ZipRecruiter

Log In

1

Desktop Support Lead Jobs (NOW HIRING)

Hireblazer

Desktop Support Technician

Austin, TX · On-site

$23 - $25/hr

... can lead locally while working across a multi-vendor support environment. Responsibilities: The worker will have an excellent understanding of computers (both hardware and software) and a ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

In this role, you'll lead endpoint management initiatives, drive automation and modernization ... Bachelor's Degree and 4 years in desktop support installing, configuring, and managing Windows ...

New

Agile Tech Labs

End User & Desktop Lead

Bartlett, TN · On-site

$18 - $23/hr

Lead and support the desktop support team * Manage daily desktop support operations * Handle user accounts, access control, Active Directory, GPOs, and IAM tasks * Manage Windows laptops and desktops ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of ... In this role, you'll lead endpoint management initiatives, drive automation and modernization ...

New

RedStream Technology

Desktop Support Analyst

Tampa, FL

$22 - $29.50/hr

Lead and supervise IT projects as directed by the Regional Manager In depth knowledge of Azure AD ... Desktop support group. Work either in a team environment, or alone, with minimal supervision and ...

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Title : Desktop support Technician Location : Appleton, WI 54915(onsite) Pls look for junior ... work • Lead the team by providing technical and process assistance to below activities • ...

Barrow Wise Consulting

Desktop Support Analyst

New York, NY

$25.50 - $34.25/hr

The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project ... lead technicians or the appropriate support groups. * Perform user password resets in Active ...

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... work • Lead the team by providing technical and process assistance to below activities • ...

next page

Showing results 1-20

All JobsDesktop Support Lead Jobs

Desktop Support Lead information

See salary details

$14

$36

$60

How much do desktop support lead jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for desktop support lead in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

How does a Desktop Support Lead typically balance hands-on technical work with team leadership responsibilities?

As a Desktop Support Lead, you'll often split your time between resolving complex technical issues and overseeing your support team. While you may personally handle escalated tickets or guide troubleshooting for challenging problems, a significant part of your role involves mentoring team members, assigning tasks, and ensuring service levels are met. You'll also collaborate with IT managers to improve processes and participate in regular meetings to align support strategies with organizational goals. This balance requires strong organizational and communication skills, as well as the ability to prioritize effectively in a fast-paced environment.

What are Desktop Support Leads?

Desktop Support Leads are IT professionals responsible for overseeing a team of desktop support technicians who provide technical assistance to end users within an organization. They manage and resolve complex hardware, software, and networking issues, ensure timely support ticket resolution, and often train and mentor junior staff. Additionally, Desktop Support Leads coordinate with other IT teams to implement system upgrades and maintain security protocols. Their role is crucial in ensuring smooth day-to-day operations and minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a Desktop Support Lead, and why are they important?

To thrive as a Desktop Support Lead, you need advanced knowledge of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant IT degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and enterprise management platforms is typically required. Strong leadership, communication, and problem-solving skills help you effectively manage a support team and deliver excellent customer service. These skills ensure efficient resolution of technical issues, smooth team operations, and high user satisfaction.

What is the difference between Desktop Support Lead vs Desktop Support Specialist?

AspectDesktop Support LeadDesktop Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentSupervises support team, manages escalationsProvides direct technical support to users
ResponsibilitiesLead support operations, coordinate team tasksResolve user issues, install hardware/software

The Desktop Support Lead typically oversees support teams and manages escalations, requiring leadership skills alongside technical knowledge. In contrast, the Desktop Support Specialist focuses on providing direct technical assistance to end-users. Both roles often share certifications like CompTIA A+ and work in similar environments, but the Lead has additional managerial responsibilities.

More about Desktop Support Lead jobs
What cities are hiring for Desktop Support Lead jobs? Cities with the most Desktop Support Lead job openings:
What states have the most Desktop Support Lead jobs? States with the most job openings for Desktop Support Lead jobs include:
What job categories do people searching Desktop Support Lead jobs look for? The top searched job categories for Desktop Support Lead jobs are:
Desktop Support Lead jobs near you
Infographic showing various Desktop Support Lead job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 12% Part Time, 1% Temporary, and 15% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.
Desktop Support Technician

Desktop Support Technician

Hireblazer

Austin, TX • On-site

$23 - $25/hr

Contractor

Posted 21 days ago

Job description

Role: Desktop Support Technician

Expected Duration: 11 months

Location: Onsite, candidates must be local to the Austin area

Summary:

The Client has issued a request for a Desktop Support Technician to provide hands-on desktop support, executive support, hardware and software troubleshooting, local technical leadership, and day-to-day end-user assistance. The role is centered on PC installation and repair, Office 365 and Teams support, video conferencing support, process creation, project participation, and mentoring junior technicians in an on-site environment. An ideal candidate has strong enterprise desktop support experience, is comfortable providing white-glove executive support, knows how to troubleshoot hardware, peripherals, and collaboration tools quickly, and can lead locally while working across a multi-vendor support environment.

Responsibilities:

The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures. Identifies network problems when they relate to personal (desktop or laptop) computers. Provides technical support, training, process creation and leading various project efforts, and is an exceptional local leader and mentor to junior Technicians

Minimum (Required):

5 Years of Experience providing end-user support

5 Years of Experience in supporting personal computer hardware and routine software installation

5 Years of Experience troubleshooting IT hardware and peripherals in an enterprise environment

5 Years of Experience supporting Microsoft Productivity tools such as Office 365 and MS Teams

4 Years of Experience providing “white-glove” executive level support

4 Years of Experience supporting video tele-conferencing solutions such as Cisco Webex

Preferred (Optional):

5 Years of Experience creating technical knowledge articles

5 Years of Working in a multi-vendor environment for support environment

4 Years of Experience utilizing ServiceNow in a support environment