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Direct Care Manager Jobs in Rochester, NY (NOW HIRING)

pcscco

Care Coordinator

Rochester, NY · Hybrid

$19 - $25.75/hr

Social workers, care managers, and case managers are encouraged to apply! Position Responsibilities ... Direct Support Professional, Teacher, Paraprofessional, Counselor, Social Worker, Care Coordinator ...

Person-Centered-Services

Care Coordinator

Rochester, NY · On-site

$19 - $25.50/hr

Social workers, care managers, and case managers are encouraged to apply! Position Responsibilities ... Direct Support Professional, Teacher, Paraprofessional, Counselor, Social Worker, Care Coordinator ...

New

pcscco

Care Coordinator

Rochester, NY · Hybrid

$19 - $25.75/hr

Social workers, care managers, and case managers are encouraged to apply! Position Responsibilities ... Direct Support Professional, Teacher, Paraprofessional, Counselor, Social Worker, Care Coordinator ...

The ALS Association

Manager, Care Services

Rochester, NY · On-site

$62K/yr

Work with the Managing Director Care Services/Care Services Director, and care services staff, to manage relationships with each multidisciplinary clinic and maintain strong communication with clinic ...

Elderwood

LPN - Resident Care Supervisor

Rochester, NY · On-site

$29/hr

Receive and store lost/found articles and notify the Director of Nursing and/or Case Manager * Ensure that residents are treated with respect and kindness at all times Qualifications Resident Care ...

Elderwood

LPN - Resident Care Supervisor

Fairport, NY · On-site

$27 - $35.54/hr

Receive and store lost/found articles and notify the Director of Nursing and/or Case Manager * Ensure that residents are treated with respect and kindness at all times Qualifications Resident Care ...

Person Centered Services

Care Coordinator

Rochester, NY · On-site

$24/hr

Social workers, care managers, and case managers are encouraged to apply! Position Responsibilities ... Direct Support Professional, Teacher, Paraprofessional, Counselor, Social Worker, Care Coordinator ...

Person Centered Services

Care Coordinator

Rochester, NY · On-site

$19 - $25.75/hr

Social workers, care managers, and case managers are encouraged to apply! Position Responsibilities ... Direct Support Professional, Teacher, Paraprofessional, Counselor, Social Worker, Care Coordinator ...

Mary Cariola Center

RESIDENCE MANAGER

Rochester, NY · On-site

$62K - $75K/yr

Ensure direct care staff is provided with required/relevant orientations, in-services and resident ... All other duties as assigned by manager Minimum Qualifications * Minimum of 3 years working with ...

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Direct Care Manager information

See Rochester, NY salary details

$25.7K

$55.6K

$99.2K

How much do direct care manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for direct care manager in Rochester, NY is $55,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $63,100.00 per year, depending on experience, location, and employer.

What is a direct care manager?

Direct Care Managers are professionals responsible for overseeing the delivery of care and support services in settings such as group homes, assisted living facilities, or community-based programs. They supervise direct care staff, coordinate care plans, ensure compliance with regulations, and maintain a high standard of service for clients or residents. Their duties often include hiring and training staff, managing schedules, monitoring quality of care, and serving as a liaison between families, staff, and healthcare professionals.

What are the key skills and qualifications needed to thrive as a direct care manager?

To thrive as a Direct Care Manager, you need a background in healthcare or social services, leadership experience, and a relevant degree such as in nursing, social work, or health administration. Familiarity with care management software, electronic health records (EHRs), and regulatory compliance certifications like CPR or First Aid are typically required. Strong interpersonal communication, problem-solving, and organizational skills are crucial for managing staff and ensuring high-quality client care. These skills and qualifications are essential for ensuring smooth operations, regulatory compliance, and positive outcomes for both clients and care teams.

What are some common challenges a direct care manager faces when overseeing a team, and how can these be addressed?

Direct Care Managers often encounter challenges such as balancing administrative duties with hands-on support, managing staff turnover, and ensuring consistent quality of care. Navigating these issues requires strong communication skills, effective delegation, and regular staff training. Building a supportive team environment and maintaining open lines of communication with both staff and clients can help address these challenges and promote a positive care setting.

What is the difference between Direct Care Manager vs Direct Support Professional?

AspectDirect Care ManagerDirect Support Professional
CredentialsHigh school diploma or equivalent; some roles may require certifications in CPR, first aid, or behavioral managementHigh school diploma or equivalent; certifications like CPR and first aid are common
Work EnvironmentSupervisory role overseeing direct support staff in healthcare or community settingsProviding direct care to individuals with disabilities or chronic conditions in homes or community settings
Employer & IndustryHealthcare facilities, community agencies, residential programsResidential homes, community agencies, support organizations

The main difference is that a Direct Care Manager supervises and coordinates care staff, while a Direct Support Professional provides direct assistance to clients. The roles often overlap in settings and required certifications, but the manager focuses on oversight and program management, whereas the support professional delivers hands-on care.

What are the most commonly searched types of Direct Care jobs in Rochester, NY?

The most popular types of Direct Care jobs in Rochester, NY are:

What are popular job titles related to Direct Care Manager jobs in Rochester, NY?

For Direct Care Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Direct Care Manager jobs in Rochester, NY look for?

The top searched job categories for Direct Care Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Direct Care Manager jobs?

Cities near Rochester, NY with the most Direct Care Manager job openings:

Direct Care Manager jobs near you
Infographic showing various Direct Care Manager job openings in Rochester, NY as of September 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,606 per year, or $26.7 per hour.

Care Coordinator

Rochester, NY • Hybrid

pcscco
See more jobs at pcsccoexternal

$19 - $25.75/hr

Full-time

Re-posted 18 days ago

Job description

Care Coordinator: HYBRID

Person Centered Services Care Coordination Organization is looking for passionate Care Coordinators to work within a health home model serving people with intellectual and development disabilities. The Care Coordinator has an overall responsibility for coordinating and advocating for all aspects of the individual’s care including, but not limited to, health and behavioral healthcare, community supports, and other services required to meet the needs of the individual. Care Coordinators use a person-centered, holistic approach, where each person being served has their health care and other service providers collaborate to ensure their wants and needs are met. We’re in the business of helping people and always using a strengths-based approach.

Social workers, care managers, and case managers are encouraged to apply!

Position Responsibilities:

  • Develops a comprehensive, person-centered Life Plan with the individual and their circle of support, as well as their entire service provider team.
  • Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company’s commitment to diversity, equity, and inclusion.
  • Effectively manage a tiered caseload, while tailoring services to individual needs.
  • Completes enrollment and eligibility documentation.
  • Meets with individuals in their homes, physician/provider offices, and other public places in order to conduct assessments and provide services.
  • Work independently from home, as well as reporting to the office at least once per week but may require more depending on business needs. 

Requirements:

  • Bachelor's degree with 2 years of relevant experience OR a Licensed Registered Nurse with 2 years relevant experience OR Master's degree with 1 year of relevant experience
    • Relevant experience consists of providing direct care or support, coordination, and/or advocacy for any person(s) on a regular basis. Examples: Direct Support Professional, Teacher, Paraprofessional, Counselor, Social Worker, Care Coordinator, etc.
    • Minimum of a Bachelors degree, or a Licensed RN, is required by OPWDD in NYS
  • Valid driver's license 

Additional Details

  • Full time
  • Monday - Friday
  • 8 Hour Shift
  • No nights
  • Hybrid 

Click Here for the Full Job Description

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