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Desktop Administrator Jobs in Washington (NOW HIRING)

DANE LLC

Desktop Support Admin

Chantilly, VA · On-site

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

cna

User Computing Administrator I

Arlington, VA · Hybrid

Assists with the deployment of desktops, laptops, thin clients, printers, scanners and other end user equipment, including configuration of hardware and operating systems as well as installation of ...

cna

User Computing Administrator I

Arlington, VA · Hybrid

Assists with the deployment of desktops, laptops, thin clients, printers, scanners and other end user equipment, including configuration of hardware and operating systems as well as installation of ...

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator, are highly desirable. * Ability to travel to field locations as needed and provide on-site technical ...

ActioNet

Desktop Support

Rosslyn, VA

Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator, are highly desirable. * Ability to travel to field locations as needed and provide on-site technical ...

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Desktop Administrator information

See Washington salary details

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$39

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How much do desktop administrator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for desktop administrator in Washington is $39.05, according to ZipRecruiter salary data. Most workers in this role earn between $30.24 and $44.09 per hour, depending on experience, location, and employer.

What is a desktop administrator?

A Desktop Administrator is an IT professional responsible for managing, maintaining, and troubleshooting computer desktops and related hardware within an organization. They handle software installations, updates, security patches, and user support for desktop-related issues. Their role ensures that all desktop systems are running efficiently and securely, supporting the daily operations of employees. Desktop Administrators often work closely with other IT staff to implement company policies and resolve technical problems.

What is a desktop administrator?

A desktop administrator is responsible for the management of user workstations for an organization. Desktop administration or DA job duties involve configuring and overseeing network connections, data management, user settings, and security. You also handle technical support issues for users as they arise. The qualifications to begin a career as a desktop administrator include a bachelor’s degree in computer science or a related field. To succeed in this job, you need excellent customer service and critical thinking skills as well as experience working with a variety of computer software and cloud environments.

What are the key skills and qualifications needed to thrive as a desktop administrator?

To thrive as a Desktop Administrator, you need strong knowledge of operating systems, hardware troubleshooting, and network fundamentals, typically supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Active Directory, SCCM, remote desktop software, and ticketing systems is essential. Excellent problem-solving abilities, customer service orientation, and effective communication skills help Desktop Administrators stand out. These skills are vital for ensuring reliable IT support, minimizing downtime, and maintaining smooth day-to-day operations for end users.

What are some common challenges faced by a desktop administrator in managing a large organization's IT environment?

Desktop Administrators in large organizations often encounter challenges such as managing a wide variety of hardware and software configurations, ensuring timely software updates and security patches across all endpoints, and efficiently handling user support requests. Balancing proactive maintenance with reactive troubleshooting is a key part of the role, as is maintaining clear documentation. Additionally, coordinating with network and server teams is essential to resolve complex issues and to implement organization-wide IT policies effectively.

What is the difference between Desktop Administrator vs Network Administrator?

AspectDesktop AdministratorNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on individual desktops, laptops, and user supportManages network infrastructure, servers, and connectivity
Employer & Industry UsageIT support teams in various industries, corporate environmentsNetwork teams in organizations with complex network needs

While both roles support IT infrastructure, a Desktop Administrator primarily manages end-user devices and provides user support, whereas a Network Administrator oversees network systems and connectivity. The roles often collaborate but focus on different aspects of IT management.

How much does a desktop administrator make?

A desktop administrator typically earns between $50,000 and $80,000 annually, depending on experience, location, and certifications. They are responsible for managing and troubleshooting desktop systems, often requiring knowledge of operating systems, hardware, and network configurations.
More about Desktop Administrator jobs

What are the most commonly searched types of Desktop Administrator jobs in Washington?

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For Desktop Administrator jobs in Washington, the most frequently searched job titles are:

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The top searched job categories for Desktop Administrator jobs in Washington are:

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Desktop Administrator jobs near you
Infographic showing various Desktop Administrator job openings in Washington as of August 2026, with employment types broken down into 91% Full Time, 1% Part Time, 2% Temporary, and 6% Contract. Highlights an 10% Physical, and 90% Remote job distribution, with an average salary of $81,220 per year, or $39 per hour.

Desktop Services System Administrator (Level I and II)

TAP Engineering

Fort George G Meade, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Desktop Services System Administrator
Job ID: TAP00146
Position: System Admin Level I / II
Location: Fort Meade, MD
Category: Technical
Clearance Requirement: Active TS/SCI with Polygraph (most recent poly within the last 7 years)
Certification Requirement: DoD 8570 IAT II (Required)
Education Requirement: B.S in technical discipline
Experience Requirement: Level I: 3+ with degree, 8+ without degree. Level II: 5+ with degree, 10+ without.
Compensation Range: $83,000 - $158,000
Position Overview
TAP Engineering is seeking System Administrators at the I and II levels to provide Infrastructure Server and Desktop Sustainment services in support of High Performance Computing (HPC) environments. This role enhances and complements HPC sustainment capabilities across two geographically dispersed locations, supporting mission-critical desktop, workstation, and peripheral infrastructure.
This position focuses on the deployment, integration, configuration, tuning, and operational support of custom Linux-based workstations, peripheral hardware, and desktop ecosystem components in a secure, fast-paced environment.
Technical Environment
  • Custom Linux-based workstations and desktops
  • Enterprise desktop and workstation hardware
  • Monitors and display systems
  • KVM switches
  • Peripheral devices (keyboards, mice, media converters, etc.)
  • Printers and multifunction devices (HP, Dell, Lexmark, etc.)
  • Structured cabling (Ethernet, fiber, serial, VGA, DVI, HDMI, DisplayPort, etc.)
  • Client/server, storage, and network devices
  • Linux, Unix, and Windows operating systems
Key Responsibilities (All Levels)
  • Provide support for the implementation, troubleshooting, and maintenance of IT systems
  • Support installation, deployment, integration, configuration, tuning, and operational support of workstation hardware and peripherals
  • Perform day-to-day system operations, monitoring, and incident response
  • Manage daily configuration and operational health of desktop systems
  • Assist users with accessing and using IT systems
  • Provide Tier 1 and Tier 2 support based on experience level
  • Escalate issues appropriately and communicate status to Government and internal stakeholders
  • Support dispatch operations for hardware issues and remain involved through resolution
  • Optimize system performance and resource utilization
  • Support system capacity analysis and planning
  • Maintain accurate system documentation and operational records
  • Follow Government-defined ticketing, change management, and operational procedures
Level Differentiation
System Administrator I (Entry-Level)
Focus: Execution, Tier 1 support, and foundational desktop operations
  • Performs routine desktop and workstation support tasks under supervision
  • Provides Tier 1 (Help Desk) support and basic Tier 2 escalation assistance
  • Supports installation and configuration of workstations and peripherals
  • Assists users with system access and basic troubleshooting
  • Performs standard maintenance, patching, and documentation
  • Supports cabling, hardware setup, and device integration
  • Escalates complex issues to mid-level administrators
System Administrator II (Mid-Level)
Focus: Independent operations, Tier 2 ownership, and advanced troubleshooting
  • Independently administers desktop and workstation environments
  • Provides Tier 1 and Tier 2 support, including advanced troubleshooting
  • Performs root cause analysis and remediation
  • Manages daily configuration and operational health of desktop systems
  • Supports Linux, Unix, and Windows desktop environments
  • Executes system deployments, upgrades, and transitions
  • Provides detailed analysis and feedback for escalated incidents
  • Supports dispatch operations for hardware-related issues
  • Configures and manages operating systems and device integrations
  • Implements system enhancements to improve reliability and performance
  • Serves as an escalation point for junior administrators
 Required Qualifications (All Levels)
  • Active TS/SCI clearance with Full Scope Polygraph (most recent poly within the last 7 years)
  • DoD 8570 IAT II certification
  • Experience supporting desktop or workstation environments
  • Experience supporting Linux-based or Unix-based systems
  • Familiarity with enterprise IT infrastructure
  • Strong troubleshooting and documentation skills
  • Strong verbal and written communication skills
  • Ability to work effectively in a 24/7 operational environment (as required)
  • Ability to collaborate with Government and contractor personnel
Benefits Overview
TAP Engineering offers a comprehensive and competitive benefits package, including:
  • Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)
  • Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing
  • Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents
  • Dental & Vision: Employer-paid plans with optional enhancements
  • Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability
  • Flexible Spending Accounts: Healthcare and dependent care FSAs
  • Tuition Reimbursement: Up to $36,000 per year for approved coursework
  • Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support
  • Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses
Clearance Requirement
This position requires the ability to obtain and maintain a Top Secret/SCI security clearance with Full Scope Polygraph, based on a current Single Scope Background Investigation (SSBI/SBI). Clearance and polygraph processing will be completed by the U.S. Government.
Factors considered for U.S. Government security clearance eligibility include, but are not limited to:
  • U.S. citizenship
  • Favorable criminal history review
  • Education verification
  • Drug and substance use review
  • Credit history review
  • Subject interview
Additional Information
By submitting your resume for this position, you acknowledge and agree that TAP Engineering may share your resume and related application materials with its subsidiaries and affiliated companies for consideration for other available positions.
TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.
 

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