Experience leading client support teams serving government healthcare programs, public health ... direct authority * Experience within healthcare technology, SaaS, or enterprise software ...
Experience leading client support teams serving government healthcare programs, public health ... direct authority * Experience within healthcare technology, SaaS, or enterprise software ...
Director, Client Support
Overland Park, KS · On-site
$2.5K/yr
Experience leading client support teams serving government healthcare programs, public health ... direct authority * Experience within healthcare technology, SaaS, or enterprise software ...
Director, Client Support
Overland Park, KS · On-site
$2.5K/yr
Experience leading client support teams serving government healthcare programs, public health ... direct authority * Experience within healthcare technology, SaaS, or enterprise software ...
Client Experience Coordinator
Topeka, KS · On-site
$17 - $20/hr
Direct mentorship and clear career advancement pathways into Wealth Management Operations and Client Service. * Compensation: $17.00 - $20.00 / hour, based on experience. * Comprehensive Benefits:
Client Experience Coordinator
Topeka, KS · On-site
$17 - $20/hr
Direct mentorship and clear career advancement pathways into Wealth Management Operations and Client Service. * Compensation: $17.00 - $20.00 / hour, based on experience. * Comprehensive Benefits:
Senior Client Experience Specialist We're Looking for an experienced Senior Client Experience ... models, or direct equivalent experience at a comparable financial services organization.
Senior Client Experience Specialist We're Looking for an experienced Senior Client Experience ... models, or direct equivalent experience at a comparable financial services organization.
Senior Client Experience Specialist
Overland Park, KS · On-site
$32.64/hr
We're Looking for an experienced Senior Client Experience Specialist! About the Company: Security ... models, or direct equivalent experience at a comparable financial services organization.
Senior Client Experience Specialist
Overland Park, KS · On-site
$32.64/hr
We're Looking for an experienced Senior Client Experience Specialist! About the Company: Security ... models, or direct equivalent experience at a comparable financial services organization.
Senior Client Experience Specialist
Overland Park, KS · On-site
$32.64/hr
We're Looking for an experienced Senior Client Experience Specialist! About the Company: Security ... models, or direct equivalent experience at a comparable financial services organization.
Senior Client Experience Specialist
Overland Park, KS · On-site
$32.64/hr
We're Looking for an experienced Senior Client Experience Specialist! About the Company: Security ... models, or direct equivalent experience at a comparable financial services organization.
Senior Client Experience Specialist
Overland Park, KS · On-site
$90 - $120/hr
The Senior Client Experience Specialist position reports to the Manager, Experience Center ... models, or direct equivalent experience at a comparable financial services organization.
Senior Client Experience Specialist
Overland Park, KS · On-site
$90 - $120/hr
The Senior Client Experience Specialist position reports to the Manager, Experience Center ... models, or direct equivalent experience at a comparable financial services organization.
Client Services Associate
Lenexa, KS · On-site
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence (greet clients, create a high-end, welcoming experience) * Manage client hospitality (drinks, setup ...
Client Services Associate
Lenexa, KS · On-site
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence (greet clients, create a high-end, welcoming experience) * Manage client hospitality (drinks, setup ...
Client Services Associate
Lenexa, KS · On-site
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence (greet clients, create a high-end, welcoming experience) * Manage client hospitality (drinks, setup ...
Client Services Associate
Lenexa, KS · On-site
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence (greet clients, create a high-end, welcoming experience) * Manage client hospitality (drinks, setup ...
Client Services Associate
Lenexa, KS · On-site
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence (greet clients, create a high-end, welcoming experience) * Manage client hospitality (drinks, setup ...
Quick apply
Client Services Associate
Lenexa, KS · On-site
Director of Client Services and Partner Responsibilities: * Client Experience & Office Presence (greet clients, create a high-end, welcoming experience) * Manage client hospitality (drinks, setup ...
CSE Program Director
Topeka, KS · On-site
$55K - $65K/yr
Director of Program Work Environment: Multi-site with Main Office as primary headquarters. JOB ... Ensures coordination across all CSE services to support a seamless client experience. * Implements ...
Quick apply
CSE Program Director
Topeka, KS · On-site
$55K - $65K/yr
Director of Program Work Environment: Multi-site with Main Office as primary headquarters. JOB ... Ensures coordination across all CSE services to support a seamless client experience. * Implements ...
Director; Functional Leadership Area of Responsibility and Purview: Directs all financial planning ... Able to balance a client experience mindset when managing and controlling business risks * Builder ...
Director; Functional Leadership Area of Responsibility and Purview: Directs all financial planning ... Able to balance a client experience mindset when managing and controlling business risks * Builder ...
Client Partner - Education
Topeka, KS · On-site
$105/hr
Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... Experience selling to K-12 districts strongly preferred * Proven track record of: * Consistently ...
Client Partner - Education
Topeka, KS · On-site
$105/hr
Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... Experience selling to K-12 districts strongly preferred * Proven track record of: * Consistently ...
Employee Benefits Client Services Director
Coffeyville, KS · On-site
$90 - $120/hr
A leading insurance brokerage in Coffeyville, Kansas, is seeking a Client Service Director to ... Candidates should possess over 10 years of employee benefits insurance experience and strong ...
Employee Benefits Client Services Director
Coffeyville, KS · On-site
$90 - $120/hr
A leading insurance brokerage in Coffeyville, Kansas, is seeking a Client Service Director to ... Candidates should possess over 10 years of employee benefits insurance experience and strong ...
Client Partner - K12 Education
Topeka, KS · On-site
$105/hr
Managing Director Location: Remote - Anywhere in the Greater San Francisco Bay area including ... Experience selling to K-12 districts strongly * Proven track record of: * Consistently attaining or ...
New
Client Partner - K12 Education
Topeka, KS · On-site
$105/hr
Managing Director Location: Remote - Anywhere in the Greater San Francisco Bay area including ... Experience selling to K-12 districts strongly * Proven track record of: * Consistently attaining or ...
New
Hospital Director of Operations
Mission, KS · On-site
$120 - $140/hr
... patient and client experience. As Hospital Director of Operations,you'lllead the day-to-day ... operations of a large, multi-specialty hospital while helping shape its continued growth and ...
Hospital Director of Operations
Mission, KS · On-site
$120 - $140/hr
... patient and client experience. As Hospital Director of Operations,you'lllead the day-to-day ... operations of a large, multi-specialty hospital while helping shape its continued growth and ...
Hospital Director of Operations
Kansas City, KS · On-site
$120K - $140K/yr
... patient and client experience. As Hospital Director of Operations, you'll lead the day-to-day ... operations of a large, multi-specialty hospital while helping shape its continued growth and ...
Hospital Director of Operations
Kansas City, KS · On-site
$120K - $140K/yr
... patient and client experience. As Hospital Director of Operations, you'll lead the day-to-day ... operations of a large, multi-specialty hospital while helping shape its continued growth and ...
This role is key in ensuring a seamless client experience across a range of financial services ... Support the Director of Private Banking and Consumer Lending with various strategic and operational ...
This role is key in ensuring a seamless client experience across a range of financial services ... Support the Director of Private Banking and Consumer Lending with various strategic and operational ...
We are hiring a Client Director to open new enterprise logos across North America. This is a ... Experience in ERP, enterprise software, or adjacent technology: you understand the buying ...
Quick apply
We are hiring a Client Director to open new enterprise logos across North America. This is a ... Experience in ERP, enterprise software, or adjacent technology: you understand the buying ...
Private Banking Client Specialist
Wichita, KS · On-site
$55 - $75/hr
This role is key in ensuring a seamless client experience across a range of financial services ... Support the Director of Private Banking and Consumer Lending with various strategic and operational ...
Private Banking Client Specialist
Wichita, KS · On-site
$55 - $75/hr
This role is key in ensuring a seamless client experience across a range of financial services ... Support the Director of Private Banking and Consumer Lending with various strategic and operational ...
Director Client Experience information
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Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 14 days ago
WellSky rating
7.3
Based on 10 frontline employees who took The Breakroom Quiz
180th of 247 rated software companies
Job description
The Director, Client Support is responsible for providing strategic leadership within the client support organization. The scope of this job focuses on innovation, cross-functional collaboration, and delivery of seamless client experience that align with WellSky's business goals.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
Job Expectations:
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Data Privacy Notice for Job Applicants and Teammates
Key Responsibilities:
- Define and execute the vision and strategy for the client support organization.
- Partner with senior leadership to align support operations with business objectives and client needs.
- Drive strategic initiatives to improve client satisfaction, reduce escalations, and enhance operational efficiency.
- Oversee the development of scalable processes, systems, and tools to support growth and client needs.
- Build and maintain strong relationships with internal stakeholders to influence solution, engineering, and operational decisions.
- Lead and mentor managers by developing the next generation of client support leaders.
- Represent the client support function in executive-level discussions and decisions.
- Perform other job duties as assigned.
Required Qualifications:
- Bachelor's Degree or equivalent work experience
- At least 4-5 years of relevant management experience
- At least 8-10 years of relevant work experience
Preferred Qualifications:
- Experience leading client support teams serving government healthcare programs, public health organizations, or government-affiliated healthcare agencies
- Experience leading AI-enabled customer support transformations, including chatbot, voice agent, or self-service technologies
- Demonstrated success influencing cross-functional stakeholders and driving outcomes across product, engineering, and operations teams without direct authority
- Experience within healthcare technology, SaaS, or enterprise software environments
Job Expectations:
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Data Privacy Notice for Job Applicants and Teammates
About WellSky
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Overland Park, KS, US
Year founded
1980