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Director Client Management Jobs (NOW HIRING)

Croud

Director, Client Leadership

Manhattan, NY · On-site

Manage client expectations alongside the scope commitments and hours * Build trusted relationships ... Provide direct feedback and solutions to improve client relationships and work. * Drive cross ...

Advantage Solutions

Director Client Services

Boise, ID · On-site

$121K/yr

Director Client Services Job Locations US-ID-Boise Primary Posting Location : City Boise Primary ... Directly manages assigned direct reports; hires, retains, trains, coaches, guides, directs ...

BNY

Director, Client Executive

Manhattan, NY · On-site +1

The Bank of New York Mellon seeks Director, Relationship Management in New York, NY, to Develop the strategic plan for managing and growing existing client relationships, with a focus on revenue ...

BNY Mellon

Director, Client Executive

Boston, MA · On-site

$83K - $113K/yr

We're seeking a future team member for the role of Director, Client Executive to join our Banks ... Proven ability to capture wallet share through proactive client management practices * Experience ...

Central Health

Director, Client Relations

Austin, TX

The Director, Client Relations will be responsible for developing and executing a strategic plan to ... Ability to lead cross-functional teams and manage multiple projects simultaneously. Required upon ...

Horizon Media

Director, Client Architects

New York, NY · On-site

The Director, Data Solutions is an expert in leveraging Horizon's proprietary Connected Marketing ... Coordinates with client CRM team or other buying teams internally or externally on audiences and ...

Horizon Media

Director, Client Architects

New York, NY · On-site

The Director, Data Solutions is an expert in leveraging Horizon's proprietary Connected Marketing ... Coordinates with client CRM team or other buying teams internally or externally on audiences and ...

Wheels, Inc.

Director, Client Enablement

Schaumburg, IL · Hybrid

JOB OVERVIEW This Director of Client Excellence Enablement focuses on retention, client health, and ... Client Health & Risk Management * Own and evolve the Client Health Scorecard, ensuring accuracy ...

Wheels, LLC

Director, Client Enablement

Schaumburg, IL · On-site

JOB OVERVIEW This Director of Client Excellence Enablement focuses on retention, client health, and ... Client Health & Risk Management * Own and evolve the Client Health Scorecard, ensuring accuracy ...

BNY Mellon

Director, Client Executive

Manhattan, NY · On-site

$130K/yr

We're seeking a future team member for the role of Director, Client Executive to join our Banks ... Proven ability to capture wallet share through proactive client management practices * Experience ...

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$107.8K

$177.5K

How much do director client management jobs pay per year?

As of Jul 9, 2026, the average yearly pay for director client management in the United States is $107,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $151,000.00 per year, depending on experience, location, and employer.

What does a Director of Client Management do?

A Director of Client Management oversees the relationships between a company and its key clients, ensuring that client needs are met and business objectives are achieved. They lead client management teams, develop strategies to enhance customer satisfaction, and identify opportunities for business growth. This role often involves managing high-value accounts, resolving complex issues, and working closely with internal departments to deliver tailored solutions. Ultimately, the Director of Client Management aims to maintain strong, long-term partnerships that benefit both the client and the company.

How does a Director of Client Management typically collaborate with internal teams to deliver client solutions?

A Director of Client Management plays a pivotal role in bridging client needs with internal capabilities. They regularly coordinate with sales, marketing, product, and operations teams to ensure that client expectations are met and exceeded. This involves leading cross-functional meetings, aligning resources, and facilitating clear communication to deliver tailored solutions efficiently. Strong collaboration skills help ensure that projects stay on track and that both client satisfaction and organizational goals are achieved.

What are the key skills and qualifications needed to thrive as a Director of Client Management, and why are they important?

To thrive as a Director of Client Management, you need extensive experience in account management, strong business acumen, and a proven track record in building client relationships, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and data analytics platforms is typically required. Exceptional leadership, strategic thinking, and communication skills help in navigating complex client needs and leading teams effectively. These competencies are crucial for driving client satisfaction, retention, and overall business growth.
What cities are hiring for Director Client Management jobs? Cities with the most Director Client Management job openings:
What are the most commonly searched types of Client Management jobs? The most popular types of Client Management jobs are:
What states have the most Director Client Management jobs? States with the most job openings for Director Client Management jobs include:
What job categories do people searching Director Client Management jobs look for? The top searched job categories for Director Client Management jobs are:
Director Client Management jobs near you
Infographic showing various Director Client Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $107,799 per year, or $51.8 per hour.
Director Client Delivery

Director Client Delivery

Ensemble Health Partners, Inc.

Remote

Full-time

Medical, Retirement

Re-posted 12 days ago

Ensemble Health Partners rating

6.5

Company rating: 6.5 out of 10

Based on 239 frontline employees who took The Breakroom Quiz

137th of 146 rated financial services

Job description

Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:
The Partnership Success Director is responsible for day-to-day client operations and the planning, development, and implementation of policies, objectives, and initiatives for acute or physician revenue cycle activities. This role forms and nurtures relationships with clients, influences and directs operations, and ensures results are consistently delivered. The Director communicates organizational values and positive leadership to all associates and is accountable for client performance expectations. Position is responsible for <$1B net revenue or <5 facilities under management.
  • Articulate plans with client deliverables, timelines, outcomes, and actions, and monitor bad debt and process improvements in key areas.
  • Identifies gaps in client support or performance and proposes solutions to drive improvement.
  • Builds relationships and organizational alignment, influences decisions, and engages onsite operational teams to drive results.
  • Participates and leads program-level meetings with stakeholders, working closely with CFO and client leadership to support analysis, reporting, and service line development.
  • Acts as a revenue cycle expert, ensuring prompt communication of changes related to payer policies, contracting, regulatory updates, and compliance requirements.
  • Assists client leadership in understanding revenue cycle processes, metrics, tools, and reports.
  • Facilitates monthly client meetings to review operations performance, strategic initiatives, partnership opportunities, and escalated support needs.

Your Profile:
  • Bachelor's Degree or equivalent experience
  • Minimum 3 -5 years experience leading healthcare revenue cycle in complex, client-facing environments
  • Proven ability to build relationships and organization alignment, influence decisions, engage on-site operational teams and drive results.
  • Minimum 3 - 5 years of people leadership experience
  • Proven ability to lead and influence multi-level teams in onsite and matrixed environments
  • Executive-level communication skills with the ability to present complex information clearly
    Experience partnering directly with client executives and Boards
  • Ability to lead initiatives with minimal oversight
  • Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI
  • Ability to travel at least 75% of the time

What Success Looks Like at Ensemble
  • Clients consistently achieve targeted financial and operational outcomes
  • Revenue cycle operations are stable, compliant, and continuously improving
  • Teams are engaged, developed, and accountable to performance standards
  • Client relationships are trusted, transparent, and durable
  • Risks and issues are identified early and resolved effectively

Ensemble Health Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Pay Range for this role is $111K - $167K
Join an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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