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Director Business Process Optimization Jobs (NOW HIRING)

Berkley

Process Optimization Analyst

Jacksonville, FL

... optimization initiatives across W. R. Berkley Corporation and its operating companies. This role ... Map, analyze, and redesign business processes to drive efficiency and eliminate duplication. Gather ...

Berkley

Process Optimization Manager

Jacksonville, FL · On-site

This role works directly with business stakeholders to understand current-state processes, identify ... optimization initiatives, initially focused on claims operations and related value streams. • ...

Summit Technologies, Inc.

Business Process Analyst

Reston, VA · On-site

$63K - $85K/yr

Support system integration and process optimization * Provide recommendations to leadership Qualifications * Experience in business or process analysis * Strong problem-solving and analytical skills

Summit Technologies, Inc.

Business Process Analyst

Reston, VA · On-site

$63K - $85K/yr

Support system integration and process optimization * Provide recommendations to leadership Qualifications * Experience in business or process analysis * Strong problem-solving and analytical skills

Insight Global

Business Process Engineer

Atlanta, GA

Overview As a Business Process Engineer, you will support endtoend process discovery, analysis, and optimization for Evergreen.AI offerings. Your focus will include Business Process Management (BPM ...

Idaho First Bank

Business Process Engineer

Boise, ID · On-site

Solution Deployment & Process Optimization: * Analyze and document end-to-end business processes, identifying inefficiencies, dependencies, and opportunities for improvement * Develop integrations ...

Idaho First Bank

Business Process Engineer

Boise, ID

Solution Deployment & Process Optimization: * Analyze and document end-to-end business processes, identifying inefficiencies, dependencies, and opportunities for improvement * Develop integrations ...

SOSi

Business Process Engineer

Develop and refine business process models, optimizing workflows for program execution and interagency coordination. * Identify areas for process automation, efficiency improvements, and performance ...

Timothy Jon & Associates

Business Process Analyst

Conway, NC · On-site

$57K - $77K/yr

Bachelor's degree in Accounting, Finance, or a related discipline. * 3-5 years of proven experience in process optimization, solution delivery, or business analysis. * Master's degree or CPA ...

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How much do director business process optimization jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for director business process optimization in the United States is $31.44, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $33.65 per hour, depending on experience, location, and employer.

What is the difference between Director Business Process Optimization vs Business Analyst?

AspectDirector Business Process OptimizationBusiness Analyst
CredentialsBachelor's/Master's in Business, Management, or related fields; certifications like Six Sigma or LeanBachelor's in Business, Finance, or related fields; certifications like CBAP or PMI-PBA
Work EnvironmentStrategic leadership, cross-departmental collaboration, executive meetingsData analysis, process documentation, stakeholder interviews
Employer & Industry UsageUsed in large corporations, consulting firms, manufacturing, and tech industriesCommon in finance, healthcare, IT, and consulting sectors

The Director Business Process Optimization focuses on strategic process improvements at an organizational level, leading teams and implementing large-scale initiatives. In contrast, a Business Analyst primarily analyzes existing processes, gathers requirements, and supports project execution. Both roles require analytical skills and industry knowledge but differ in scope, responsibilities, and seniority.

What does a Director of Business Process Optimization do?

A Director of Business Process Optimization leads efforts to analyze, improve, and streamline an organization's business processes. They identify inefficiencies, develop strategies to enhance productivity, and implement best practices across departments. This role often involves collaborating with cross-functional teams, overseeing change management initiatives, and using data-driven approaches to ensure processes align with the organization’s goals. Ultimately, their work helps businesses operate more efficiently and effectively.

How does a Director of Business Process Optimization typically collaborate with other departments to drive organizational efficiency?

A Director of Business Process Optimization works closely with cross-functional teams, including operations, IT, finance, and human resources, to identify inefficiencies and implement process improvements. This role often involves leading workshops, facilitating stakeholder meetings, and coordinating with department heads to gather input, align goals, and ensure buy-in for process changes. Effective collaboration is essential, as the Director must balance diverse perspectives and manage change to achieve measurable results. Regular communication and transparent reporting help maintain momentum and foster a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as a Director of Business Process Optimization, and why are they important?

To thrive as a Director of Business Process Optimization, you need expertise in process improvement methodologies (like Lean or Six Sigma), strong analytical abilities, and a background in business management or related fields. Familiarity with process mapping tools, data analytics platforms, and certifications such as Six Sigma Black Belt or PMP are typically required. Exceptional leadership, strategic thinking, and communication skills help drive cross-functional initiatives and foster stakeholder buy-in. These skills are crucial for identifying inefficiencies, implementing sustainable changes, and delivering measurable business value.
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Director Business Process Optimization jobs near you
Process Optimization Analyst

Process Optimization Analyst

Berkley

Jacksonville, FL

Other

Posted 13 days ago

Job description

Company Details

"Our Company provides a state of predictability which allows brokers and agents to act with confidence."Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.Along the way, we've been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion.Today the Berkley brand comprises more than 60+ businesses worldwide and is divided into two segments: Insurance and Reinsurance and Monoline Excess. Led by our Executive Chairman, founder and largest shareholder, William. R. Berkley and our President and Chief Executive Officer, W. Robert Berkley, Jr., W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth.

The Company is an equal employment opportunity employer.

Responsibilities

The Process Improvement Analyst is responsible for assessing, analyzing, designing, and supporting the execution of enterprise process optimization initiatives across W. R. Berkley Corporation and its operating companies. This role partners closely with stakeholders to understand current-state processes, identify pain points, and implement improvements across people, process, data, and technology.

Lead and facilitate process improvement initiatives, fostering a Lean culture and innovative thinking. Map, analyze, and redesign business processes to drive efficiency and eliminate duplication. Gather requirements, manage stakeholders, and ensure readiness for change. Partner with BPO providers to consolidate and standardize processes across multiple operating units. Partner with Technology teams on the installation of RPA/BOTs and AI-driven automation. Lead cross-functional projects, acting as a bridge between business and technology. Maintain process documentation and support the adoption of best practices. Provide regular updates to governance groups and support ad hoc initiatives as needed. Promote a culture of continuous improvement, disciplined execution, operational learning, and measurable business value.

Qualifications

Qualifications:

At least 3-5 years of relevant experience in process improvement, operational excellence, business transformation, business analysis, or a similar function. Certifications or formal training in process improvement, operational excellence, project management, or agile delivery, such as Lean Six Sigma Green Belt, PMP, Agile/Scrum, or comparable credentials. Demonstrated experience assessing current-state processes, identifying pain points, analyzing root causes, and translating findings into practical improvement plans. Strong communication, presentation, and storytelling skills. Ability to manage or support a portfolio of initiatives with multiple stakeholders, timelines, dependencies, risks, and deliverables. Ability to work effectively across business, operations, technology, finance, and executive stakeholder groups. Strong analytical, facilitation, communication, problem-solving, and organizational skills. Proficiency with common business and productivity tools, including Copilot (or comparable Generative AI tools), Microsoft Excel, PowerPoint, Word, Outlook, Teams, SharePoint, and process mapping or visualization tools. Knowledge and/or experience across the insurance lifecycle (sales, underwriting, operations, finance, claims, reinsurance), ideally with claims experience. Proven track record in reviewing and improving business processes in operational environments. Strong stakeholder management and exceptional organizational skills. Creative problem-solver who thinks "outside the box." Experience with JIRA, Confluence, ServiceNow, Microsoft Project, Visio, Power BI, Tableau, SQL, Power Automate, or similar tools. Ability to travel approximately 30% - 60%, based on project and business needs.

Education Requirement

Bachelor's degree or higher in Business, IT, or a related field.

Additional Company DetailsWe do not accept unsolicited resumes from third party recruiting agencies or firms.Additional RequirementsLocation and Travel: Jacksonville, FL. Travel: Approximately 30%-60%, based on project and business needs.Sponsorship DetailsSponsorship not Offered for this RoleEmployment Type: OTHER

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