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Overnight Front Desk Jobs in Renton, WA (NOW HIRING)

Marriott

Overnight Front Desk Manager

Seattle, WA

$19.25 - $25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

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Overnight Front Desk information

See Renton, WA salary details

$11

$18

$24

How much do overnight front desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for overnight front desk in Renton, WA is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.82 per hour, depending on experience, location, and employer.

What does an overnight front desk do?

An Overnight Front Desk employee is responsible for managing the front desk operations during nighttime hours, typically in hotels or similar establishments. Their duties often include checking in late-arriving guests, handling reservations, answering phones, addressing guest concerns, and maintaining security by monitoring entrances. They also ensure that administrative tasks are completed before the morning shift arrives. Strong communication skills and the ability to work independently are important for this role.

What are the key skills and qualifications needed to thrive as an overnight front desk employee, and why are they important?

To thrive as an Overnight Front Desk employee, you need strong customer service skills, attention to detail, and basic administrative abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and standard office equipment is typically required. Excellent communication, problem-solving, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure smooth operations, guest satisfaction, and effective handling of late-night challenges in hospitality settings.

What are some common challenges faced by overnight front desk staff, and how can they be managed effectively?

Overnight Front Desk staff often encounter unique challenges such as handling late-night guest requests, managing security concerns, and working with limited on-site support. Staying alert during quiet periods and efficiently addressing guest needs are crucial. Building strong communication skills and being familiar with emergency protocols help manage unexpected situations. Additionally, maintaining organization and preparing for the morning shift transition ensure a smooth operation.

What is the difference between Overnight Front Desk vs Night Auditor?

AspectOvernight Front DeskNight Auditor
Primary RoleHandling guest check-ins/outs, customer service, and front desk operations during overnight hoursPerforming front desk duties plus auditing financial transactions and balancing accounts
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; hospitality or accounting experience often preferred
Work EnvironmentHotel front desk, customer service settingHotel front desk with additional accounting responsibilities
Industry UsageCommon in hotels, motels, hospitalityCommon in hotels, especially larger properties with accounting needs

While both roles operate overnight at hotels, the Overnight Front Desk primarily focuses on guest services and front desk operations, whereas the Night Auditor combines guest services with financial auditing and account balancing. The Night Auditor's role includes accounting tasks, making it slightly more specialized in financial responsibilities.

What are the most commonly searched types of Front Desk jobs in Renton, WA?

The most popular types of Front Desk jobs in Renton, WA are:

What cities near Renton, WA are hiring for Overnight Front Desk jobs?

Cities near Renton, WA with the most Overnight Front Desk job openings:

Overnight Front Desk jobs near you
Infographic showing various Overnight Front Desk job openings in Renton, WA as of August 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,106 per year, or $18.8 per hour.

Overnight Front Desk Manager

Marriott

Seattle, WA

$19.25 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,189 frontline employees who took The Breakroom Quiz

55th of 107 rated hotels

Job description

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Understands employee positions well enough to perform duties in employees' absence.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Supports daily Front Desk shift operations.

Supporting Progress Toward Guest Services and Front Desk Goals

Supports day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Observes staffing levels to ensure that guest service, operational needs and financial objectives are met.

Supports training of staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supports same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Encourages employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Supporting Projects and Policies

Supports implementation of customer recognition/service programs, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Supports training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.  

Washington Applicants Only: Employees will accrue paid sick leave, 0.04359 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. 
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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