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Direct Bill Processor Jobs (NOW HIRING)

First Chicago Insurance

Direct Bill Assistant

Chicago, IL · On-site

$16 - $20/hr

The Direct Bill Assistant will provide excellent customer service to collect payments and respond ... Process payments received by mail, phone, walk-ins and online into billing systems * Process agent ...

OneDigital

Direct Bill Specialist - Remote

$60K - $65K/yr

The Direct Bill Specialist is responsible for executing and optimizing accounting processes to ensure the smooth and accurate flow of financial operations. This role is also responsible for ...

OneDigital

Direct Bill Specialist - Remote

$60K - $65K/yr

The Direct Bill Specialist is responsible for executing and optimizing accounting processes to ensure the smooth and accurate flow of financial operations. This role is also responsible for ...

Franklin Street

Staff Accountant

Tampa, FL · On-site

$52K - $68K/yr

Owns end-to-end Direct Bill processing: receipt of carrier and broker commission, entry, and exception review. * Follows up on direct bill commissions expected but not yet received from carriers ...

Chubb

Small Commercial Direct Bill

O Fallon, MO · On-site

$15 - $18.75/hr

Phone servicing of billing inquiries, taking payments, client concerns, portal navigation ... Know & comply with corporate policies, regulatory standards (SOX), business processes (PCI) and ...

Chubb

Small Commercial Direct Bill

O Fallon, MO · On-site

$15 - $18.75/hr

Phone servicing of billing inquiries, taking payments, client concerns, portal navigation ... Know & comply with corporate policies, regulatory standards (SOX), business processes (PCI) and ...

Franklin Street

Staff Accountant

Tampa, FL

$52K - $68K/yr

Owns end-to-end Direct Bill processing: receipt of carrier and broker commission, entry, and exception review. * Follows up on direct bill commissions expected but not yet received from carriers ...

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Direct Bill Processor information

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How much do direct bill processor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for direct bill processor in the United States is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What is a direct bill processor?

Direct Bill Processors are administrative professionals responsible for managing and processing direct billing transactions, typically within insurance companies or financial institutions. Their main duties include verifying policyholder information, generating invoices, applying payments, reconciling accounts, and resolving discrepancies related to direct bill accounts. They play a crucial role in ensuring accurate and timely billing, which helps maintain positive client relationships and smooth financial operations. Direct Bill Processors must have strong attention to detail, organizational skills, and familiarity with billing software and procedures.

What are the key skills and qualifications needed to thrive as a direct bill processor, and why are they important?

To thrive as a Direct Bill Processor, you need strong attention to detail, proficiency in billing procedures, and a solid understanding of accounting principles, often requiring a high school diploma or equivalent. Familiarity with billing software, spreadsheets, and insurance or financial management systems is typically expected. Effective communication, organizational skills, and problem-solving abilities help you excel in managing client accounts and resolving discrepancies. These competencies ensure accurate billing, timely payments, and smooth financial operations within the organization.

What are some common challenges faced by direct bill processors, and how can they be addressed?

Direct Bill Processors often encounter challenges such as managing high volumes of transactions while ensuring accuracy and timeliness. Discrepancies between billing statements and payments can require careful investigation and communication with clients or insurance carriers. Staying organized, maintaining attention to detail, and utilizing workflow management tools can help overcome these challenges. Collaboration with accounting teams and clear documentation are also key to resolving issues efficiently and maintaining smooth operations.

What is the difference between Direct Bill Processor vs Insurance Claims Processor?

AspectDirect Bill ProcessorInsurance Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or billing certificationsHigh school diploma or equivalent; certifications like CPC or CCA are common
Work EnvironmentOffice setting, handling billing for healthcare providersOffice setting, reviewing and processing insurance claims
Employer & IndustryHealthcare providers, billing companiesInsurance companies, healthcare organizations
Search & Comparison IntentOften compared for billing roles in healthcareRelated to claims processing and insurance reimbursement

Both roles involve healthcare billing, but a Direct Bill Processor primarily manages billing directly with patients or providers, while an Insurance Claims Processor handles insurance claim submissions and reimbursements. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for Direct Bill Processor jobs?

Cities with the most Direct Bill Processor job openings:

What states have the most Direct Bill Processor jobs?

States with the most job openings for Direct Bill Processor jobs include:

What are popular job titles related to Direct Bill Processor jobs?

For Direct Bill Processor jobs, the most frequently searched job titles are:

Direct Bill Assistant

Chicago, IL • On-site

First Chicago Insurance Company (FCIC)
Insurance Services • 51 - 200 employees
Learn more about First Chicago Insurance Company (FCIC)external

$16 - $20/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago

First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Direct Bill Assistant for our busy call center located just a mile south of Midway Airport! The Direct Bill Assistant will provide excellent customer service to collect payments and respond to billing inquiries from external and internal customers. This is an excellent opportunity for a Customer Service Professional who is looking to grow in their profession.
DUTIES & RESPONSIBILITIES:
  • Handle high volume of inbound calls from insureds regarding billing.
  • Take payment and billing questions by phone
  • Work with the underwriting department to resolve billing matters
  • Process payments received by mail, phone, walk-ins and online into billing systems
  • Process agent sweeps and policy EFT payments on a daily basis
  • Process premium returns via ACH to agents as needed
  • Close and reconcile all payment batches on a daily basis
  • Process premium refunds by reviewing all daily system reports
  • Collection and follow up on NSF premium payments-Insured Drafts and Credit Card
  • Print and process all checks issued
  • Loss and Premium refunds
  • Report all checks issued and voided to the bank for positive pay
  • Match and attach claim checks to files verifying approval of payment
  • Post cash disbursement journals
  • Process stop payment requests
  • Daily filing of journal entries, paid bills, other documents
  • Assist with other accounting projects as needed.

QUALIFICATIONS REQUIRED:
  • Pleasant phone demeanor is a must!
  • Detail oriented and proficient in data entry required
  • Strong ability to multitask
  • Strong Communication skills
  • Proficiency with Excel and Word

PREFERRED:
  • High School education minimum with some accounting experience preferred
  • Associate's degree in business or accounting a plus
  • Bilingual- English/Spanish, a plus

First Chicago Insurance Company provides a competitive benefits package to all full-time employees. Following are some of the perks First Chicago employees receive:
  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement Training Programs
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $16/hr.-$20/hr.*
*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.

What First Chicago Insurance employees say

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