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Desk Support Jobs in Raleigh, NC (NOW HIRING)

Robert Half

Office Manager

Durham, NC · On-site

$19 - $22/hr

The person in this role will balance front-desk support, supply coordination, and basic accounts payable tasks with professionalism and attention to detail. Responsibilities: • Oversee day-to-day ...

STI

Child Welfare Readiness Laison

Durham, NC · On-site

This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral part of Readiness and Implementation Support initiatives. Working closely with the Readiness Lead ...

STI

Child Welfare Specialist

Durham, NC · On-site

This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral part of Readiness and Implementation Support initiatives. Working closely with the Readiness Lead ...

Titan

Service Desk Engineer

Raleigh, NC · On-site

$55K - $65K/yr

What we're looking for * 1+ years in a service desk, help desk, or desktop support role (or equivalent hands-on experience). * Working knowledge of Windows, macOS, Active Directory / Entra ID, and ...

Leisnoi, Inc.

Help Desk Technician

Durham, NC · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary ... All employees supporting this contract are considered mission critical and may be required to ...

Titan

AI-Native Service Desk Manager

Raleigh, NC · On-site

$95K - $125K/yr

Own incident communication and major-incident coordination What We're Looking For * 5+ years in service desk or IT support, with 2+ years managing a team * Strong grounding in ITSM fundamentals (ITIL ...

STI

Child Welfare Specialist

Durham, NC · On-site

This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral part of Readiness and Implementation Support initiatives. Working closely with the Readiness Lead ...

STI

Child Welfare Readiness Liaison

Durham, NC · On-site

This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral part of Readiness and Implementation Support initiatives. Working closely with the Readiness Lead ...

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All JobsDesk Support JobsDesk Support Jobs in Raleigh, NC

Desk Support information

See Raleigh, NC salary details

$12

$22

$32

How much do desk support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for desk support in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

For a Desk Support role, earning $4,000 a week typically requires specialized skills, certifications, or experience rather than a formal degree. High-paying IT support or technical roles may reach this level with certifications like CompTIA or Cisco, but such earnings are often associated with freelance, contract, or senior positions rather than entry-level jobs.

What are the key skills and qualifications needed to thrive as a Desk Support Specialist, and why are they important?

To thrive as a Desk Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

Will IT help desk be replaced by AI?

The IT help desk role, including desk support, involves troubleshooting and customer service that currently require human judgment and communication skills. While AI tools can assist with routine tasks and provide automated support, they are unlikely to fully replace human desk support staff in the near future due to the need for complex problem-solving and personalized assistance.

What are desk support jobs?

Desk support jobs, often referred to as help desk or IT support roles, involve assisting users with technical issues related to hardware, software, and network systems. Desk support professionals troubleshoot problems, provide solutions, and guide users through technical processes, either in person, over the phone, or via email and chat. They are essential in ensuring that employees or customers can effectively use their technology and often escalate complex issues to higher-level IT staff. Strong communication and problem-solving skills are important in this role.

What is a support desk job?

A support desk job involves providing technical assistance and customer service to users experiencing hardware, software, or network issues. Support desk professionals troubleshoot problems, often using remote tools or on-site visits, and may require knowledge of specific systems or certifications like CompTIA A+.

What are some common challenges faced by Desk Support professionals, and how can they be effectively managed?

Desk Support professionals often encounter challenges such as managing a high volume of requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical skills. Staying organized and prioritizing tasks is key to handling multiple tickets efficiently. Building strong communication skills helps in translating technical solutions into easy-to-understand language for end users. Ongoing learning about new technologies and company systems also ensures you can solve issues quickly and support colleagues effectively.

What is the difference between Desk Support vs Help Desk Technician?

AspectDesk SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOffice, on-siteHelp desk, remote or on-site
Primary ResponsibilitiesHardware setup, troubleshooting, user supportTechnical support, issue resolution, ticket management

Desk Support and Help Desk Technicians both provide technical assistance, but Desk Support typically focuses on hardware and on-site support, while Help Desk Technicians handle a broader range of issues, often remotely. Both roles require similar certifications and are essential in IT support teams, but their work environments and specific duties differ slightly.

Is a helpdesk a stressful job?

Desk support roles can be stressful due to the need to resolve technical issues quickly and manage multiple user requests. The job often requires strong communication skills, patience, and the ability to work under pressure, especially during high-demand periods or system outages.
What are popular job titles related to Desk Support jobs in Raleigh, NC? For Desk Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Desk Support jobs in Raleigh, NC look for? The top searched job categories for Desk Support jobs in Raleigh, NC are:
Desk Support jobs near you
Infographic showing various Desk Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,807 per year, or $22.5 per hour.
Office Manager

Office Manager

Robert Half

Durham, NC • On-site

$19 - $22/hr

Temporary

Posted 10 days ago

Job description

We are looking for a dependable Office Manager to support daily administrative operations for a church office in Durham, North Carolina. This part-time contract opportunity with permanent potential is ideal for someone who enjoys creating an organized, welcoming environment while keeping office processes running smoothly. The person in this role will balance front-desk support, supply coordination, and basic accounts payable tasks with professionalism and attention to detail.
Responsibilities:
• Oversee day-to-day office activities to help maintain an efficient and well-organized workplace.
• Welcome visitors, answer incoming calls, and provide courteous front-office assistance to staff and guests.
• Monitor inventory levels, order needed materials, and keep office supplies stocked for ongoing operations.
• Handle accounts payable support, including reviewing invoices and preparing items for timely processing.
• Maintain office records, correspondence, and administrative documents in an accurate and accessible manner.
• Coordinate routine clerical tasks and scheduling needs to support the church's weekday operations.• Prior experience in office administration, office coordination, or a similar support role.
• Ability to manage reception responsibilities with a detail-oriented and service-oriented approach.
• Working knowledge of office supply ordering, inventory tracking, and general administrative procedures.
• Experience assisting with accounts payable or invoice processing.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Clear written and verbal communication skills.
• Proficiency with standard office software and basic computer systems.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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