Incident & Application Support * Diagnosing and resolving issues * Requires strong problem-solving and analytical skills * Customer & IS Team Engagement * Emphasizes soft skills: communication ...
Incident & Application Support * Diagnosing and resolving issues * Requires strong problem-solving and analytical skills * Customer & IS Team Engagement * Emphasizes soft skills: communication ...
Deskside Support Student
Calgary, AB · On-site
Incident & Application Support * Diagnosing and resolving issues * Requires strong problem-solving and analytical skills * Customer & IS Team Engagement * Emphasizes soft skills: communication ...
Deskside Support Student
Calgary, AB · On-site
Incident & Application Support * Diagnosing and resolving issues * Requires strong problem-solving and analytical skills * Customer & IS Team Engagement * Emphasizes soft skills: communication ...
Strong deskside support experience in an enterprise environment * Proven experience supporting Microsoft workstation and server operating systems * Experience managing/supporting network environments
Strong deskside support experience in an enterprise environment * Proven experience supporting Microsoft workstation and server operating systems * Experience managing/supporting network environments
Requisition Number: 105473 Deskside Services Technician Duration: 6 month Contract Must haves: A ... Support || None || CA - Calgary, AB
Requisition Number: 105473 Deskside Services Technician Duration: 6 month Contract Must haves: A ... Support || None || CA - Calgary, AB
Strong deskside support experience in an enterprise environment * Proven experience supporting Microsoft workstation and server operating systems * Experience managing/supporting network environments
Strong deskside support experience in an enterprise environment * Proven experience supporting Microsoft workstation and server operating systems * Experience managing/supporting network environments
Requisition Number: 105473 Deskside Services Technician Duration: 6 month Contract Must haves: A ... Support || None || CA - Calgary, AB
Requisition Number: 105473 Deskside Services Technician Duration: 6 month Contract Must haves: A ... Support || None || CA - Calgary, AB
L1 Support Hero
CA$45K - CA$60K/yr
Position Overview We're looking for an enthusiasticL1 Support Heroto join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line team, you'll handle ...
L1 Support Hero
CA$45K - CA$60K/yr
Position Overview We're looking for an enthusiasticL1 Support Heroto join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line team, you'll handle ...
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L1 Support Hero
Edmonton, AB · On-site
CA$45K - CA$60K/yr
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Quick apply
L1 Support Hero
Edmonton, AB · On-site
CA$45K - CA$60K/yr
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Your Role: IT Support Specialist As Tech-Wood's IT Support Specialist, you'll be the first call when technology needs a helping hand. You'll support employees across both Tech-Wood locations by ...
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Quick apply
IT Support Specialist
Calgary, AB · On-site
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IT Support Technician SysGen Solutions Groupis a fast-growing, award-winning company that believes building the best experience for our employees and clients is whatmakes a company great. We are a ...
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IT Support Technician SysGen Solutions Groupis a fast-growing, award-winning company that believes building the best experience for our employees and clients is whatmakes a company great. We are a ...
IT Support Technician
Calgary, AB · On-site
IT Support Technician SysGen Solutions Group is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what makes a company great . We are a ...
Quick apply
IT Support Technician
Calgary, AB · On-site
IT Support Technician SysGen Solutions Group is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what makes a company great . We are a ...
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You will support the day-to-day technology needs of our team while also contributing to systems administration, business applications, cybersecurity practices, IT projects, process improvement, and ...
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You will support the day-to-day technology needs of our team while also contributing to systems administration, business applications, cybersecurity practices, IT projects, process improvement, and ...
You will support the day-to-day technology needs of our team while also contributing to systems administration, business applications, cybersecurity practices, IT projects, process improvement, and ...
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IT Help Desk Analyst - Computer Support Technician
Edmonton, AB · On-site
CA$2.7K - CA$3.4K/wk
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IT Help Desk Analyst - Computer Support Technician
Edmonton, AB · On-site
CA$2.7K - CA$3.4K/wk
Provide excellent end user support and problem resolution via telephone, email and in-person communication. * Effectively diagnose problematic situations to immediately initiate remedial procedures ...
IT Help Desk Analyst - Computer Support Technician
CA$2.7K - CA$3.4K/wk
Provide excellent end user support and problem resolution via telephone, email and in-person communication. * Effectively diagnose problematic situations to immediately initiate remedial procedures ...
IT Help Desk Analyst - Computer Support Technician
CA$2.7K - CA$3.4K/wk
Provide excellent end user support and problem resolution via telephone, email and in-person communication. * Effectively diagnose problematic situations to immediately initiate remedial procedures ...
Provide 1st level IT support and problem resolution to customers onsite and through remote technical support. * Maintain and troubleshoot user desktops, peripherals, mobile devices, printers, and ...
Provide 1st level IT support and problem resolution to customers onsite and through remote technical support. * Maintain and troubleshoot user desktops, peripherals, mobile devices, printers, and ...
Provide end user support to inbound phone requests from end users. * Triage inbound service requests from CVS clients and determine the appropriate course of action to resolve the issue. * Use the ...
Quick apply
Provide end user support to inbound phone requests from end users. * Triage inbound service requests from CVS clients and determine the appropriate course of action to resolve the issue. * Use the ...
Deskside Support information
See Alberta salary details
$13.22 - $15.87
6% of jobs
$15.87 - $18.51
9% of jobs
$19.47 is the 25th percentile. Wages below this are outliers.
$18.51 - $21.15
25% of jobs
The median wage is $22.18 / hr.
$21.15 - $23.80
23% of jobs
$25.60 is the 75th percentile. Wages above this are outliers.
$23.80 - $26.44
16% of jobs
$26.44 - $29.09
12% of jobs
$29.09 - $31.73
3% of jobs
$31.73 - $34.38
4% of jobs
$34.38 - $37.02
0% of jobs
$37.02 - $39.66
0% of jobs
$39.66 - $42.31
1% of jobs
$13
$23
$42
How much do deskside support jobs pay per hour?
What is a deskside support?
What are the key skills and qualifications needed to thrive as a deskside support professional?
What are some common challenges faced by deskside support technicians, and how can they be addressed?
What is the difference between Deskside Support vs Help Desk Technician?
| Aspect | Deskside Support | Help Desk Technician |
|---|---|---|
| Credentials | CompTIA A+, HDI certifications often preferred | CompTIA A+, ITIL Foundation, HDI certifications common |
| Work Environment | On-site, direct user support, hardware troubleshooting | Help desk, remote support, software and hardware issues |
| Employer & Industry | IT service providers, corporate IT departments | IT support centers, corporate and government sectors |
| Search & Comparison Intent | Understanding on-site support roles | Understanding remote and software support roles |
Deskside Support focuses on on-site, hands-on hardware and software troubleshooting directly at the user's location. Help Desk Technicians typically handle remote support, troubleshooting software issues, and providing assistance via phone or ticketing systems. Both roles require similar certifications and are integral to IT support teams, but Deskside Support emphasizes physical, on-site assistance, while Help Desk Technicians often work remotely.
How do I get into Deskside Support?
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For Deskside Support jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Deskside Support jobs in Alberta look for?
The top searched job categories for Deskside Support jobs in Alberta are:

Deskside Support Student
Calgary, AB
Full-time, Part-time
PTO
Posted 15 days ago
Job description
The Opportunity:
Are you a student looking for an exciting opportunity that is full of meaningful, diverse, and ambitious assignments? Join Canadian Natural, where we strive to provide opportunities based on your abilities, helping you to contribute in a meaningful way and apply your academic experience to challenging and rewarding projects!
Build on your classroom knowledge through working with and learning from experienced industry professionals at one of Canada's largest independent oil and gas producers. Working at the head offices of a world-class company will offer you countless opportunities to advance your career in an atmosphere where teamwork, innovation and your expertise are valued. Join a company culture that fosters a fun working environment, developing meaningful relationships, and doing it right!
- Job location: Calgary, AB - Head Office
- Shift schedule: 5 days on, 2 days off, 8 hours/day (Monday - Friday) for full-time scheduleÂ
- Term length: 12 monthsÂ
- Term start: January 2027
- Term type: Part-time & Full-time
- January - April: Part-time
- May - August: Full-time
- September - December: Part-time (Part-time being a maximum of 20 hours per week.)
- Safety sensitive position:Â No
Key Accountabilities:
- Incident & Application Support
- Diagnosing and resolving issues
- Requires strong problem-solving and analytical skills
- Customer & IS Team Engagement
- Emphasizes soft skills: communication, collaboration, and relationship-building
- Likely involves both in-person and remote interactions
- Project Support
- Exposure to IS projects implies opportunities for growth and learning
- Could involve testing, documentation, or deployment tasks
- Meeting Room & Specialized Room Support
- Hands-on AV and conferencing tech support
- Geoscience room support suggests industry-specific tools (e.g., energy, mining)
- Knowledge Base Contribution
- Strong writing/documentation skills are valued
- Encourages knowledge sharing and continuous improvement
- Mobile Device Support
- Android and iPhone troubleshooting
- Likely includes MDM (Mobile Device Management) tools
- Printer Fleet Management
- Technical and logistical responsibilities
- Includes driver/firmware updates and asset tracking
What You Bring to the Role:
- Currently enrolled your 2nd, 3rd, or 4th year of an Information Systems diploma/degree
- IT Tools & Technologies experience with the following areas:
- Hands-on experience with, and an understanding of, the Windows 11 operating systems including: file systems, permissions, services and registry structures
- Remote Access: Citrix XenApp/XenDesktop
- Hardware: Printers, scanners, laptops
- Office 365: Outlook, Excel, Word, PowerPoint
- Web and remotely delivered applications
- Ticketing Systems: Remedy or similar
- Additional IT Tools & Technologies considered an asset:
- Application architectures such as standalone and client-server
- Networks and database systems including Oracle and Microsoft SQL
- Power BI, Visio, Oracle, SQL Developer or TOAD
- Digital certificates for printers
- Windows Server
What We Offer:
- Competitive salary
- Paid time off during Christmas week and summer Fridays in July and August
- Multiple volunteer opportunities within the community
- Students may be eligible for relocation assistance pursuant to Canadian Natural's Student Relocation Policy (Students will be responsible for finding their own accommodations during the work term)Â
- Opportunities to partake in initiatives such as the Intern Social Committee
Check out our COMPENSATION & BENEFITS overview to learn more about we have to offer!
If you are interested in this exciting student work term opportunity, please include your resume, cover letter and unofficial transcripts as part of your online application.
All candidates applying to Canadian Natural must have legal authorization to work in Canada with no restrictions.
We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. This posting will close once a successful candidate has been selected.
Canadian Natural operates one of the largest Campus Recruitment programs in the country, hiring over 400 students every year. Students hired on with us are made to feel a part of the team, gaining high level experience, knowledge, and training that introduces and prepares them for full-time employment.Â
We are proud to share that Canadian Natural has been ranked as a Top Employer for 2023, 2024 and 2025 by Canada's Future Workforce and also one of Forbes' Canada's Best Employers in 2025 and 2026.
Industry Leader: We commenced business in 1989 with a handful of employees and modest production, but today we employ more than 10,000 people and produce over 1 million BOE/d.Â
Community Investment: Social responsibility is a critical element of our commitment to responsible operations and part of our success and pride as a Company. We are committed to investing in the communities where we live and work, creating shared value along the way.
Compensation and Benefits: We strive to share Company success with all employees through a comprehensive total compensation package.
Our People, Our Stories: Our stories demonstrate the strong culture that exists at Canadian Natural - one that focuses on developing people, working together and doing it right, with fun and integrity.
Check out some of our Student Testimonials!
About Canadian Natural
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