Job Description The Front Desk Administrator serves as the first point of contact for members, guests, and visitors .
This role is responsible for providing excellent customer service, managing front desk operations, assisting with member services, and ensuring a welcoming and professional environment. The ideal candidate is friendly, organized, detail-oriented, and able to multitask in a fast-paced hospitality setting.
Hours 8am-4pm Flexible days / Saturdays a must
Salary :$22 per hour to start
Location: Treasure Island
Key Responsibilities: - Greet members, guests, and visitors in a friendly and professional manner.
- Answer and direct incoming phone calls and emails.
- Check members and guests in and verify memberships or reservations.
- Provide information about club amenities, events, policies, and services.
- Manage guest passes and maintain accurate visitor logs.
- Handle reservations for club facilities, events, and activities.
- Process payments, membership fees, and other transactions as needed.
- Maintain front desk area to ensure it is clean, organized, and presentable.
- Coordinate with club staff to ensure smooth daily operations.
- Assist with administrative tasks including filing, data entry, and scheduling.
- Address member or guest concerns and escalate issues when necessary.
- Support club events by assisting with check-in and guest coordination.
Qualifications: - High school diploma or equivalent required.
- Previous front desk, receptionist, hospitality, or customer service experience preferred.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Basic computer skills (Microsoft Office, email, scheduling systems).
- Professional appearance and positive attitude.
- Ability to work flexible hours, including weekends and holidays if needed.
Preferred Skills: - Experience working in hospitality, country club, or resort environments.
- Cash handling and payment processing experience.
- Bilingual (Spanish/English) is a plus.
Work Environment: - Fast-paced customer service environment.
- Interaction with members, guests, and club staff throughout the day.
- May require standing for extended periods.
Meet Your RecruiterDana Alfano D'ettorre
Branch Manager - 727 577 5700
- D.Dettorre@FastTrackSE.com