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Desk Manager Jobs in Edmonds, WA (NOW HIRING)

Oracle

Support Desk Manager

Seattle, WA

The Support Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...

ProSidian Consulting

HRSM Help Desk Manager - WA

Seattle, WA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

HRSM Help Desk Manager Candidates shall work to support requirements for Program Support and The Help Desk Manager Provide daily supervision and direction to staff who are responsible for phone and ...

Marriott

Overnight Front Desk Manager

Seattle, WA

$19.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott International

Overnight Front Desk Manager

Seattle, WA · On-site

$29.33 - $37.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Fennemore Craig

Help Desk Support

Seattle, WA · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage incoming help desk tickets, ensuring accurate documentation, timely follow-up, and resolution. * Support remote staff to ensure efficient administration and operation of the firm's computer ...

Brooks Running

Manager, IT Service Desk

Seattle, WA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Manager, IT Service Desk at Brooks, you are responsible for providing vision and leadership to a team of technology professionals responsible for providing global end user technology support ...

Elevated Property Services LLC

Front Desk Agent

Bremerton, WA · On-site

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Front Desk Manager Updated: July 29, 2026 POSITION SUMMARY Represents the hotel to the guests throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest ...

Zumiez

Solutions Desk Analyst / DC Specialist

Lynnwood, WA · On-site

$21 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Handle IT related incidents through a ticket queue management system, driving tickets to resolution with urgency, efficiency, and accuracy. * Handle walk-up customers at the IT Service Desk location ...

Highgate Hotels

Front Desk Supervisor

Seattle, WA · On-site

$19.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Throughout our 40-year history we have established proven methods of management, development, and ... As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and ...

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All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Edmonds, WA

Desk Manager information

See Edmonds, WA salary details

$32.9K

$140.3K

$175.7K

How much do desk manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for desk manager in Edmonds, WA is $140,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,800.00 and $172,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Edmonds, WA?

The most popular types of Desk jobs in Edmonds, WA are:

What job categories do people searching Desk Manager jobs in Edmonds, WA look for?

The top searched job categories for Desk Manager jobs in Edmonds, WA are:

What cities near Edmonds, WA are hiring for Desk Manager jobs?

Cities near Edmonds, WA with the most Desk Manager job openings:

Desk Manager jobs near you
Infographic showing various Desk Manager job openings in Edmonds, WA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $140,336 per year, or $67.5 per hour.

Support Desk Manager

Oracle

Seattle, WA

Full-time

Re-posted 16 days ago

Oracle rating

8.7

Company rating: 8.7 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

55th of 244 rated software companies

Job description

The Support Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing the team's workload, setting priorities, and ensuring that service levels are met.

Responsibilities

The Support Desk Manager plays a critical role in delivering a flawless customer experience by monitoring the duties of the service desk team members and securing prompt attendence to client inquires.

Responsibilities:

  • Manage the team's workload and ensure timely delivery of service
  • Monitor service desk team members' duties to ensure prompt attendance to client inquiries
  • Address training needs and develop training plans for team members
  • Conduct team meetings to review performance, discuss issues and provide guidance
  • Manage customer escalations and ensure they're handled professionally
  • Keep service desk procedures documented and up-to-date
Qualifications

Key qualifications required to succeed as the team leader of a service desk:

  • Showcase good interpersonal skills for customer relations
  • Ability to work under pressure
  • Must have good leadership skills 
  • Must be knowledgeable about service desk system and IT tools
  • Must have good judgment in handling serious customer problems.

If you meet these requirements and are interested in this exciting opportunity, please submit your application with your resume and cover letter.

What Oracle employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Oracle

Sourced by ZipRecruiter

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Redwood City, CA, US

Year founded

1977

Social media

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