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Director Business Process Optimization Jobs (NOW HIRING)

Responsible for the business operations of the Program and Study Management (P&SM) function ... Identifies process optimization opportunities to enhance team working efficiency and improve the ...

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Director Business Process Optimization information

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How much do director business process optimization jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for director business process optimization in the United States is $31.44, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $33.65 per hour, depending on experience, location, and employer.

What is the difference between Director Business Process Optimization vs Business Analyst?

AspectDirector Business Process OptimizationBusiness Analyst
CredentialsBachelor's/Master's in Business, Management, or related fields; certifications like Six Sigma or LeanBachelor's in Business, Finance, or related fields; certifications like CBAP or PMI-PBA
Work EnvironmentStrategic leadership, cross-departmental collaboration, executive meetingsData analysis, process documentation, stakeholder interviews
Employer & Industry UsageUsed in large corporations, consulting firms, manufacturing, and tech industriesCommon in finance, healthcare, IT, and consulting sectors

The Director Business Process Optimization focuses on strategic process improvements at an organizational level, leading teams and implementing large-scale initiatives. In contrast, a Business Analyst primarily analyzes existing processes, gathers requirements, and supports project execution. Both roles require analytical skills and industry knowledge but differ in scope, responsibilities, and seniority.

What does a Director of Business Process Optimization do?

A Director of Business Process Optimization leads efforts to analyze, improve, and streamline an organization's business processes. They identify inefficiencies, develop strategies to enhance productivity, and implement best practices across departments. This role often involves collaborating with cross-functional teams, overseeing change management initiatives, and using data-driven approaches to ensure processes align with the organization’s goals. Ultimately, their work helps businesses operate more efficiently and effectively.

How does a Director of Business Process Optimization typically collaborate with other departments to drive organizational efficiency?

A Director of Business Process Optimization works closely with cross-functional teams, including operations, IT, finance, and human resources, to identify inefficiencies and implement process improvements. This role often involves leading workshops, facilitating stakeholder meetings, and coordinating with department heads to gather input, align goals, and ensure buy-in for process changes. Effective collaboration is essential, as the Director must balance diverse perspectives and manage change to achieve measurable results. Regular communication and transparent reporting help maintain momentum and foster a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as a Director of Business Process Optimization, and why are they important?

To thrive as a Director of Business Process Optimization, you need expertise in process improvement methodologies (like Lean or Six Sigma), strong analytical abilities, and a background in business management or related fields. Familiarity with process mapping tools, data analytics platforms, and certifications such as Six Sigma Black Belt or PMP are typically required. Exceptional leadership, strategic thinking, and communication skills help drive cross-functional initiatives and foster stakeholder buy-in. These skills are crucial for identifying inefficiencies, implementing sustainable changes, and delivering measurable business value.
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Director, Process Optimization

Director, Process Optimization

Berkley

Jacksonville, FL

Other

Posted 13 days ago


Job description

Company Details

"Our Company provides a state of predictability which allows brokers and agents to act with confidence."Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.Along the way, we've been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion.Today the Berkley brand comprises more than 60+ businesses worldwide and is divided into two segments: Insurance and Reinsurance and Monoline Excess. Led by our Executive Chairman, founder and largest shareholder, William. R. Berkley and our President and Chief Executive Officer, W. Robert Berkley, Jr., W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth.

The Company is an equal employment opportunity employer.

Responsibilities

The Director, Process Optimization is responsible for assessing, analyzing, designing, and facilitating the stand-up of an enterprise service center and affiliated projects, working closely with business stakeholders to translate strategy into target operating models, financial models, and an actionable roadmap of change.

Invest significant time in maturing processes of solution delivery, reporting, and business relationship management to enable repeatable success and drive adoption and implementation of global standards and processes. Perform strategic business analyses and act as a liaison between the leadership team and key stakeholders. Manage tasks and responsibilities associated with planning, directing, coordinating, and supporting specific high-impact projects and initiatives that support the overall strategic plan of the business from initiation through delivery. Support critical relationships with internal and external business partners. Apply expert knowledge of core technology and/or functional areas to coordinate program design and launch within schedule, scope, budget, and quality constraints. Construct business cases and cost/benefit analyses for larger enterprise initiatives. Report statuses and manage communications and escalations related to all Process Optimization-led initiatives. Facilitate senior management meetings and committees, including managing agendas and the collection, compilation, and distribution of management materials as needed. Provide leadership, direction, and assistance in direct support of the team lead and other executive team members, as needed. Partner with various players and stakeholders across WRBC to develop recommendations and advise WRBC management on high-priority, high-impact decisions.

Qualifications

Qualifications:

7-10 years of strategy and operations consulting or other relevant industry experience. 5 years of experience leading projects that include both analytical and technical components combined with change management and communications management in highly complex and matrix environments. Experience working with and managing organizational change and/or Target Operating Model transformational projects in a large enterprise environment. Expertise in process optimization fundamentals and in creating and maintaining detailed project plans and schedules in a Lean Six Sigma or Agile/Waterfall environment. Strong leadership capabilities with the ability to influence staff and management of internal and external IT partners. Able to travel 25-75%. Lean Six Sigma qualification preferred. PMP Certification preferred.

Education Requirement

Bachelor's degree or higher in Business, IT, or related field.

Additional Company DetailsWe do not accept unsolicited resumes from third party recruiting agencies or firms.Additional RequirementsLocation and Travel: Primary location Jacksonville, FL. Travel: 25-75%.Sponsorship DetailsSponsorship not Offered for this RoleEmployment Type: OTHER