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Vice President Client Management Jobs (NOW HIRING)

TTEC

Vice President, Client Success Partner - BFSI

Austin, TX · Remote

$137K - $175K/yr

Vice President, Client Success Partner - BFSI Apply now Bringing smiles is what we do at TTEC for ... Review existing client relationships to ensure best practices are in place for client management ...

Well

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Vice President, Client Success Reporting to: Chief Operating Officer Location: Preference for ... You will lead a high-performing team of Directors and Managers, ensuring our world-class platform ...

BNY

Vice President, Client Enablement

Jersey City, NJ

$144K - $185K/yr

The Client Transition department consists of two primary roles - Account Manager and Specialist. This Vice President, Client Enablement role will be a "Specialist" within the Client Transition ...

BNY

Vice President, Client Enablement

Lake Mary, FL

$121K - $155K/yr

The Client Transition department consists of two primary roles - Account Manager and Specialist. This Vice President, Client Enablement role will be a "Specialist" within the Client Transition ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Dentsu, Inc.

VP, Client Operations

New York, NY · On-site

The VP, Client Operations oversees all activities related to transforming how we win, manage, and ... You will manage operational excellence and transformation initiatives that enhance governance ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

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Vice President Client Management information

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$157.5K

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How much do vice president client management jobs pay per year?

As of Jun 8, 2026, the average yearly pay for vice president client management in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

How does a Vice President of Client Management typically collaborate with internal teams to ensure client satisfaction?

A Vice President of Client Management regularly works cross-functionally with departments such as sales, operations, product, and customer support to address client needs and resolve issues efficiently. They often lead client review meetings, coordinate strategic account planning sessions, and act as the main escalation point for complex client matters. Building strong internal relationships is essential, as these collaborations help anticipate client expectations, streamline delivery of services, and drive long-term account growth. Effective communication and alignment across teams are key to maintaining high client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Vice President of Client Management, and why are they important?

To thrive as a Vice President of Client Management, you need extensive experience in client relationship management, strategic planning, and a proven track record in leadership—often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and industry-specific software is essential for overseeing client portfolios and driving performance. Exceptional communication, negotiation, and problem-solving skills help foster long-term partnerships and lead high-performing teams. These skills are crucial to ensuring client satisfaction, business growth, and effective team leadership in a competitive market.

What does a Vice President of Client Management do?

A Vice President of Client Management is responsible for overseeing and strengthening relationships with key clients, ensuring their needs are met and that they receive high-quality service. This role involves leading client management teams, developing strategies to improve client satisfaction and retention, and identifying growth opportunities within existing accounts. The VP of Client Management often serves as a senior point of contact for major clients and works closely with other departments to deliver tailored solutions. They also analyze market trends and client feedback to drive business development and enhance the company's offerings.

What is the difference between Vice President Client Management vs Account Director?

AspectVice President Client ManagementAccount Director
ResponsibilitiesOversees client relationships at a strategic level, manages large teams, and develops client retention strategies.Manages key client accounts, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, often with advanced degrees or certifications.Requires experience in account management, often with relevant industry certifications.
Work EnvironmentExecutive-level, strategic planning, often in corporate offices.Client-facing, project-focused, often in agency or corporate settings.

The Vice President Client Management holds a higher strategic and leadership role, overseeing multiple accounts and teams, while the Account Director focuses on managing specific client accounts and ensuring service quality. Both roles require strong client relationship skills, but the VP role involves broader strategic responsibilities.

What cities are hiring for Vice President Client Management jobs? Cities with the most Vice President Client Management job openings:
What are the most commonly searched types of Client Management jobs? The most popular types of Client Management jobs are:
What states have the most Vice President Client Management jobs? States with the most job openings for Vice President Client Management jobs include:
Vice President Client Management jobs near you
Vice President, Client Success Partner - BFSI

Vice President, Client Success Partner - BFSI

TTEC

Austin, TX • Remote

$137K - $175K/yr

Full-time

Posted 18 days ago

TTEC rating

5.8

Company rating: 5.8 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

346th of 425 rated business services

Job description

Vice President, Client Success Partner - BFSI
Apply now

Bringing smiles is what we do at TTEC for you and the customer. As a VP, Client Success Partner, working remotely or at our principal place of business in Austin, Texas, youll be a part of bringing humanity to business. #ExperienceTTEC

What Youll be Doing

Reporting to the BFSI Portfolio Leader, this experienced executive will lead a specialized client portfolio across the BFSI vertical representing the TTEC Engage solution set. The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.
As a client success executive, you should stay up to date on market trends impacting your clients industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.

To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio. You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.

During a Typical Week, Youll

  • Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.
  • Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.
  • Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients business needs and market trends.
  • Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.
  • Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth
  • Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage
  • Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.
  • Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.

What You Bring to the Role

  • 15+ years of business leadership experience, preferably in the customer experience industry
  • In depth knowledge of customer experience with BFSI clients
  • Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.
  • Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.
  • A problem solver with demonstrated success influencing, managing and being part of matrix organizations.
  • Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment
  • Someone who galvanizes the team, excites the masses about ones vision / operational plan, and balances being a take-charge leader with having a collaborative approach
Location/Division Austin, Texas, Remote Job Requisition 04B4M Work From Home Yes
Apply now

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