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Director Business Process Optimization Jobs in Texas

The Associate, Process Optimization is responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company ...

The Associate, Process Optimization is responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company ...

The Associate, Process Optimization is responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company ...

Identify inefficiencies, optimization opportunities, and AI use cases that improve operational ... without direct authority. Strong analytical and problem-solving abilities with a demonstrated ...

Identify inefficiencies, optimization opportunities, and AI use cases that improve operational ... without direct authority. Strong analytical and problem-solving abilities with a demonstrated ...

Business Process Analyst

Houston, TX

$58K - $78K/yr

Is a great listener - both to direct and indirect feedback from the Team * Is an excellent ... Previous experience in business process analysis or process improvement (Lean Six Sigma or similar ...

Is a great listener - both to direct and indirect feedback from the Team * Is an excellent ... Document business processes - process mapping, business rules, training materials, and other ...

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Director Business Process Optimization information

What does a director of business process optimization do?

A Director of Business Process Optimization leads efforts to analyze, improve, and streamline an organization's business processes. They identify inefficiencies, develop strategies to enhance productivity, and implement best practices across departments. This role often involves collaborating with cross-functional teams, overseeing change management initiatives, and using data-driven approaches to ensure processes align with the organization’s goals. Ultimately, their work helps businesses operate more efficiently and effectively.

What are the key skills and qualifications needed to thrive as a director of business process optimization?

To thrive as a Director of Business Process Optimization, you need expertise in process improvement methodologies (like Lean or Six Sigma), strong analytical abilities, and a background in business management or related fields. Familiarity with process mapping tools, data analytics platforms, and certifications such as Six Sigma Black Belt or PMP are typically required. Exceptional leadership, strategic thinking, and communication skills help drive cross-functional initiatives and foster stakeholder buy-in. These skills are crucial for identifying inefficiencies, implementing sustainable changes, and delivering measurable business value.

How does a director of business process optimization typically collaborate with other departments to drive organizational efficiency?

A Director of Business Process Optimization works closely with cross-functional teams, including operations, IT, finance, and human resources, to identify inefficiencies and implement process improvements. This role often involves leading workshops, facilitating stakeholder meetings, and coordinating with department heads to gather input, align goals, and ensure buy-in for process changes. Effective collaboration is essential, as the Director must balance diverse perspectives and manage change to achieve measurable results. Regular communication and transparent reporting help maintain momentum and foster a culture of continuous improvement across the organization.

What is the difference between Director Business Process Optimization vs Business Analyst?

AspectDirector Business Process OptimizationBusiness Analyst
CredentialsBachelor's/Master's in Business, Management, or related fields; certifications like Six Sigma or LeanBachelor's in Business, Finance, or related fields; certifications like CBAP or PMI-PBA
Work EnvironmentStrategic leadership, cross-departmental collaboration, executive meetingsData analysis, process documentation, stakeholder interviews
Employer & Industry UsageUsed in large corporations, consulting firms, manufacturing, and tech industriesCommon in finance, healthcare, IT, and consulting sectors

The Director Business Process Optimization focuses on strategic process improvements at an organizational level, leading teams and implementing large-scale initiatives. In contrast, a Business Analyst primarily analyzes existing processes, gathers requirements, and supports project execution. Both roles require analytical skills and industry knowledge but differ in scope, responsibilities, and seniority.

What cities in Texas are hiring for Director Business Process Optimization jobs?

Cities in Texas with the most Director Business Process Optimization job openings:

Associate, Process Optimization

Dallas, TX • Remote


Oscar Health
Insurance Services • 1 - 5K employees

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

260th of 311 rated insurance

Respectful managers

Uninterrupted breaks


$87K - $114K/yr

Full-time

PTO

Posted 4 days ago


Job description

Hi, we're Oscar. We're hiring an Associate, Process Optimization to join our Eligibility and Billing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Associate, Process Optimization is responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes. The position leads the design, optimization, and implementation of processes and improvements to operations in support of achieving organizational goals. This requires collecting and documenting business requirements, building and managing project plans, documenting key project decisions, managing project governance, applying frameworks, analyzing data, and developing and communicating risk mitigation strategies across disparate initiatives and stakeholders at the same time.

You will report into Senior Manager, Process Improvement.

Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is:  $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion. 
  • Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
  • Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives 
  • Mentors team members and promotes colleagues' growth and professional development
  • Compliance with all applicable laws and regulations 
  • Other duties as assigned 

Requirements:

  • A bachelor's degree or 3+ years commensurate experience
  • 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting
  • 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
  • 2+ years of experience with end to end project management 
  • 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
  • 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints

Bonus points:

  • Bachelor's degree in Engineering, Business Administration, or other related field
  • Lean Six Sigma Green Belt certification or higher
  • Working knowledge of Enrollment and Billing


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