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Director Business Systems Jobs (NOW HIRING)

Anticimex

POSITION SUMMARY The Director, Enterprise Business Systems is responsible for the implementation, administration, optimization, and strategic evolution of Anticimex North America's (AxNA) enterprise ...

Braze

Director, CX Business Systems

Chicago, IL

We are seeking a Director, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic ...

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How much do director business systems jobs pay per year?

As of Jul 18, 2026, the average yearly pay for director business systems in the United States is $140,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,500.00 and $171,000.00 per year, depending on experience, location, and employer.

What does a director of systems do?

A director of systems oversees an organization’s information technology infrastructure, including hardware, software, and network systems. They develop strategic plans, manage teams, ensure system security, and implement technology solutions to support business goals.

What are the key skills and qualifications needed to thrive in the Director Business Systems position, and why are they important?

To thrive as a Director Business Systems, you need expertise in business process optimization, project management, and systems implementation, usually backed by a degree in business, IT, or a related field. Familiarity with ERP platforms, CRM solutions, integration tools, and certifications such as PMP or CBAP are highly valuable. Strong leadership, strategic planning, and cross-functional communication skills help set candidates apart. These skills are crucial for driving organizational efficiency, aligning technology with business objectives, and leading successful system initiatives.

What does a Director of Business Systems do?

A Director of Business Systems is responsible for overseeing an organization's business systems, ensuring they align with strategic goals and operational needs. They lead the development, implementation, and optimization of enterprise systems, such as ERP, CRM, and other critical platforms. This role involves collaborating with cross-functional teams to improve processes, enhance data flow, and drive efficiency. Additionally, they manage system upgrades, vendor relationships, and ensure compliance with industry standards. Their ultimate goal is to leverage technology to support business growth and efficiency.

What are some typical challenges faced by a Director Business Systems, and how are they addressed?

A Director Business Systems often faces the challenge of aligning complex technology solutions with constantly evolving business needs, managing stakeholder expectations, and overseeing large-scale system integrations or upgrades. These challenges are addressed through proactive stakeholder engagement, continuous process improvement, and adopting agile project management methodologies to quickly respond to shifting priorities. Strong negotiation and problem-solving skills are also essential for managing vendor relationships and resolving integration issues. Collaboration with IT, operations, and executive teams ensures that business systems projects deliver real value to the organization.

Is being a BDM a stressful job?

Being a Business Development Manager (BDM) can be stressful due to targets, client negotiations, and workload management. The role often requires strong communication skills, strategic thinking, and the ability to handle pressure, especially in competitive industries.

How much do business systems managers make in the US?

Business systems managers in the US typically earn a median annual salary of around $120,000, with salaries ranging from approximately $80,000 to over $160,000 depending on experience, location, and industry. They often require strong technical skills, knowledge of enterprise systems, and certifications such as PMP or ITIL.

What does a business systems director do?

A business systems director oversees the planning, implementation, and management of an organization's technology systems to support business goals. They coordinate between IT teams and business units, ensure system efficiency, and often require knowledge of enterprise software, project management, and leadership skills. Their role involves strategic decision-making to optimize technology infrastructure and processes.
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Director Business Systems jobs near you
Infographic showing various Director Business Systems job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $140,497 per year, or $67.5 per hour.
Sr Director Business System, Global

Sr Director Business System, Global

Johnson Controls

Milwaukee, WI • On-site

Full-time

Posted 4 days ago

New

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 401 frontline employees who took The Breakroom Quiz

131st of 528 rated manufacturers

Job description

About Us:
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Sr Director Business System, Global
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
At Johnson Controls, we are transforming the built environment through innovation, operational excellence, and a relentless focus on continuous improvement.
You will play a critical leadership role in shaping and accelerating our enterprise Lean transformation across the organization-driving strategy, building capability, and delivering sustainable business results at scale.
This role is designed for a highly experienced Commercial Lean leader who thrives in complexity, partners confidently with senior executives, thinks strategically and leads transformation through people, systems, and culture-not tools alone.
About the Role
The Sr Director Business System, Global is a senior-level expert responsible for the design and roll out of the commercial part of the business system. This is a very strategic role that focuses on end-to-end value streams and building the elements of the business system that drive significant growth.
This leader brings deep mastery in a Lean business systems and plays a critical role in the design of Johnson Control's own business system, embedding Lean thinking into how Johnson Controls executes strategy, improves performance, strengthens customer outcomes, and builds a culture of continuous improvement across the organization.
Reports To: Vice President, Business Systems, Global
Key Responsibilities
  • Provide visionary leadership, setting strategic direction for the business system -across the global enterprise.
  • Oversee the enterprise Lean Business System, methodologies, tools, and standards; establish governance structures, performance dashboards, and sustainment mechanisms.
  • Partner closely with executive and senior leadership across business units and functions to understand priorities for improvements of the business system and to drive strategic priorities and enterprise-wide improvement initiatives.
  • Identify and mitigate risks impacting customer outcomes, operational performance, quality, delivery, and long-term enterprise results.
  • Drive the deployment of the business system standards and support other leaders globally to adopt it and drive it deeper into the organization.
  • Coach and develop senior leaders to model Lean behaviors and teach advanced Lean concepts.
  • Drive change management by coaching leaders on key behaviors.
  • Deploy enterprise strategy into action with using Hoshin Kanri, ensuring consistent execution across regions and functions.

What You Will Do
  • Define, design, and implement the business system globally (transactional).
  • Develop and deploy practical lean vehicles and practices to improve speed, quality, alignment and outcomes.
  • Support vertical and horizontal integration across Commercial and Service functions.
  • Lead critical, large-scale improvement initiatives aligned to enterprise strategy and business priorities.
  • Identify cross-functional improvement opportunities and lead the development of vehicles and tools to standardization efforts across the enterprise.
  • Coach executive and senior leaders on using the business system to deliver results.
  • Perform root-cause analysis on the company's most critical problems to identify improvement opportunities and drive process focused solutions to close the gap and sustain the results.
  • Use change management frameworks to improve how leaders lead and teams collaborate to drive sustained improvements.
  • Utilize digital and AI solutions to accelerate the business system deployment and generation of results

How You Will Do It
  • Partner with executive, regional, and functional leadership to understand needs and continuously improve the business system with improved and new vehicles and tools to deliver tangible improvements in enterprise performance.
  • Enable global enterprise synergies through best-practice sharing and standardization.
  • Mentor and develop business system leaders in the usage of the vehicles and tools to accelerate results and strengthen a culture of continuous improvement.
  • Foster innovation by introducing new CI techniques, methodologies, and tools across the CI community.
  • Oversee Lean maturity assessments and roadmap development.

Qualifications
  • Master's degree in business, Quality, Engineering, or related field.
  • Minimum 10-15 years of experience in Continuous Improvement across multiple business domains.
  • Minimum of 5-10 years in business roles using a lean business system.
  • Significant experience in working within and with a mature lean business system.
  • Significant experience in leading enterprise business transformations with recognized business impact at scale.
  • Demonstrated leadership capability, especially leading senior leaders indirectly through influence; strong business acumen.
  • Mastery of Lean systems, cultural transformation, and change leadership.
  • Effective communication and presentation skills; ability to establish rapport with leaders and peers across levels and geographies.
  • Proven analytical and systems-thinking capability with end-to-end solution design.
  • Excellent facilitation and strategic-thinking skills.
  • Proactive risk management and issue-resolution skills with appropriate escalation.

Travel Requirements: 50-75%
HIRING SALARY RANGE: $156,000-245k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

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Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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