or Resolution
  • Respond to systems and service monitor information and initiate recovery or resolution.
  • Taking action on alerts, outages, or abnormal conditions to restore service or escalate appropriately.
10% - Document Problems
  • Document problems in ticketing system.
  • Logging incidents, updates, resolutions, and maintaining accurate records.
5% - Data Center Assistance
  • Assist full-time staff on Data Center floor.
  • Physical presence and hands-on assistance with equipment, media, or operational tasks.
5% - Project Work as Assigned
  • Participation in special projects, documentation updates, or improvement initiatives.
,This position is in the Network Operations Center (NOC) which is open 24 hours, 7 days a week. Candidate hired will be trained to handle processes during planned and unplanned staff absences. The anticipated start date for this position may be negotiable upon request.
Routine work schedule: Saturday and Sunday 8-4, with an additional 4-hour shift during week. This is an onsite position. NOTE: Routine work schedule will vary at times in order to provide support where needed on all 3 shifts and different days of the week. Advance notice will be given and class schedules are always considered.
 

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