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Dialer Manager Jobs in Minnesota (NOW HIRING)

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Dialer Manager information

See Minnesota salary details

$19.4K

$69.7K

$110.3K

How much do dialer manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for dialer manager in Minnesota is $69,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,864.00 and $92,789.00 per year, depending on experience, location, and employer.

What is a dialer manager?

Dialer Managers are professionals responsible for overseeing the operation and performance of automated dialing systems within call centers or telemarketing environments. They configure dialer settings, manage calling campaigns, monitor agent productivity, and ensure compliance with regulations. Their role is crucial in optimizing outbound calling efficiency, maintaining data integrity, and achieving organizational goals. Dialer Managers also analyze reporting metrics to improve strategies and troubleshoot technical issues as needed.

What skills and qualifications are needed to thrive as a dialer manager?

To thrive as a Dialer Manager, you need a strong understanding of call center operations, analytics, and workforce management, typically supported by experience in contact center environments. Proficiency with dialer systems such as Noble, Five9, or Aspect, as well as knowledge of CRM platforms and call routing technology, is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help you optimize campaigns and lead teams successfully. These skills and qualities are crucial for maximizing productivity, ensuring compliance, and achieving operational targets in dynamic call center settings.

How does a dialer manager collaborate with sales and IT teams to optimize outbound calling campaigns?

A Dialer Manager works closely with the sales team to understand campaign objectives, lead segmentation, and performance feedback. Simultaneously, they partner with IT to ensure the dialer systems are configured correctly, troubleshoot technical issues, and implement new technologies or integrations. Effective collaboration involves regular meetings to align strategies, data sharing to monitor results, and agile responses to campaign performance, ensuring the dialing platform supports the business goals efficiently.

What is the difference between Dialer Manager vs Call Center Supervisor?

AspectDialer ManagerCall Center Supervisor
CredentialsExperience with dialer systems, CRM software, and call technologyCustomer service, communication skills, and team leadership
Work EnvironmentCall centers using automated dialer systemsCall centers overseeing customer service teams
Industry UsageTelemarketing, sales, collectionsCustomer support, service, sales
Primary FocusOptimizing call campaigns and dialer performanceManaging team performance and customer interactions

The Dialer Manager primarily focuses on managing automated dialer systems to improve call efficiency, while the Call Center Supervisor oversees customer service teams and ensures quality interactions. Both roles are essential in call center operations but differ in technical focus and team management scope.

What are popular job titles related to Dialer Manager jobs in Minnesota?

For Dialer Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Dialer Manager jobs in Minnesota look for?

The top searched job categories for Dialer Manager jobs in Minnesota are:

Dialer Manager jobs near you
Infographic showing various Dialer Manager job openings in Minnesota as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $69,716 per year, or $33.5 per hour.

Data Analyst for Genesys Telephony System

Syntricate Technologies

Minneapolis, MN • On-site

Full-time

Re-posted 28 days ago

Job description

Job Summary:
Syntricate Technologies is seeking a Data Analyst for their Genesys Telephony System. The role involves supporting and developing the migration of the existing Genesys i3 Dialer to the Genesys CX Cloud Platform, along with providing ongoing support during and after the migration process.
Responsibilities:
• Genesys Cloud design and Administrator, Knowledge of Genesys Architect, IVR.
• Experience with Dialer and Integrations, Text to Speech and ASR. Most have broad Genesys Cloud knowledge.
Qualifications:
Required:
• Genesys Cloud design and Administrator
• Knowledge of Genesys Architect
• IVR experience
• Experience with Dialer and Integrations
• Text to Speech and ASR experience
• Broad Genesys Cloud knowledge
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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