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Deskside Technical Support Resource Jobs (NOW HIRING)

Managed Staffing

IT Deskside Technician

Lancaster, PA · On-site

$26 - $27/hr

The Deskside Technician will provide direct, on-site technical support to end users in a manufacturing environment , ensuring smooth operation of computer systems, hardware, and software. Key ...

Metric DCX

IT Support Specialist

Nashville, TN · On-site

This role provides remote and deskside technical support, assists with device deployment, and works closely with the IT Director to coordinate ongoing projects and daily operations. Key ...

AA2IT

Desktop Support Tech I - Draper

Boston, MA · On-site

$22 - $28/hr

This role involves providing deskside technical support, handling software and hardware issues, and managing a high volume of incidents each month. Responsibilities : • handle SLA driven business ...

Wissen Infotech

Deskside Support

Anaheim, CA · On-site

$21.25 - $27/hr

A deskside technician's role is crucial in providing support and maintenance for a company ... resources to perform their job efficiently. This position requires a combination of technical ...

Apptad, Inc.

Deskside Support

Redmond, WA · On-site

Technical Support: Provide onsite and remote assistance to identify and resolve issues with Windows ... Conducting user training sessions and creating educational resources to enhance users' proficiency ...

WEG Electric Corp

IT Support Analyst

Minneapolis, MN · On-site

$70K - $80K/yr

Experience providing onsite or deskside technical support in an office, manufacturing, warehouse, or business environment * Hands-on experience troubleshooting hardware, software, printers, and basic ...

Apex Systems

P3 Deskside Technician

Cary, NC · On-site

$20.75 - $26.25/hr

... technical support to staff. Support includes desktops, laptops, operating systems, business ... Act as a primary IT support resource for the assigned area, partnering with internal teams and ...

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Deskside Technical Support Resource information

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$27K

$43.5K

$66K

How much do deskside technical support resource jobs pay per year?

As of Sep 10, 2026, the average yearly pay for deskside technical support resource in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Deskside Technical Support Resource jobs?

For Deskside Technical Support Resource jobs, the most frequently searched job titles are:

IT Deskside Technician

Lancaster, PA • On-site

Managed Staffing
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Managed Staffingexternal

$26 - $27/hr

Contractor

Re-posted 2 days ago

Job description

IT OT Deskside Technician II


Location: Lancaster, PA 17602
Duration: 12 Months (Contract-to-Hire)
Hours: Full-Time, 40 hours/week

About the Role

Arconic, a global leader in lightweight multi-material solutions for the automotive, aerospace, and industrial sectors, is seeking a motivated IT OT Deskside Technician II for its Lancaster, PA facility.

This position is ideal for a hands-on, customer-focused IT support professional with strong technical troubleshooting skills. The Deskside Technician will provide direct, on-site technical support to end users in a manufacturing environment, ensuring smooth operation of computer systems, hardware, and software.

Key Responsibilities

  • Provide deskside technical support for end users (hardware, software, network, and printers).

  • Troubleshoot and resolve issues related to Windows 11, Microsoft Office 365, networking, and file shares.

  • Support and maintain various brands of printers, scanners, and other peripheral devices.

  • Manage user accounts through Microsoft Active Directory.

  • Work within ServiceNow or similar ITSM tools for incident and request management.

  • Assist with computer asset tracking and equipment moves/installations.

  • Provide VoIP phone system support (setup, troubleshooting).

  • Ensure compliance with IT security and company standards.

  • Communicate technical details clearly to non-technical users.

  • Perform lifting and setup of computer and electronic equipment (up to 50 lbs).

  • Be available for occasional overtime or off-hour work when required.

Required Skills & Experience

  • 3+ years of deskside or IT support experience.

  • Strong knowledge of Windows 11 troubleshooting.

  • Experience with Microsoft Office 365 applications.

  • Familiarity with Active Directory and ServiceNow (or other ticketing systems).

  • Basic understanding of networking, file shares, and printer support.

  • Excellent customer service, communication, and organizational skills.

  • Ability to multitask and work effectively in a team environment.

Education

  • High School Diploma required (Associate or Bachelor’s Degree in IT preferred).