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Deskside Support Technician Jobs (NOW HIRING)

Insight Global

Deskside Support Technician

Springfield, MO · On-site

$24 - $30/hr

Technical certifications (CompTIA A+, Microsoft certifications, etc.) Insight Global is seeking 2 Deskside Support Technicians to assist with a large-scale laptop migration project. These resources ...

Golden Star Technology

Deskside Support Technician

Hebron, KY · On-site

$19.50 - $24.75/hr

Deskside Support Technician Location: Hebron, KY Schedule: Full-Time, Monday-Friday / Shift: Morning Shift 3:30 AM - 12:30 PM (Local Time) Work Arrangement: 100% Onsite / Travel: None Position ...

TEKsystems

Deskside Support Technician

York, NE

$18 - $25/hr

Deskside Support Technician Location: York, NE Type: Full-Time | Onsite Position Overview We are seeking an experienced Deskside Support Technician to provide onsite technical support in a corporate ...

TEKsystems

Deskside Support Technician

York, NE

$18 - $25/hr

Deskside Support Technician Location: York, NE Type: Full-Time | Onsite Position Overview We are seeking an experienced Deskside Support Technician to provide onsite technical support in a corporate ...

System One

Deskside Support Technician

Washington, DC · On-site

$48/hr

Deskside Support Technician Location: Washington, DC Type: Contract Compensation: $48/h SECRET CLEARANCE REQUIRED Work Model: Onsite - onsite Overview We are seeking an experienced Desktop Support ...

Artech Information System LLC

DESKSIDE SUPPORT

Houston, TX

$19.25 - $24.50/hr

Skills Required deskside support technician with at least 3 years experience. * This individual needs to be proficient supporting clients in an Client based Win 7 environment. This model is dispatch ...

Kyndryl

Deskside Support Technician

Phoenix, AZ · On-site

$42K - $78K/yr

The Role We are seeking a proactive and personable Deskside Support Technician to join our client's onsite IT support team. This role is ideal for someone who thrives in face-to-face environments and ...

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Deskside Support Technician information

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How much do deskside support technician jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for deskside support technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is a deskside support technician?

Deskside Support Technicians are IT professionals who provide in-person technical assistance to end users within an organization. They handle issues related to desktops, laptops, printers, and other hardware, as well as troubleshooting software and network problems. Their responsibilities often include installing and configuring equipment, resolving technical incidents, and maintaining the overall functionality of workplace technology. Deskside Support Technicians are essential for ensuring that employees can work efficiently with minimal technology disruptions.

How does a deskside support technician typically collaborate with other IT teams to resolve complex technical issues?

Deskside Support Technicians often act as the first point of contact for end-users experiencing technical problems, but they regularly collaborate with specialized IT teams such as network administrators, system engineers, or cybersecurity staff when issues go beyond standard troubleshooting. This collaboration may involve escalating tickets, participating in cross-team meetings, or providing detailed documentation of user-reported problems. Effective communication and teamwork are essential, as technicians not only relay information but also help implement solutions and update users on progress. This integrated approach ensures that technical issues are resolved efficiently and users experience minimal downtime.

What are the key skills and qualifications needed to thrive as a deskside support technician, and why are they important?

To thrive as a Deskside Support Technician, you need strong troubleshooting skills, knowledge of operating systems and hardware, and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and basic networking equipment is essential for efficient support. Excellent communication, patience, and customer service skills set top performers apart in this role. These abilities are crucial for quickly resolving technical issues and ensuring minimal disruption to business operations.

What is the difference between Deskside Support Technician vs Help Desk Technician?

AspectDeskside Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, direct user supportRemote or on-site, troubleshooting via phone or remote tools
Employer & Industry UsageCorporate IT, educational institutions, governmentCustomer service centers, IT support services, corporate help desks

Deskside Support Technicians typically provide hands-on, on-site support to end-users, resolving hardware and software issues directly at their workstations. Help Desk Technicians often handle remote troubleshooting, assisting users via phone or remote access. Both roles require similar certifications and are integral to IT support teams, but their work environments and interaction methods differ.

More about Deskside Support Technician jobs

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What states have the most Deskside Support Technician jobs?

States with the most job openings for Deskside Support Technician jobs include:

What job categories do people searching Deskside Support Technician jobs look for?

The top searched job categories for Deskside Support Technician jobs are:

Deskside Support Technician jobs near you
Infographic showing various Deskside Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Deskside Support Technician

Springfield, MO • On-site

Insight Global
See more jobs at Insight Globalexternal

$24 - $30/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Required Skills & Experience
• 3+ years of Deskside Support experience
• Enterprise Windows support experience
• Laptop deployment and migration experience
• Strong end-user support and communication skills
• Hardware troubleshooting and break/fix support
• Experience with Microsoft 365
• Familiarity with Active Directory
• Experience working within a ticketing system (ServiceNow preferred)
Nice to Have Skills & Experience
• Large-scale migration or refresh project experience
• Intune and Autopilot exposure
• Asset management experience
• Enterprise environment experience supporting 500+ users
• Technical certifications (CompTIA A+, Microsoft certifications, etc.)
Job Description
Insight Global is seeking 2 Deskside Support Technicians to assist with a large-scale laptop migration project. These resources will work directly with end users to deploy new devices, complete workstation refreshes, troubleshoot technical issues, and provide exceptional customer support throughout the migration lifecycle. This is an excellent opportunity for candidates who enjoy hands-on support work in a fast-paced enterprise environment. Support laptop refresh and migration activities. Deploy, configure, and validate new laptops. Troubleshoot hardware and software issues. Provide deskside support during migration waves. Schedule and communicate with end users. Support printers, docks, monitors, and mobile peripherals. Escalate issues to Infrastructure teams when necessary. Track assets and document activities in ServiceNow.