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Desk Manager Jobs in Renton, WA (NOW HIRING)

IT Service Desk Supervisor

Seattle, WA · On-site

$93.16K - $139.71K/yr

Manage workload distribution, ticket assignments, and staff scheduling. * Ensure compliance with service-level agreements (SLAs) and performance metrics. * Monitor help desk systems and workflows to ...

Front Desk Agent

Edgewood, WA · On-site

$18.50 - $19/hr

We are seeking a Front Desk Agent to join our Team with a starting Wage up to $18.50 - $19.00 per ... The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 ...

We are seeking a Front Desk Agent to join our Team with a starting Wage up to $18.50 - $19.00 per ... The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 ...

The Front Desk position is a key position with in the club. The front desk is where our guests and ... Notifies management of gym incidents that requires incident reports. * Works when scheduled and ...

Front Desk

Woodinville, WA · On-site

$17.13/hr

The Front Desk Associate is required to greet guests and members with warmth and enthusiasm by ... Notifies management of gym incidents that requires incident reports. * Works when scheduled and ...

Immediately reports or escalates to management any unsafe conditions or emergency situations. Administrative * Keeps front desk and lobby neat and clean at all times. * Performs opening and closing ...

They are be responsible for managing the team's workload, setting priorities, and ensuring that service levels are met. Responsibilities The Service Desk Team Leader plays a critical role in ...

They are be responsible for managing the team's workload, setting priorities, and ensuring that service levels are met. Responsibilities The Service Desk Team Leader plays a critical role in ...

Immediately reports or escalates to management any unsafe conditions or emergency situations. Administrative: * Keeps front desk and lobby neat and clean at all times. * Performs opening and closing ...

Front Desk Agent

Silverdale, WA · On-site

$17.13 - $18.13/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work ...

Front Desk Agent

Silverdale, WA · On-site

$17.13 - $18.13/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work ...

Front Desk Attendant

Puyallup, WA · On-site

$14.49 - $21/hr

Immediately reports or escalates to management any unsafe conditions or emergency situations. Administrative * Keeps front desk and lobby neat and clean at all times. * Performs opening and closing ...

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Desk Manager information

See Renton, WA salary details

$33.9K

$144.3K

$180.7K

How much do desk manager jobs pay per year?

As of May 30, 2026, the average yearly pay for desk manager in Renton, WA is $144,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,900.00 and $177,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desk Manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a Desk Manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What are Desk Managers?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Renton, WA? The most popular types of Desk jobs in Renton, WA are:
What job categories do people searching Desk Manager jobs in Renton, WA look for? The top searched job categories for Desk Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Desk Manager jobs? Cities near Renton, WA with the most Desk Manager job openings:

Hotel Front Desk Supervisor

Marriott Tacoma Downtown

Tacoma, WA

$23/hr

Full-time

Posted 21 days ago


Job description

Join our dynamic team at Marriott Tacoma Downtown as a Front Office Supervisor. Embrace this incredible chance by applying today and embarking on a fulfilling career journey with us.


Compensation:

$23 hourly


Responsibilities:
  • Must have open availability to include evenings and weekends.
  • Responsible for assisting the Assistant Front Office Manager in directing the operations of the front office on a daily basis. Responsible for supervising and working with the Front Office staff to ensure the highest quality of guest service.    
  • Ensures that all front office associates receive adequate training for the performance of the position. 
  • Provides feedback on a continual basis. 
  • Participated in the training, development, and disciplining of all front office staff. 
  • Maintains records of absences and tardiness.
  • Performs all front office duties, including check-in, check-out, reservations, etc. 
  • Maintains a high daily average rate (ADR). Answers inquiries pertaining to hotel policies and services. 
  • Ensures that all required reports are completed and submitted in a timely manner. 
  • Ensures guest satisfaction by responding to and resolving guest complaints. 
  • Is aware of direct competition.
  •  Fills in at the front desk and reservations when staffing needs and hotel needs dictate. 
  • Maintains regular contact with the Housekeeping Department to ensure proper room status. 
  • Fills in for the Assistant Front Office Manager in his/her absence. 
  • Must wear the required uniform. 
  • Must maintain a neat, clean, well-groomed appearance.
  • Ensures that staff are in adherence to uniform/grooming standards at all times. 
  • Ensures that all guests are served. 
  • Notifies the Front Office Manager of guest comments. 
  • Performs other duties as assigned by management.    


SUPERVISORY RESPONSIBILITIES:

  • Supervises a total of 10 to 20 employees in the front office department.
  • Responsible for the direction, coordination, and execution of this unit.  
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. 
  • Responsibilities include training employees, planning, assigning, and directing work; rewarding and disciplining employees(under the discretion of the front office manager); addressing complaints; and resolving problems.    

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Associate's Degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination and experience. In-depth knowledge of Front Office and Reservations System procedures.  Marriott experience preferred.

About Company

Elevate your stay at Marriott Tacoma Downtown. Our four-star hotel in Downtown Tacoma, WA, offers comfortable accommodations with contemporary décor and ultramodern on-site amenities. From the moment you walk through the grand entrance, our staff is here to make sure you get everything you need for an exceptional travel experience. Head to the rooftop pool to take in stunning views of Downtown Tacoma or visit one of the nearby Tacoma restaurants for a delicious meal. Whether you're in Tacoma on business or leisure, travel brilliantly at Marriott Tacoma Downtown.