ZipRecruiter

Log In

2

Remote Bilingual Customer Service Representative Jobs in Arizona

Liveops

Remote Spanish Bilingual Customer Service

Tucson, AZ · Remote

$14.75 - $18.50/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Phoenix, AZ · Remote

$15.50 - $19.25/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Yuma, AZ · Remote

$15.25 - $19.25/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Mesa, AZ · Remote

$15.50 - $19.25/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Glendale, AZ · Remote

$15.50 - $19.50/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Chandler, AZ · Remote

$15.25 - $19.25/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Prescott, AZ · Remote

$15.25 - $19.25/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

next page

Showing results 1-20

All JobsBilingual Customer Service Representative JobsRemote Bilingual Customer Service Representative JobsRemote Bilingual Customer Service Representative Jobs in Arizona

Remote Bilingual Customer Service Representative information

What is a remote bilingual customer service representative?

A Remote Bilingual Customer Service Representative provides customer support in two or more languages while working from home. They assist customers via phone, email, or chat, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction. This role requires strong communication skills, fluency in the required languages, and proficiency with digital tools. It often involves problem-solving, active listening, and navigating company systems to provide efficient support.

What are the key skills and qualifications needed to thrive as a remote bilingual customer service representative?

To thrive as a Remote Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication abilities, and experience in customer service. Familiarity with CRM platforms, live chat or call center software, and proficiency with standard office applications are typically required. Outstanding active listening, patience, and conflict resolution skills set top performers apart in this role. These qualities are crucial for providing exceptional customer experiences and efficiently addressing diverse customer needs across various channels.

What are typical challenges faced by remote bilingual customer service representatives, and how can they be managed successfully?

Remote Bilingual Customer Service Representatives often handle high volumes of inquiries from customers with diverse backgrounds and complex issues, which can be both rewarding and demanding. Working virtually may present challenges such as communication barriers, time zone differences, and the need to self-manage time and tasks. Success in this role comes from leveraging effective communication skills, utilizing company-provided training and resources, and staying proactive in reaching out for support when needed. Most companies also foster online team collaboration and regular check-ins to help representatives stay connected and share best practices.

What are the most commonly searched types of Bilingual Customer Service Representative jobs in Arizona?

The most popular types of Bilingual Customer Service Representative jobs in Arizona are:

What are popular job titles related to Remote Bilingual Customer Service Representative jobs in Arizona?

For Remote Bilingual Customer Service Representative jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Bilingual Customer Service Representative jobs in Arizona look for?

The top searched job categories for Remote Bilingual Customer Service Representative jobs in Arizona are:

What cities in Arizona are hiring for Remote Bilingual Customer Service Representative jobs?

Cities in Arizona with the most Remote Bilingual Customer Service Representative job openings:

Remote Bilingual Customer Service Representative jobs near you
Infographic showing various Remote Bilingual Customer Service Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Bilingual Customer Service Representative

Tempe, AZ • Remote

Oscar Health
Insurance Services • 1 - 5K employees

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

262nd of 315 rated insurance

Respectful managers

Uninterrupted breaks

Learn more about Oscar Healthexternal

$20 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Hi, we're Oscar. We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report to the Concierge Operations Manager.

Work Location:

This is a remote position, open to candidates who reside in Arizona. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency:

The set pay rate for this role is $20.00 - $21.00 per hour. You may be eligible to receive an additional $1.00 per hour upon successful completion of the bilingual assessment. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Responsibilities:

  • Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
  • Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
  • Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
  • Form working relationships with all partners.
  • Support the leadership team by identifying issues through established escalation pathways
  • Monitor and track the health of all assigned work-in-progress issues.
  • Escalate and resolve issues to ensure appropriate turnaround times
  • Participate in process improvement projects
  • Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
  • 1+ years of experience in a high-volume or customer-focused setting.
  • 6+ months of healthcare experience
  • High school diploma or GED

Bonus points:

  • Strong quantitative or analytical skills focused on solving problems
  • Experience manipulating and entering accurate data
  • Advanced Google Suite or Microsoft Office capabilities

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

What Oscar Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply