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Remote Bilingual Customer Service Representative Jobs in Minnesota

Liveops

Remote Spanish Bilingual Customer Service

Mankato, MN · Remote

$15.25 - $19.25/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

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Remote Bilingual Customer Service Representative information

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$24

How much do remote bilingual customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote bilingual customer service representative in Minnesota is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.37 per hour, depending on experience, location, and employer.

What is a remote bilingual customer service representative?

A Remote Bilingual Customer Service Representative provides customer support in two or more languages while working from home. They assist customers via phone, email, or chat, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction. This role requires strong communication skills, fluency in the required languages, and proficiency with digital tools. It often involves problem-solving, active listening, and navigating company systems to provide efficient support.

What are the key skills and qualifications needed to thrive as a remote bilingual customer service representative?

To thrive as a Remote Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication abilities, and experience in customer service. Familiarity with CRM platforms, live chat or call center software, and proficiency with standard office applications are typically required. Outstanding active listening, patience, and conflict resolution skills set top performers apart in this role. These qualities are crucial for providing exceptional customer experiences and efficiently addressing diverse customer needs across various channels.

What are typical challenges faced by remote bilingual customer service representatives, and how can they be managed successfully?

Remote Bilingual Customer Service Representatives often handle high volumes of inquiries from customers with diverse backgrounds and complex issues, which can be both rewarding and demanding. Working virtually may present challenges such as communication barriers, time zone differences, and the need to self-manage time and tasks. Success in this role comes from leveraging effective communication skills, utilizing company-provided training and resources, and staying proactive in reaching out for support when needed. Most companies also foster online team collaboration and regular check-ins to help representatives stay connected and share best practices.

What are popular job titles related to Remote Bilingual Customer Service Representative jobs in Minnesota?

For Remote Bilingual Customer Service Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Bilingual Customer Service Representative jobs in Minnesota look for?

The top searched job categories for Remote Bilingual Customer Service Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Bilingual Customer Service Representative jobs?

Cities in Minnesota with the most Remote Bilingual Customer Service Representative job openings:

Remote Bilingual Customer Service Representative jobs near you
Infographic showing various Remote Bilingual Customer Service Representative job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,538 per year, or $17.1 per hour.

AGWS Customer Service Representative - Remote

The Reynolds and Reynolds Company

Minneapolis, MN • On-site, Remote

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Reynolds and Reynolds rating

8.4

Company rating: 8.4 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

89th of 247 rated software companies

Job description

Position Description
*This is a 100% remote position working Monday-Friday 9:45am-6:15pm CST*
American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for a Customer Service Representative - Automotive to join our growing team. As a Customer Service Representative you will be responsible for taking inbound calls from AGWS Customers to assist with questions related to maintenance claims. You will assist customers by walking them through and helping them understand their contract in relation to their maintenance claim requests. Responsibilities will include, but are not limited to:
- Reviewing automotive contracts and evaluating maintenance claims
- Obtaining any needed documentation from the customer to assist with processing maintenance claims
- Assisting customers with general questions related to their contracts, and going over provisions on contracts
- Using the AGWS system to log notes and input documentation
#LI-Remote
Requirements
Bilingual in English/Spanish preferred; Technical certification or degree preferred; Strong customer service and phone skills; Previous automotive experience in service or automotive related customer service is a plus; Must be able to type a minimum of 40 WPM; Strong multitasking skills; ASE certifications a plus; Must have reliable internet with at least a download speed of 50mbps
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Professional development and training
- Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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