ZipRecruiter

Log In

1

Vice President Client Management Jobs (NOW HIRING)

Quavo, Inc.

Vice President, Client Processing

Tempe, AZ · On-site

Quavo is the industry leader in fraud and disputes management technology, offering the world's only ... Quavo is seeking a Vice President of Client Processing to lead the back-office dispute operation ...

Cotiviti

VP Client Engagement

The VP Client Engagement is accountable for the coordination and transparency needed to drive a ... Responsible for managing, tracking, and closing all client issues. * May include relationship ...

Cotiviti

VP Client Engagement

The VP Client Engagement is accountable for the coordination and transparency needed to drive a ... Responsible for managing, tracking, and closing all client issues. * May include relationship ...

Cotiviti

The VP Client Engagement is accountable for the coordination and transparency needed to drive a ... Responsible for managing, tracking, and closing all client issues. * May include relationship ...

Cotiviti

The VP Client Engagement is accountable for the coordination and transparency needed to drive a ... Responsible for managing, tracking, and closing all client issues. * May include relationship ...

Advatix, Inc.

Vice President, Client Solutions

Columbia, MD · Remote

$141K - $181K/yr

Vice President, Client Success Role Summary Our client seeks a Vice President, Client Success, to ... Establish sales targets, pipeline management standards, and forecast discipline across the team

Advatix, Inc.

Vice President, Client Solutions

Fairlawn, OH · Remote

$141K - $181K/yr

Vice President, Client Success Role Summary Our client seeks a Vice President, Client Success, to ... Establish sales targets, pipeline management standards, and forecast discipline across the team

Cotiviti

VP Client Engagement

The VP Client Engagement is accountable for the coordination and transparency needed to drive a ... Responsible for managing, tracking, and closing all client issues. * May include relationship ...

Advatix, Inc.

Vice President, Client Solutions

Atlanta, GA · Remote

$141K - $181K/yr

Vice President, Client Success Role Summary Our client seeks a Vice President, Client Success, to ... Establish sales targets, pipeline management standards, and forecast discipline across the team

SCS Financial

Vice President, Client Advisor

Dallas, TX

$120K - $130K/yr

Position Summary SCS is seeking a Vice President ("VP") to join the Dallas, TX office. As a part of ... Actively manage and oversee the client's investment and financial plans * Prepare client meeting ...

next page

Showing results 1-20

All JobsVice President Client Management Jobs

Vice President Client Management information

See salary details

$43.5K

$157.5K

$277.5K

How much do vice president client management jobs pay per year?

As of Jul 13, 2026, the average yearly pay for vice president client management in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

Is SVP a high level position?

A Vice President Client Management is a senior leadership role responsible for overseeing client relationships and strategic account growth. An SVP, or Senior Vice President, is typically a higher-level executive position within an organization, often reporting directly to the C-suite and involved in company-wide decision-making. Both roles require extensive experience, leadership skills, and industry knowledge, but SVP generally signifies a higher rank than Vice President.

What is the highest paid VP position?

The highest paid VP position is typically the Vice President of Sales or Vice President of Finance, with compensation often exceeding $200,000 annually and including bonuses and stock options. Executive-level VPs in large corporations or industries like technology, finance, and pharmaceuticals tend to earn the highest salaries among vice presidents.

How does a Vice President of Client Management typically collaborate with internal teams to ensure client satisfaction?

A Vice President of Client Management regularly works cross-functionally with departments such as sales, operations, product, and customer support to address client needs and resolve issues efficiently. They often lead client review meetings, coordinate strategic account planning sessions, and act as the main escalation point for complex client matters. Building strong internal relationships is essential, as these collaborations help anticipate client expectations, streamline delivery of services, and drive long-term account growth. Effective communication and alignment across teams are key to maintaining high client satisfaction and retention.

Who is higher SVP or EVP?

In most organizational structures, an Executive Vice President (EVP) is higher than a Senior Vice President (SVP). EVPs typically hold more seniority and broader responsibilities, often reporting directly to the President or CEO, while SVPs usually oversee specific divisions or functions. However, titles and hierarchy can vary by company.

What are the key skills and qualifications needed to thrive as a Vice President of Client Management, and why are they important?

To thrive as a Vice President of Client Management, you need extensive experience in client relationship management, strategic planning, and a proven track record in leadership—often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and industry-specific software is essential for overseeing client portfolios and driving performance. Exceptional communication, negotiation, and problem-solving skills help foster long-term partnerships and lead high-performing teams. These skills are crucial to ensuring client satisfaction, business growth, and effective team leadership in a competitive market.

What does a Vice President of Client Management do?

A Vice President of Client Management is responsible for overseeing and strengthening relationships with key clients, ensuring their needs are met and that they receive high-quality service. This role involves leading client management teams, developing strategies to improve client satisfaction and retention, and identifying growth opportunities within existing accounts. The VP of Client Management often serves as a senior point of contact for major clients and works closely with other departments to deliver tailored solutions. They also analyze market trends and client feedback to drive business development and enhance the company's offerings.

What is the difference between Vice President Client Management vs Account Director?

AspectVice President Client ManagementAccount Director
ResponsibilitiesOversees client relationships at a strategic level, manages large teams, and develops client retention strategies.Manages key client accounts, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, often with advanced degrees or certifications.Requires experience in account management, often with relevant industry certifications.
Work EnvironmentExecutive-level, strategic planning, often in corporate offices.Client-facing, project-focused, often in agency or corporate settings.

The Vice President Client Management holds a higher strategic and leadership role, overseeing multiple accounts and teams, while the Account Director focuses on managing specific client accounts and ensuring service quality. Both roles require strong client relationship skills, but the VP role involves broader strategic responsibilities.

What does a VP of client services make?

A Vice President of Client Management typically earns a salary ranging from $120,000 to $250,000 annually, depending on the industry, company size, and location. They may also receive bonuses, profit sharing, and benefits, with compensation reflecting their experience and leadership responsibilities in managing client relationships and strategic accounts.
What cities are hiring for Vice President Client Management jobs? Cities with the most Vice President Client Management job openings:
What are the most commonly searched types of Client Management jobs? The most popular types of Client Management jobs are:
What states have the most Vice President Client Management jobs? States with the most job openings for Vice President Client Management jobs include:
Vice President Client Management jobs near you
Vice President, Client Processing

Vice President, Client Processing

Quavo, Inc.

Tempe, AZ • On-site

Full-time

Re-posted 5 days ago

Job description

Who we are:
Quavo is the industry leader in fraud and disputes management technology, offering the world's only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.
About the role:
Quavo is seeking a Vice President of Client Processing to lead the back-office dispute operation within our Dispute Resolution Experts (DRE) group. This leader will build and run a new onshore operations center in Phoenix while managing an established offshore BPO partner that handles most case volume today.
DRE works disputes on behalf of clients on the Quavo platform. We service roughly eight DRE clients and are investing to grow the business. As we bring advanced AI tooling into the operation, the work is shifting from manual, mechanical case handling toward skilled review and exception scrutiny - so the onshore team will grow as the offshore footprint contracts. The VP must execute that transition while protecting quality, service levels, and client relationships.
This is a hands-on role for someone who has run a large dispute back office at a major financial institution, and a client-facing one: the VP will represent DRE operations directly to clients and must be a polished, credible executive communicator.
Responsibilities include:
  • Operations center buildout: stand up and run the Phoenix onshore center - site, staffing, workflows, and daily management - and grow the onshore team as AI reduces mechanical work.
  • Offshore BPO management: manage the ~120-resource offshore partner to SLAs and quality standards, and execute the controlled shift of work onshore as automation matures.
  • Quality & controls: own QA measurement, scorecards, calibration, and continuous-improvement programs across onshore and offshore teams; ensure compliance with applicable regulations (e.g., Reg E / Reg Z) and client requirements.
  • Procedures & training: develop and maintain procedures and job aids, and run training so staff stay current as regulations and tooling evolve.
  • Volume & service levels: forecast and manage to task volume, react to swings and backlogs, and keep turnaround and SLAs within target.
  • AI adoption: partner with product and technology to embed AI tooling and shift the workforce toward higher-judgment review.
  • Client engagement: serve as the operational leader for DRE clients in reviews and escalations, support onboarding of new clients, and align with other company VPs.

Required Qualifications:
  • 10+ years of operations leadership in financial services, including direct management of a back-office dispute operation.
  • Proven experience leading 100+ agents working cases in a back office at a large financial institution.
  • Dispute expertise: strong command of dispute/chargeback operations and governing regulations (e.g., Reg E, Reg Z, card network rules).
  • Operational fundamentals: quality measurement and controls, continuous improvement, procedure development, training, and capacity/volume management.
  • BPO / vendor management: experience managing offshore or outsourced partners to SLAs and quality standards.
  • Buildout experience: track record of standing up, scaling, or transforming an operation.
  • Executive presence: polished, credible communicator in front of clients and senior executives.
  • On-site in Phoenix with travel of 10% or less.

Preferred Qualifications:
  • Experience introducing automation or AI into a back office and managing the workforce transition.
  • Managed-services, BPO, or fintech experience servicing multiple external clients.
  • Bachelor's degree; process/quality certification (e.g., Six Sigma) a plus.

Apply