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Deskside Support Jobs (NOW HIRING)

Artech Information System LLC

NJ · On-site

$20.25 - $25.75/hr

DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 months with possible extension. Candidates should be able to diagnose configure and install common ...

aptlogix LLC

L2 Deskside Support

San Francisco, CA · On-site

$23.75 - $30.25/hr

We are seeking an experienced L2 Deskside Support Engineer to support a fast-paced Financial Services environment through Cognizant (CTS). Responsibilities: * Provide onsite desktop and deskside ...

Artech Information System LLC

deskside support

Richmond, IN · Remote

$18 - $23/hr

Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve ...

Artech Information System LLC

DESKSIDE SUPPORT

Cerritos, CA

$21 - $26.75/hr

Deskside Support Representative Distributed Client Services Location: PASADENA, CA 91105 Duration: 12 months with possible extension. Deskside support D S J Min 5 years exp MAC skills valid drivers ...

aptlogix LLC

Deskside Support Engineer

Atlanta, GA · On-site

Deskside Support Engineers Durations: 6 Months+ Location: Atlanta, GA Deskside Support - Key Responsibilities 1 Service Delivery & Field Service Operations Provide dedicated on-site desktop support ...

aptlogix LLC

Deskside Support Engineer

Chicago, IL · On-site

L2 Deskside Support Engineers Durations: 6 Months+ Locations available: Atlanta- GA, Boston- MA, Chicago- IL, San Francisco- California, Princeton- NJ, New York city- NY, Wilmington- Delaware ...

Artech Information System LLC

NJ

Job Title: Deskside Support Representative Distributed Client Services Duration: 1 year (with possible extension) Win7/Win XP OS support Office 2003/2007/2010 support Executive end user trouble ...

aptlogix LLC

Deskside Support Engineer

Manhattan, NY · On-site

L2 Deskside Support Engineers Durations: 6 Months+ Locations available: Atlanta- GA, Boston- MA, Chicago- IL, San Francisco- California, Princeton- NJ, New York city- NY, Wilmington- Delaware ...

Brookfield

Manager, Deskside Support

Manhattan, NY · On-site

The Manager of Deskside Support will lead local deskside operations, ensuring high-quality support and stakeholder engagement while collaborating with regional and global teams to align service ...

Artech Information System LLC

deskside support

Dallas, TX

$20 - $25.50/hr

Deskside Support Representative Distributed Client Services Location: dallas,TX Duration: 1 year (with possible extension) Win7/Win XP OS support Office 2003/2007/2010 support must be able to ...

Leidos

Deskside Support Manager

Washington, DC

Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice. The program provides a range of IT services, including ...

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Deskside Support information

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How much do deskside support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for deskside support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

Is desktop support a good entry level job?

Deskside support is often considered a suitable entry-level job in IT, as it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, good communication skills, and sometimes certifications like CompTIA A+, making it accessible for beginners seeking to start a career in IT support.

What does IT take to become a desktop support specialist?

To become a desktop support specialist, candidates typically need a high school diploma or equivalent, along with technical knowledge of operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and strong communication skills are essential for assisting users. Experience with ticketing systems and basic network understanding are also beneficial.

What are Deskside Support specialists?

Deskside Support specialists are IT professionals who provide on-site technical assistance to end users within an organization. They handle issues related to computer hardware, software, printers, and other workplace technology, ensuring that employees can work efficiently. These specialists often troubleshoot problems, perform repairs, set up new equipment, and assist with software installations or updates. Their role is crucial in maintaining smooth daily operations by addressing technical issues quickly and effectively.

What is the difference between Deskside Support vs Help Desk Technician?

AspectDeskside SupportHelp Desk Technician
CredentialsCompTIA A+, HDI certifications often preferredCompTIA A+, ITIL Foundation, HDI certifications common
Work EnvironmentOn-site, direct user support, hardware troubleshootingHelp desk, remote support, software and hardware issues
Employer & IndustryIT service providers, corporate IT departmentsIT support centers, corporate and government sectors
Search & Comparison IntentUnderstanding on-site support rolesUnderstanding remote and software support roles

Deskside Support focuses on on-site, hands-on hardware and software troubleshooting directly at the user's location. Help Desk Technicians typically handle remote support, troubleshooting software issues, and providing assistance via phone or ticketing systems. Both roles require similar certifications and are integral to IT support teams, but Deskside Support emphasizes physical, on-site assistance, while Help Desk Technicians often work remotely.

What does deskside support do?

Deskside support involves providing on-site technical assistance to users, troubleshooting hardware and software issues, and maintaining computer systems. Support technicians often work directly with end-users to resolve problems quickly and may use tools like remote access software or diagnostic equipment. This role requires strong problem-solving skills and knowledge of operating systems and hardware components.

What are the key skills and qualifications needed to thrive as a Deskside Support professional, and why are they important?

To thrive as a Deskside Support professional, you need strong troubleshooting abilities, knowledge of operating systems and hardware, and typically an associate degree or relevant IT certifications. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician are commonly expected. Excellent communication, patience, and customer service skills help build trust and effectively resolve user issues. These skills are crucial for minimizing downtime, ensuring smooth business operations, and providing a positive user experience.

What are some common challenges faced by Deskside Support technicians, and how can they be addressed?

Deskside Support technicians often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar hardware or software issues, and balancing on-site tasks with remote support needs. Staying organized and prioritizing tickets based on urgency is key to managing workload effectively. Building strong communication skills and maintaining up-to-date technical knowledge can help resolve issues more efficiently, while collaborating with team members ensures complex problems are addressed quickly.

What is a desktop support job?

A desktop support job involves assisting users with computer hardware, software, and network issues. Support technicians troubleshoot problems, install updates, and maintain computer systems, often using tools like remote access software and requiring good communication skills.
More about Deskside Support jobs
What cities are hiring for Deskside Support jobs? Cities with the most Deskside Support job openings:
What states have the most Deskside Support jobs? States with the most job openings for Deskside Support jobs include:
What job categories do people searching Deskside Support jobs look for? The top searched job categories for Deskside Support jobs are:
Deskside Support jobs near you
Infographic showing various Deskside Support job openings in the United States as of July 2026, with employment types broken down into 9% Locum Tenens, 9% Internship, 66% As Needed, 1% Full Time, 14% Nights, and 1% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
DESKSIDE SUPPORT

DESKSIDE SUPPORT

Artech Information System LLC

NJ • On-site

$20.25 - $25.75/hr

Full-time

Re-posted 27 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Piscataway Township, NJ

Job Title: DESKSIDE Support Representative Distributed Client Services
Location: New York,NY

Duration: 12 months with possible extension.

Job Description:

Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.

provide remote O365 on workstations and mobile devices which would include inTune MDM application Remote take-over skills a plus.

Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.

Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications.

Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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