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Deskside Support Jobs (NOW HIRING)

WilmerHale

Deskside Support Supervisor

Washington, DC · On-site

The Deskside Support Supervisor also functions as a Support Specialist, about 50% of their day, and provides technical support to office staff and lawyers. The Supervisor works closely with the ...

Artech Information System LLC

DESKSIDE SUPPORT

Los Angeles, CA · On-site

$21.75 - $27.75/hr

DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 months with possible extension. Candidates should be able to diagnose configure and install common ...

Artech Information System LLC

Deskside support

Chicago, IL · On-site

$20.75 - $26.50/hr

DESKSIDE Support Representative Distributed Client Services Location: Chicago IL Duration:1 Year Candidates should be able to diagnose configure and install common applications and install/remove ...

Artech Information System LLC

NJ · On-site

$20.25 - $25.75/hr

DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 months with possible extension. Candidates should be able to diagnose configure and install common ...

Artech Information System LLC

DESKSIDE SUPPORT

Oakland, CA · On-site

$23.25 - $29.50/hr

DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 months with possible extension. Candidates should be able to diagnose configure and install common ...

Artech Information System LLC

deskside support

Bothell, WA · On-site

$22.75 - $28.75/hr

Deskside Support Representative Distributed Client Services Location: -: Bothell,WA Duration: 1 year (with possible extension) Win7/Win XP OS support Office 2003/2007/2010 support Deskside support ...

Artech Information System LLC

Deskside Support

Austin, TX · Remote

$20 - $25.50/hr

Deskside Support Location: AUSTIN, TX Duration: 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common ...

Artech Information System LLC

deskside support

San Ramon, CA · On-site

$22.75 - $28.75/hr

DESKSIDE Support Representative Distributed Client Services Location: FOSTER CITY,CA AND SAN RAMON,CA Duration:1 Year Candidates should be able to diagnose configure and install common applications ...

Artech Information System LLC

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

Deskside Support Representative Distributed Client Services Location: Southfield,MI Duration: 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS ...

Artech Information System LLC

DESKSIDE SUPPORT

Cerritos, CA · On-site

$21 - $26.75/hr

Deskside Support Representative Distributed Client Services Location: PASADENA, CA 91105 Duration: 12 months with possible extension. Deskside support D S J Min 5 years exp MAC skills valid drivers ...

Artech Information System LLC

DESKSIDE SUPPORT

Houston, TX

$19.25 - $24.50/hr

Deskside Support Representative Distributed Client Services Location:Houstan,TX Duration: 12 + Months (with possible extension) * Skills Required deskside support technician with at least 3 years ...

Artech Information System LLC

DESKSIDE SUPPORT

New York, NY

$22.25 - $28.25/hr

DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 months with possible extension. Candidates should be able to diagnose configure and install common ...

Artech Information System LLC

NJ · On-site

$20.25 - $25.75/hr

DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 months with possible extension. Candidates should be able to diagnose configure and install common ...

Artech Information System LLC

deskside support

Richmond, IN · Remote

$18 - $23/hr

Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve ...

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Deskside Support information

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$13

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$32

How much do deskside support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for deskside support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are Deskside Support specialists?

Deskside Support specialists are IT professionals who provide on-site technical assistance to end users within an organization. They handle issues related to computer hardware, software, printers, and other workplace technology, ensuring that employees can work efficiently. These specialists often troubleshoot problems, perform repairs, set up new equipment, and assist with software installations or updates. Their role is crucial in maintaining smooth daily operations by addressing technical issues quickly and effectively.

What is the difference between Deskside Support vs Help Desk Technician?

AspectDeskside SupportHelp Desk Technician
CredentialsCompTIA A+, HDI certifications often preferredCompTIA A+, ITIL Foundation, HDI certifications common
Work EnvironmentOn-site, direct user support, hardware troubleshootingHelp desk, remote support, software and hardware issues
Employer & IndustryIT service providers, corporate IT departmentsIT support centers, corporate and government sectors
Search & Comparison IntentUnderstanding on-site support rolesUnderstanding remote and software support roles

Deskside Support focuses on on-site, hands-on hardware and software troubleshooting directly at the user's location. Help Desk Technicians typically handle remote support, troubleshooting software issues, and providing assistance via phone or ticketing systems. Both roles require similar certifications and are integral to IT support teams, but Deskside Support emphasizes physical, on-site assistance, while Help Desk Technicians often work remotely.

What are the key skills and qualifications needed to thrive as a Deskside Support professional, and why are they important?

To thrive as a Deskside Support professional, you need strong troubleshooting abilities, knowledge of operating systems and hardware, and typically an associate degree or relevant IT certifications. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician are commonly expected. Excellent communication, patience, and customer service skills help build trust and effectively resolve user issues. These skills are crucial for minimizing downtime, ensuring smooth business operations, and providing a positive user experience.

What are some common challenges faced by Deskside Support technicians, and how can they be addressed?

Deskside Support technicians often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar hardware or software issues, and balancing on-site tasks with remote support needs. Staying organized and prioritizing tickets based on urgency is key to managing workload effectively. Building strong communication skills and maintaining up-to-date technical knowledge can help resolve issues more efficiently, while collaborating with team members ensures complex problems are addressed quickly.
More about Deskside Support jobs
What cities are hiring for Deskside Support jobs? Cities with the most Deskside Support job openings:
What states have the most Deskside Support jobs? States with the most job openings for Deskside Support jobs include:
What job categories do people searching Deskside Support jobs look for? The top searched job categories for Deskside Support jobs are:
Deskside Support jobs near you
Infographic showing various Deskside Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, and 23% Part Time. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
DESKSIDE SUPPORT

DESKSIDE SUPPORT

Artech Information System LLC

Los Angeles, CA • On-site

$21.75 - $27.75/hr

Full-time

Posted 22 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: DESKSIDE Support Representative Distributed Client Services
Los Angeles, CA

Duration: 12 months with possible extension.

Job Description:

Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.

provide remote O365 on workstations and mobile devices which would include inTune MDM application Remote take-over skills a plus.

Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.

Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications.

Additional Information

For more information, Please contact

Shubham

97295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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