ZipRecruiter

Log In

1

Desk Support Jobs in Raleigh, NC (NOW HIRING)

TEKsystems

Help Desk Technician

Raleigh, NC

$18 - $20/hr

This role will be onsite Monday to Friday 8-5pm Skills Help desk support, Help desk ... Troubleshooting, Office 365 Top Skills Details Help desk support,Help desk,Troubleshooting,Office ...

TEKsystems

Help Desk Technician

Raleigh, NC · On-site

$18 - $20/hr

This role will be onsite Monday to Friday 8-5pm Skills Help desk support, Help desk ... Troubleshooting, Office 365 Top Skills Details Help desk support,Help desk,Troubleshooting,Office ...

TEKsystems

Help Desk Technician

Raleigh, NC · Remote

$20 - $30/hr

This role supports over 10,000 end users, providing assistance with internal applications, products ... Help Desk Support * Technical Troubleshooting * ServiceNow * Customer Service * Ticket Management ...

GRAIL

IT Help Desk Specialist - #4915

Durham, NC · On-site

$30 - $41/hr

It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...

defi AUTO LLC

Client Support Desk Analyst

Raleigh, NC · On-site

$60K - $75K/yr

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

previous pagenext page

Showing results 21-40

All JobsDesk Support JobsDesk Support Jobs in Raleigh, NC

Desk Support information

See Raleigh, NC salary details

$12

$22

$32

How much do desk support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for desk support in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a desk support?

Desk support jobs, often referred to as help desk or IT support roles, involve assisting users with technical issues related to hardware, software, and network systems. Desk support professionals troubleshoot problems, provide solutions, and guide users through technical processes, either in person, over the phone, or via email and chat. They are essential in ensuring that employees or customers can effectively use their technology and often escalate complex issues to higher-level IT staff. Strong communication and problem-solving skills are important in this role.

What are the key skills and qualifications needed to thrive as a desk support specialist, and why are they important?

To thrive as a Desk Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges faced by desk support professionals, and how can they be effectively managed?

Desk Support professionals often encounter challenges such as managing a high volume of requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical skills. Staying organized and prioritizing tasks is key to handling multiple tickets efficiently. Building strong communication skills helps in translating technical solutions into easy-to-understand language for end users. Ongoing learning about new technologies and company systems also ensures you can solve issues quickly and support colleagues effectively.

What is the difference between Desk Support vs Help Desk Technician?

AspectDesk SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOffice, on-siteHelp desk, remote or on-site
Primary ResponsibilitiesHardware setup, troubleshooting, user supportTechnical support, issue resolution, ticket management

Desk Support and Help Desk Technicians both provide technical assistance, but Desk Support typically focuses on hardware and on-site support, while Help Desk Technicians handle a broader range of issues, often remotely. Both roles require similar certifications and are essential in IT support teams, but their work environments and specific duties differ slightly.

What are popular job titles related to Desk Support jobs in Raleigh, NC?

For Desk Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Desk Support jobs in Raleigh, NC look for?

The top searched job categories for Desk Support jobs in Raleigh, NC are:

Desk Support jobs near you
Infographic showing various Desk Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Front Desk Receptionist-Wellness Coordinator

The Joint Chiropractic

Durham, NC • On-site

$15 - $18/hr

Part-time

Posted 27 days ago

Job description

Front Desk Wellness Coordinator - Raleigh, NC
$15-$18/hour Based on Experience + Bonus | Part-Time | In-Person
We are seeking an organized, personable, and detail-oriented Front Desk Wellness Coordinator to join our Durham team. This position is ideal for someone who enjoys working directly with patients, providing excellent customer service, and contributing to a positive, professional wellness environment.
Key Responsibilities
  • Greet patients and members upon arrival and complete check-in procedures
  • Answer incoming phone calls and respond to electronic messages in a timely and professional manner
  • Schedule, confirm, and manage appointments using clinic scheduling systems
  • Process payments and support point-of-sale functions
  • Educate patients on available membership and package options
  • Support patient retention and clinic sales goals
  • Maintain accurate records and complete basic reporting tasks
  • Provide general administrative and front desk support to ensure smooth daily clinic operations
  • Help create a welcoming, efficient, and professional patient experience
Compensation & Hours
  • $15-$18 per hour, based on experience + monthly performance bonuses
  • Bonus opportunities based on individual and clinic performance
  • Approximately 25-35 hours per week
  • Part-time, in-person position
Preferred Qualifications
  • Strong customer service and interpersonal communication skills
  • 1+ year of sales experience required
  • 2+ years of customer service experience preferred
  • Prior front desk, receptionist, healthcare, wellness, or administrative experience preferred
  • Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems
  • Confident discussing services, memberships, and packages with patients
  • Ability to multitask, stay organized, and work efficiently in a fast-paced environment
  • Dependable, professional, positive, and team-oriented
Benefits
  • Employee discount
  • Part-time scheduling
  • Bonus opportunities
  • Supportive team environment
  • Opportunities for professional growth and development

Job Type: Part-time to Full- time
Work Location: In person - Raleigh, NC

Apply