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Dialer Manager Jobs in Arizona (NOW HIRING)

Fabergent

Avaya Dialer Administrator

Phoenix, AZ · On-site

Experience with dialer technology and lead campaign management for an outbound contact center Requires an understanding of communications technology, both hardware and software, and its application ...

Closers.io

Be Seen First

Sales Consultant

Scottsdale, AZ · On-site

$180K - $250K/yr

Making high-volume outbound dials daily using an auto dialer. * Manage your pipeline using company CRM (Hubspot) and end-of-day reporting/ KPI tracking. * Daily role-play sessions and consistent ...

PenFed Credit Union

CRM/CX Analyst

Phoenix, AZ

Knowledge of TCPA and various state regulations and it's impacts to the Dialer operations, Lead management, and callable hours. * Manages internal and external service provider outages, support ...

CornerStone Staffing

Collections Specialist

Tempe, AZ · On-site

$19/hr

Dialer systems * Skip tracing tools * CRM or account management software * Microsoft Office Suite PREFERRED SKILLS * Bilingual Spanish speakers strongly encouraged to apply * Proven drive to exceed ...

CornerStone Staffing

Collections Specialist

Tempe, AZ · On-site

$19/hr

Dialer systems * Skip tracing tools * CRM or account management software * Microsoft Office Suite PREFERRED SKILLS * Bilingual Spanish speakers strongly encouraged to apply!!! * Competitive, goal ...

ClifyX

CCaaS-Five9-GCP-Senior Engineer

Phoenix, AZ · On-site

$54.75 - $70.75/hr

... dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and compliant contact center operations. • Lead integrations and migrations leveraging Five9 APIs and telephony ...

Newrez

Collector (On-site)

Tempe, AZ

$16.25 - $21.75/hr

Manual dialing specifically calling Active cells that do not reach the dialer as well as additional ... Performs related duties as assigned by management. * De-escalating calls and logging complaints

Newrez LLC

Collector (On-site)

Tempe, AZ · On-site

$16.25 - $21.75/hr

Manual dialing specifically calling Active cells that do not reach the dialer as well as additional ... Performs related duties as assigned by management. *These essential functions are fundamental to ...

Prophecy Technologies

Senior Five9 GCP Engineer

Phoenix, AZ · On-site

$54.75 - $70.75/hr

Architect, implement, and optimize Five9 CCaaS solutions, including ACD, skills-based routing, dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and compliant ...

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All JobsDialer JobsDialer Manager JobsDialer Manager Jobs in Arizona

Dialer Manager information

See Arizona salary details

$19.4K

$69.7K

$110.2K

How much do dialer manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dialer manager in Arizona is $69,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,835.00 and $92,718.00 per year, depending on experience, location, and employer.

What is a dialer manager?

Dialer Managers are professionals responsible for overseeing the operation and performance of automated dialing systems within call centers or telemarketing environments. They configure dialer settings, manage calling campaigns, monitor agent productivity, and ensure compliance with regulations. Their role is crucial in optimizing outbound calling efficiency, maintaining data integrity, and achieving organizational goals. Dialer Managers also analyze reporting metrics to improve strategies and troubleshoot technical issues as needed.

What skills and qualifications are needed to thrive as a dialer manager?

To thrive as a Dialer Manager, you need a strong understanding of call center operations, analytics, and workforce management, typically supported by experience in contact center environments. Proficiency with dialer systems such as Noble, Five9, or Aspect, as well as knowledge of CRM platforms and call routing technology, is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help you optimize campaigns and lead teams successfully. These skills and qualities are crucial for maximizing productivity, ensuring compliance, and achieving operational targets in dynamic call center settings.

How does a dialer manager collaborate with sales and IT teams to optimize outbound calling campaigns?

A Dialer Manager works closely with the sales team to understand campaign objectives, lead segmentation, and performance feedback. Simultaneously, they partner with IT to ensure the dialer systems are configured correctly, troubleshoot technical issues, and implement new technologies or integrations. Effective collaboration involves regular meetings to align strategies, data sharing to monitor results, and agile responses to campaign performance, ensuring the dialing platform supports the business goals efficiently.

What is the difference between Dialer Manager vs Call Center Supervisor?

AspectDialer ManagerCall Center Supervisor
CredentialsExperience with dialer systems, CRM software, and call technologyCustomer service, communication skills, and team leadership
Work EnvironmentCall centers using automated dialer systemsCall centers overseeing customer service teams
Industry UsageTelemarketing, sales, collectionsCustomer support, service, sales
Primary FocusOptimizing call campaigns and dialer performanceManaging team performance and customer interactions

The Dialer Manager primarily focuses on managing automated dialer systems to improve call efficiency, while the Call Center Supervisor oversees customer service teams and ensures quality interactions. Both roles are essential in call center operations but differ in technical focus and team management scope.

What are popular job titles related to Dialer Manager jobs in Arizona?

For Dialer Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Dialer Manager jobs in Arizona look for?

The top searched job categories for Dialer Manager jobs in Arizona are:

What cities in Arizona are hiring for Dialer Manager jobs?

Cities in Arizona with the most Dialer Manager job openings:

Dialer Manager jobs near you
Infographic showing various Dialer Manager job openings in Arizona as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $69,663 per year, or $33.5 per hour.

Avaya Dialer Administrator

Fabergent

Phoenix, AZ • On-site

Full-time

Re-posted 28 days ago

Job description

Job Description

Description:

Facilitate the effective use of Dialer functionality to maximize operational efficiency. Effectively collaborate with business leaders to execute dialer campaigns that achieve program objectives in a cost effective manner. Mentor staff to learn effective dialer operations.

Responsibilities:

Identify ways to maximize the use of Dialer functionality that supports the business in achieving plan objectives

Deploy appropriate pacing concepts and apply the correct logic to produce efficient campaigns with low abandons and high connect rates

Determine the extent blended techniques can be used to maximize contact and service to our students

Facilitate the preparation of lists insuring they are in the proper format, duplicates have been removed and they follow applicable do not call standards set at the federal and or state level

Leverage workflow and business system functionality to identify opportunities for improvement and champion new processes and systems to facilitate automation

Responsible for documenting and maintaining knowledge articles of campaigns and best practices within the business environment

Performs other duties as assigned or apparent


Qualifications

Basic Qualifications:

Experience with dialer technology and lead campaign management for an outbound contact center

Requires an understanding of communications technology, both hardware and software, and its application to address business needs

Experience mentoring co-workers on dialer best practices

Additional Qualifications:

Strong verbal and written communication skills to effectively interact with internal and external customers

Previous experience with Avaya and/or Genesys Outbound Dialing Platforms a plus

Knowledge of Pearl Scripting, SQL, Linux Administration and contact center analysis preferred

High level of analytical, strategic planning and organizational ability is required

Must possess the ability to prioritize and perform multiple tasks simultaneously

Must have excellent oral and written communication skills to effectively interact with internal and external customers and department staff

Must possess the ability to effectively communicate with others, perform work in a team environment, and relay necessary information as appropriate

Additional Information

All your information will be kept confidential according to EEO guidelines.

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