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Dialer Manager Jobs (NOW HIRING)

AceStack LLC

LiveVox NICE Contact Developer

Plano, TX · On-site

... Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration • Good knowledge on AWS; Kafka and hands-on on AWS ...

AceStack LLC

LiveVox NICE Contact Developer

Murphy, TX · On-site

... Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK) ; Snowflake integration. • Good knowledge on AWS ; Kafka and hands-on on AWS ...

DCM Services LLC

Call Center Dialing Administrator

$58K - $72K/yr

Strong attention to detail and ability to manage multiple live campaigns and support tickets simultaneously. * Comfortable being the go-to person for real-time dialer troubleshooting and ...

Prosper

Architect Core Infrastructure & Manage Vendors: Oversee software platforms (Zendesk, LiveVox, NICE CXone), systems architecture, routing logic, dialer strategy, and IVR workflows. Direct vendor ...

TT MARKETING LLC

Technical Operations Assistant

Bend, OR · On-site

$65K - $75K/yr

Administer and configure operational systems -- dialer campaigns, SMS setup, call routing, user management, and integrations in JustCall and adjacent platforms * Test processes end to end -- when a ...

WeProcess INC

Be Seen First

Immediate Opening: Remote Inside Sales - Outbound Calling

Columbus, OH · Remote

$60K - $75K/yr

Basic computer skills and ability to learn CRM and dialer software * Reliable high-speed internet connection * Quiet and professional remote workspace What We Offer: * 100% remote position * Full ...

Upgrade

Senior Collections Strategy Analyst

OR · On-site +1

$100K - $120K/yr

You will build the reporting infrastructure, testing frameworks, and cross-functional partnerships needed to manage third-party agencies, dialer strategy, digital communications, debt settlement ...

TT MARKETING LLC

Technical Operations Assistant

Bend, OR · On-site

$65K - $75K/yr

Administer and configure operational systems -- dialer campaigns, SMS setup, call routing, user management, and integrations in JustCall and adjacent platforms * Test processes end to end -- when a ...

The Talent Genius

Inside Sales - Appointment Setter

$104K - $127K/yr

... dialer. • Strong money motivation. • Excellent communication and follow-up skills. • Works well in a self-directed manner from home. • Detailed enough to document call activity in CRM.

LHH US

Call Center Systems Manager

Austin, TX · On-site

$100K - $120K/yr

Configure and maintain IVRs, call routing, queues, dialer campaigns, SMS, chat channels, and ... Manage user access, permissions, and platform configurations * Develop reporting and dashboards to ...

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Dialer Manager information

See salary details

$20K

$71.8K

$113.5K

How much do dialer manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for dialer manager in the United States is $71,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $95,500.00 per year, depending on experience, location, and employer.

What is a dialer manager?

Dialer Managers are professionals responsible for overseeing the operation and performance of automated dialing systems within call centers or telemarketing environments. They configure dialer settings, manage calling campaigns, monitor agent productivity, and ensure compliance with regulations. Their role is crucial in optimizing outbound calling efficiency, maintaining data integrity, and achieving organizational goals. Dialer Managers also analyze reporting metrics to improve strategies and troubleshoot technical issues as needed.

What skills and qualifications are needed to thrive as a dialer manager?

To thrive as a Dialer Manager, you need a strong understanding of call center operations, analytics, and workforce management, typically supported by experience in contact center environments. Proficiency with dialer systems such as Noble, Five9, or Aspect, as well as knowledge of CRM platforms and call routing technology, is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help you optimize campaigns and lead teams successfully. These skills and qualities are crucial for maximizing productivity, ensuring compliance, and achieving operational targets in dynamic call center settings.

How does a dialer manager collaborate with sales and IT teams to optimize outbound calling campaigns?

A Dialer Manager works closely with the sales team to understand campaign objectives, lead segmentation, and performance feedback. Simultaneously, they partner with IT to ensure the dialer systems are configured correctly, troubleshoot technical issues, and implement new technologies or integrations. Effective collaboration involves regular meetings to align strategies, data sharing to monitor results, and agile responses to campaign performance, ensuring the dialing platform supports the business goals efficiently.

What is the difference between Dialer Manager vs Call Center Supervisor?

AspectDialer ManagerCall Center Supervisor
CredentialsExperience with dialer systems, CRM software, and call technologyCustomer service, communication skills, and team leadership
Work EnvironmentCall centers using automated dialer systemsCall centers overseeing customer service teams
Industry UsageTelemarketing, sales, collectionsCustomer support, service, sales
Primary FocusOptimizing call campaigns and dialer performanceManaging team performance and customer interactions

The Dialer Manager primarily focuses on managing automated dialer systems to improve call efficiency, while the Call Center Supervisor oversees customer service teams and ensures quality interactions. Both roles are essential in call center operations but differ in technical focus and team management scope.

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Dialer Manager jobs near you
Infographic showing various Dialer Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $71,752 per year, or $34.5 per hour.

LiveVox NICE Contact Developer

Plano, TX • On-site

AceStack LLC
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AceStack LLCexternal

Other

Re-posted 19 days ago

Job description

Livevox NICE Contact Developer

Location – Plano, TX FTE Only

• 6-8 year exp. in Livevox/NICE In Contact development

• Call center experience in NICE InContact with hands-on in Studio Scripting (Omni channel scripting)

• Strong knowledge on Nice Personal Contact Dialer

• Strong knowledge on NICE IEX

• Strong knowledge on Nice Quality Management

• LiveVox dialer /Smart Reach hands-on with scripting

• Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration

• Good knowledge on AWS; Kafka and hands-on on AWS services such as EKS, EC2, Lambda and Kafka configuration knowledge

• Should have knowledge on Salesforce call center components (SSO configuration/SailPoint profiling/Omnichannel/call center setup/SF managed packages/Softphone integration with NICE; LiveVox switches)

• Understanding of the Studio Scripting

• Experience working with Kafka

• Experience Nice Personal Contact Dialer

• Experience in NICE IEX

• Knowledge in CI/CD tools and DevOps pipeline

• Must come to office 3-4 days and be in office for client interview

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About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

NJ, US

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