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Desktop Services Manager Jobs (NOW HIRING)

EXOS

Desktop Engineer

Indianapolis, IN · On-site

The primary responsibility of this contractor will be assisting our Desktop Services team with the ... Inventory tracking and asset management updates. * End-user support during refresh deployments ...

David Weekley Homes

Manager, IS Desktop Support

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

David Weekley Homes is seeking a highly capable Manager, IS Desktop Support to lead our desktop and end-point support services team. In this role, you'll ensure that our Team Members receive ...

City of New York

Desktop Design Engineer

Brooklyn, NY · On-site

$100K - $125K/yr

The Desktop Design Engineer is a key team member within the Enterprise Desktop Services Unit ... Management System (SCCM) for all supported domains such as DOITT, CSC, and FJC; -Manage and ...

TEKsystems

Desktop Support Manager

Reston, VA

$40 - $45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving ... desktop services across the enterprise. Required Qualifications • Associate's degree with 12 ...

Cornerstone Research US

Desktop Support Manager

Washington, DC · On-site

$97 - $129.20/hr

  • Life

  • Retirement

  • PTO

Manage and oversee the external "FrontLine professional services" team handling the foundational ... Analyze desktop activity and make recommendations to the Senior Manager, IT Operations for ...

New

Cornerstone

Desktop Support Manager

Washington, DC · On-site

  • Retirement

  • PTO

In addition to leading internal desktop staff, the Manager is directly responsible for managing the external "service-desk" support team provided by FrontLine professional services, ensuring seamless ...

Cornerstone

Desktop Support Manager

Chicago, IL · On-site

  • Retirement

  • PTO

In addition to leading internal desktop staff, the Manager is directly responsible for managing the external "service-desk" support team provided by FrontLine professional services, ensuring seamless ...

Cornerstone Research UK Ltd.

NY · On-site

$99.10 - $131.80/hr

  • Retirement

  • PTO

In addition to leading internal desktop staff, the Manager is directly responsible for managing the external "service-desk" support team provided by FrontLine professional services, ensuring seamless ...

New

Cornerstone

Desktop Support Manager

New York, NY · On-site

  • Retirement

  • PTO

In addition to leading internal desktop staff, the Manager is directly responsible for managing the external "service-desk" support team provided by FrontLine professional services, ensuring seamless ...

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Desktop Services Manager information

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$83.6K

$126K

How much do desktop services manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for desktop services manager in the United States is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What does a desktop services manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What are the key skills and qualifications needed to thrive as a desktop services manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What are the main challenges a desktop services manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

Is desktop services manager a good entry level job?

A desktop services manager is typically a mid- to senior-level role that involves overseeing IT support teams, managing hardware and software issues, and ensuring system reliability. It generally requires prior experience in IT support or related roles, along with skills in troubleshooting, network management, and certifications such as CompTIA A+ or Network+. As such, it is not considered an entry-level position.
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Desktop Services Manager jobs near you
Infographic showing various Desktop Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.

Desktop Engineer

EXOS (formerly Sondhi Solutions)

Indianapolis, IN • On-site

Full-time

Posted 9 days ago

Job description

Primary Objective:
Our Client is seeking a Desktop Engineer contractor to support an upcoming enterprise-wide PC refresh initiative for an anticipated period of approximately three months.
The primary responsibility of this contractor will be assisting our Desktop Services team with the deployment and replacement of end-user computing devices across the organization.
Key Responsibilities
  • PC imaging, staging, deployment, and replacement activities.
  • Setup and configuration of Windows workstations and related peripherals.
  • Device migrations, including user data and profile transfers.
  • Hardware installation, troubleshooting, and warranty coordination as needed.
  • Inventory tracking and asset management updates.
  • End-user support during refresh deployments, including basic software, hardware, and connectivity troubleshooting.
  • Coordination with internal IT staff to ensure successful rollout of equipment across Marion County.

Desired Qualifications
  • 2+ years of experience in desktop support, PC deployment, or related technical support roles.
  • Experience with Windows operating systems and Microsoft 365 applications.
  • Strong customer service and communication skills.
  • Experience with computer imaging and deployment processes.
  • Ability to manage multiple tasks and work independently with minimal supervision.
  • Familiarity with inventory and asset management practices.
  • Reliable transportation and ability to travel to various sites within Marion County.