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Vice President Client Management Jobs (NOW HIRING)

VP, Client Management

New York, NY · On-site

$162K - $216K/yr

Position Summary The Vice President, Client Management - Pet Insurance leads the strategy and execution of client onboarding, retention, cross-selling, and engagement across our association, agency ...

VP Client Services Indianapolis, IN - North Compensation: $120-160K Direct Hire This role owns the ... Minimum of 5 years managing Directors and/or large teams. Proven success scaling services in high ...

The VP, Client Services is accountable for the overall client experience across Wheels' portfolio ... This role leads the Client Services organization, including account management and support teams ...

VP, Client Services

Schaumburg, IL · On-site

$136K - $174K/yr

The VP, Client Services is accountable for the overall client experience across Wheels' portfolio ... This role leads the Client Services organization, including account management and support teams ...

We work with management and other key agency stakeholders to drive profitability and monitor key ... ABOUT THIS ROLE The Vice President, Client Finance serves as a strategic finance partner to ...

Vice President, Client Enablement

Lake Mary, FL · On-site

$121K - $155K/yr

The Client Transition department consists of two primary roles - Account Manager and Specialist. This Vice President, Client Enablement role will be a "Specialist" within the Client Transition ...

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Vice President, Client Success Reporting to: Chief Operating Officer Location: Preference for ... You will lead a high-performing team of Directors and Managers, ensuring our world-class platform ...

We work with management and other key agency stakeholders to drive profitability and monitor key ... ABOUT THIS ROLE The Vice President, Client Finance serves as a strategic finance partner to ...

Vice President, Client Enablement

Lake Mary, FL · On-site

$121K - $155K/yr

The Client Transition department consists of two primary roles - Account Manager and Specialist. This Vice President, Client Enablement role will be a "Specialist" within the Client Transition ...

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Vice President Client Management information

See salary details

$43.5K

$157.5K

$277.5K

How much do vice president client management jobs pay per year?

As of Jul 8, 2026, the average yearly pay for vice president client management in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

Is SVP a high level position?

A Vice President Client Management is a senior leadership role responsible for overseeing client relationships and strategic account growth. An SVP, or Senior Vice President, is typically a higher-level executive position within an organization, often reporting directly to the C-suite and involved in company-wide decision-making. Both roles require extensive experience, leadership skills, and industry knowledge, but SVP generally signifies a higher rank than Vice President.

What is the highest paid VP position?

The highest paid VP position is typically the Vice President of Sales or Vice President of Finance, with compensation often exceeding $200,000 annually and including bonuses and stock options. Executive-level VPs in large corporations or industries like technology, finance, and pharmaceuticals tend to earn the highest salaries among vice presidents.

How does a Vice President of Client Management typically collaborate with internal teams to ensure client satisfaction?

A Vice President of Client Management regularly works cross-functionally with departments such as sales, operations, product, and customer support to address client needs and resolve issues efficiently. They often lead client review meetings, coordinate strategic account planning sessions, and act as the main escalation point for complex client matters. Building strong internal relationships is essential, as these collaborations help anticipate client expectations, streamline delivery of services, and drive long-term account growth. Effective communication and alignment across teams are key to maintaining high client satisfaction and retention.

Who is higher SVP or EVP?

In most organizational structures, an Executive Vice President (EVP) is higher than a Senior Vice President (SVP). EVPs typically hold more seniority and broader responsibilities, often reporting directly to the President or CEO, while SVPs usually oversee specific divisions or functions. However, titles and hierarchy can vary by company.

What are the key skills and qualifications needed to thrive as a Vice President of Client Management, and why are they important?

To thrive as a Vice President of Client Management, you need extensive experience in client relationship management, strategic planning, and a proven track record in leadership—often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and industry-specific software is essential for overseeing client portfolios and driving performance. Exceptional communication, negotiation, and problem-solving skills help foster long-term partnerships and lead high-performing teams. These skills are crucial to ensuring client satisfaction, business growth, and effective team leadership in a competitive market.

What does a Vice President of Client Management do?

A Vice President of Client Management is responsible for overseeing and strengthening relationships with key clients, ensuring their needs are met and that they receive high-quality service. This role involves leading client management teams, developing strategies to improve client satisfaction and retention, and identifying growth opportunities within existing accounts. The VP of Client Management often serves as a senior point of contact for major clients and works closely with other departments to deliver tailored solutions. They also analyze market trends and client feedback to drive business development and enhance the company's offerings.

What is the difference between Vice President Client Management vs Account Director?

AspectVice President Client ManagementAccount Director
ResponsibilitiesOversees client relationships at a strategic level, manages large teams, and develops client retention strategies.Manages key client accounts, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, often with advanced degrees or certifications.Requires experience in account management, often with relevant industry certifications.
Work EnvironmentExecutive-level, strategic planning, often in corporate offices.Client-facing, project-focused, often in agency or corporate settings.

The Vice President Client Management holds a higher strategic and leadership role, overseeing multiple accounts and teams, while the Account Director focuses on managing specific client accounts and ensuring service quality. Both roles require strong client relationship skills, but the VP role involves broader strategic responsibilities.

What does a VP of client services make?

A Vice President of Client Management typically earns a salary ranging from $120,000 to $250,000 annually, depending on the industry, company size, and location. They may also receive bonuses, profit sharing, and benefits, with compensation reflecting their experience and leadership responsibilities in managing client relationships and strategic accounts.
What cities are hiring for Vice President Client Management jobs? Cities with the most Vice President Client Management job openings:
What are the most commonly searched types of Client Management jobs? The most popular types of Client Management jobs are:
What states have the most Vice President Client Management jobs? States with the most job openings for Vice President Client Management jobs include:
VP, Client Management

VP, Client Management

Chubb

New York, NY • On-site

$162K - $216K/yr

Full-time

Re-posted 2 days ago


Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

125th of 278 rated insurance


Job description

Position Summary

The Vice President, Client Management - Pet Insurance leads the strategy and execution of client onboarding, retention, cross-selling, and engagement across our association, agency, financial institutions, and affinity partner channels. This role is accountable for delivering a best-in-class client experience, driving product adoption and revenue growth, and aligning internal teams around successful client implementations and campaigns. This individual will oversee a team of client managers while directly managing strategic relationships and marketing initiatives with top-tier partners.

Key Responsibilities

Client Strategy & Relationship Management

  • Serve as executive sponsor for key clients across agency, association and affinity segments.
  • Develop and execute account strategies to drive acquisition, retention, expansion, and engagement.
  • Build executive-level relationships with benefit decision-makers, brokers, and strategic partners.
  • Lead quarterly business reviews and performance reporting with high-value partners.
  • Ensure delivery of client-specific KPIs, including enrollment targets and engagement metrics.
  • Identify and lead cross-sell opportunities to expand client programs with additional insurance products, plan enhancements, or value-added services.
  • Partner with product and sales teams to develop tailored offerings for existing clients.

Marketing & Engagement Strategy

  • Collaborate with Healthy Paw's marketing team to design and execute group-specific campaigns that drive education, awareness, and conversion.
  • Ensure delivery of open enrollment communications, employee/member engagement assets, and benefit fair support
  • Guide client marketing strategies using performance data and industry best practices
  • Innovate new client-facing communication tools and value reports to demonstrate impact
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Qualifications & Experience

Required:

  • Bachelor's degree required; MBA or relevant advanced degree preferred
  • 10+ years in client management, account leadership, or partnerships within insurance or B2B SaaS industries.
  • Show proven leadership skills in collaborating with internal stakeholders to drive client engagement and ensure successful outcomes.
  • Proven success leading client-facing teams in a high-growth or high-volume environment
  • Demonstrated ability to influence C-suite executives and manage complex client relationships
  • Strong project management and strategic planning skills
  • Excellent communication, analytical, and leadership capabilities

Travel Requirements

  • Approximately 20-30% travel to support strategic client meetings, benefit events, and internal planning sessions

The pay range for the role is $162,000 to $216,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. 


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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US