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Director Business Systems Jobs (NOW HIRING)

Hub Group

Business Systems Director

Oak Brook, IL · On-site

$100K/yr

Ensure system capabilities align with operational strategies, customer requirements, and business ... Demonstrated ability to influence outcomes and drive results without direct reporting authority.

Braze

Director, CX Business Systems

Austin, TX

We are seeking a Director, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic ...

Braze

Director, CX Business Systems

New York, NY

We are seeking a Director, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic ...

Braze

Director, CX Business Systems

Chicago, IL

We are seeking a Director, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic ...

NinjaOne

WI · On-site

$95K - $131K/yr

NinjaOne is seeking a Sr. Director, Business Systems Engineering to build the operating system for our business. This role leads strategy, architecture, and evolution of systems across CRM, ERP, HRIS ...

Braze

Director, CX Business Systems

San Francisco, CA · On-site

We are seeking aDirector, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic ...

Reconomy

Director, Business Process & Systems

Windsor, CT · On-site

$150K - $170K/yr

Director, Business Process & Systems Department: Change & Transformation Employment Type: Permanent - Full Time Location: Windsor Reporting To: Samuel Sa Compensation: $150,000 - $170,000 / year ...

Braze

Director, CX Business Systems

New York, NY · On-site

We are seeking aDirector, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic ...

Braze

Director, CX Business Systems

Chicago, IL · On-site

We are seeking aDirector, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic ...

Clinisys

Director, Business Solutions

Morrisville, NC · On-site

$150 - $180/hr

Purpose As Director, Business Solutions, you will lead the strategy, delivery, and optimization of ... Lead enterprise business systems transformation aligned to company strategy and digital experience ...

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Director Business Systems information

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$67.5K

$140.5K

$189.5K

How much do director business systems jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director business systems in the United States is $140,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,500.00 and $171,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of business systems?

To thrive as a Director Business Systems, you need expertise in business process optimization, project management, and systems implementation, usually backed by a degree in business, IT, or a related field. Familiarity with ERP platforms, CRM solutions, integration tools, and certifications such as PMP or CBAP are highly valuable. Strong leadership, strategic planning, and cross-functional communication skills help set candidates apart. These skills are crucial for driving organizational efficiency, aligning technology with business objectives, and leading successful system initiatives.

What does a director of business systems do?

A Director of Business Systems is responsible for overseeing an organization's business systems, ensuring they align with strategic goals and operational needs. They lead the development, implementation, and optimization of enterprise systems, such as ERP, CRM, and other critical platforms. This role involves collaborating with cross-functional teams to improve processes, enhance data flow, and drive efficiency. Additionally, they manage system upgrades, vendor relationships, and ensure compliance with industry standards. Their ultimate goal is to leverage technology to support business growth and efficiency.

What are some typical challenges faced by a director of business systems, and how are they addressed?

A Director Business Systems often faces the challenge of aligning complex technology solutions with constantly evolving business needs, managing stakeholder expectations, and overseeing large-scale system integrations or upgrades. These challenges are addressed through proactive stakeholder engagement, continuous process improvement, and adopting agile project management methodologies to quickly respond to shifting priorities. Strong negotiation and problem-solving skills are also essential for managing vendor relationships and resolving integration issues. Collaboration with IT, operations, and executive teams ensures that business systems projects deliver real value to the organization.

More about Director Business Systems jobs
What cities are hiring for Director Business Systems jobs? Cities with the most Director Business Systems job openings:
What are the most commonly searched types of Business Systems jobs? The most popular types of Business Systems jobs are:
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Director Business Systems jobs near you
Infographic showing various Director Business Systems job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $140,497 per year, or $67.5 per hour.

Business Systems Director

Hub Group

Oak Brook, IL • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

Hub Group rating

5.8

Company rating: 5.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

330th of 359 rated logistics

Job description


Essential Job Functions
Systems Strategy & Roadmap
  • Develop and maintain the multi-year roadmap for WMS, TMS/OTM, and related logistics platforms supporting Consolidation and Fulfillment operations.
  • Ensure system capabilities align with operational strategies, customer requirements, and business growth objectives.
  • Identify opportunities to standardize processes, improve system utilization, and reduce operational complexity.
  • Partner with IT to align business requirements with technology architecture, security, integration, and support standards.
  • Evaluate emerging technologies and recommend solutions that enhance operational capabilities and improve business performance.

Program Delivery & Implementations
  • Provide leadership oversight for system implementations, upgrades, integrations, and major enhancements across Consolidation and Fulfillment operations.
  • Partner with Operations and IT to establish implementation priorities, governance processes, testing strategies, and deployment readiness plans.
  • Translate operational requirements into prioritized business capabilities and functional system requirements.
  • Ensure solutions support inventory accuracy, throughput, visibility, compliance, customer service requirements, and operational efficiency.
  • Monitor project performance, risks, and outcomes to ensure successful delivery and adoption.

Operational Enablement & Continuous Improvement
  • Serve as the business owner for core logistics systems, accountable for platform performance, usability, adoption, and continuous improvement.
  • Collaborate with operational leaders to identify, prioritize, and implement system enhancements that improve productivity, quality, and service performance.
  • Lead investigation and resolution of systemic issues impacting operational performance.
  • Establish governance processes for enhancement requests, release management, and system change control.
  • Drive technology-enabled process improvements that support operational excellence and scalability.

Vendor & Stakeholder Management
  • Manage relationships with software vendors, implementation partners, and technology providers supporting logistics platforms.
  • Monitor vendor performance and ensure delivery against contractual commitments, service levels, and project objectives.
  • Serve as the primary escalation point for significant system-related issues, risks, and operational impacts.
  • Communicate system strategies, priorities, project status, and risks to business and technology leadership.
  • Build strong partnerships across Operations, IT, Finance, Customer Solutions, and other functional teams to ensure alignment and execution.

Data, Controls & Risk Management
  • Ensure systems support accurate data capture, reporting, billing integrity, and operational visibility.
  • Partner with Finance, Compliance, and IT to support internal controls, audit requirements, and data governance standards.
  • Identify and mitigate risks related to system performance, scalability, cybersecurity, business continuity, and operational disruption.
  • Support development of system metrics, reporting, and performance measurement tools to drive informed decision-making.

Strategic Leadership & Influence
  • Provide strategic leadership and subject matter expertise for business systems supporting Consolidation and Fulfillment operations.
  • Influence cross-functional teams and senior leaders to align priorities, drive adoption, and achieve operational objectives without direct reporting authority.
  • Establish governance frameworks and operating standards that promote disciplined decision-making and execution.
  • Serve as a trusted advisor on system capabilities, technology investments, and operational process improvements.
  • Champion innovation and continuous improvement through effective use of technology, analytics, and data-driven decision-making.

Duties, responsibilities and activities may be assigned or changed from time to time.
Minimum Qualifications
  • Bachelor's degree in Supply Chain, Information Systems, Business, Engineering, or a related field.
  • 6+ years of experience supporting logistics, supply chain, warehouse, transportation, or business systems environments.
  • Experience leading WMS and/or TMS implementations, enhancements, or optimization initiatives.
  • Strong understanding of warehouse, fulfillment, and transportation operations.
  • Proven ability to translate business requirements into effective technology solutions.
  • Experience partnering with vendors, IT teams, and cross-functional stakeholders.
  • Demonstrated ability to influence outcomes and drive results without direct reporting authority.
  • Strong communication, analytical, and problem-solving skills.
  • Experience in Consolidation, Fulfillment, 3PL, retail, or distribution environments preferred.
  • Experience with leading WMS, TMS, or logistics technology platforms preferred.
  • Lean, Six Sigma, or continuous improvement experience preferred.
  • Travel - 25%

Salary: $100,000 - $117,000/year base salary + Bonus and Equity Eligibility
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays

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