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Desktop Services Manager Jobs in California (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Fremont, CA · On-site

$22.25 - $28.25/hr

Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops and desktops. * Provide standard and approved hardware and software (operating systems and standard ...

Service Global, Inc

Desktop Field Support

Los Angeles, CA · On-site

$23 - $25/hr

Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops and desktops. * Provide standard and approved hardware and software (operating systems and standard ...

Stefanini

Deskside Technician I

Los Angeles, CA · On-site

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Los Angeles, CA · On-site

$28 - $31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Los Angeles, CA

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Los Angeles, CA

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician I

Los Angeles, CA

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician I

Los Angeles, CA

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Goodwin Procter Boston

Manager, Desktop Engineering

Los Angeles, CA · On-site

$160 - $210/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role owns defined desktop engineering platforms and initiatives, ensuring services are secure, scalable, and aligned with organizational standards.The Manager works closely with cross-functional ...

New

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician I

Los Angeles, CA

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Irvine, CA

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

Stefanini Group

Deskside Technician II

Los Angeles, CA

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to ...

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All JobsDesktop Services JobsDesktop Services Manager JobsDesktop Services Manager Jobs in California

Desktop Services Manager information

What does a desktop services manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What are the key skills and qualifications needed to thrive as a desktop services manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What are the main challenges a desktop services manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

Is desktop services manager a good entry level job?

A desktop services manager is typically a mid- to senior-level role that involves overseeing IT support teams, managing hardware and software issues, and ensuring system reliability. It generally requires prior experience in IT support or related roles, along with skills in troubleshooting, network management, and certifications such as CompTIA A+ or Network+. As such, it is not considered an entry-level position.

What are popular job titles related to Desktop Services Manager jobs in California?

For Desktop Services Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Desktop Services Manager jobs in California look for?

The top searched job categories for Desktop Services Manager jobs in California are:

What cities in California are hiring for Desktop Services Manager jobs?

Cities in California with the most Desktop Services Manager job openings:

Desktop Services Manager jobs near you
Infographic showing various Desktop Services Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Desktop Technician

The Rockridge Group

South San Francisco, CA

$24.25 - $31/hr

Full-time

Re-posted 20 days ago

Job description

Desktop Technician/Jr. Systems Administrator We are a Managed Service Provider (MSP) providing IT consultation and support for Small to Medium- sized enterprises in the Bay Area. In this role you will be providing support to end users for computer, application, device, peripheral, access and hardware issues for our clients. That includes installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment while ensuring optimal workstation performance. You will also troubleshoot problem areas (in person and/or remote) in a timely and accurate fashion and provide end-user assistance where required. Responsibilities • Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels. • Perform on-site and remote analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off- site repair for remote users as needed. • Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment. • Where required, administer and resolve issues with associated end-user workstation network software products. • Receive and respond to incoming calls, emails and/or work orders regarding desktop problems. • Prepare tests and applications for monitoring computer performance, then provide performance statistics and reports. • As necessary, liaise with third-party support and PC equipment vendors. Requirements: You must have excellent communication, and interpersonal skills, and be customer oriented. In addition, you must have a minimum of 4 years of extensive hands-on experience in the following areas: • Knowledge and experience with MacBook support • Windows 7 and newer versions • Mobile phone support • Desktop Support & customer services • Confident in troubleshooting problems • Windows 2008 or newer Versions • Hosted Services such as Gmail and Office 365 • Symantec and ESET Antivirus • Printing services • Knowledge of GPOs • VERITAS Backup Exec. • Hosted VoIP services, Ring Central, Vonage, etc • Ability to produce clear and concise documentation ICE has been providing Managed IT Services since 1996. Please look us up at www.iceconsulting.com. We are looking for candidates that understand the importance of customer service and can handle multiple projects (multi-tasking) at the same time.