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Default Manager Jobs (NOW HIRING)

KeyCorp

Default Operations Support Specialist

Cleveland, OH · Hybrid

$18.75 - $25/hr

Provides internal support to Default Management Ops teams * Enters data into multiple systems * Reviews documentation and sends out time-sensitive correspondence * Roles at this level are responsible ...

Key Bank

Default Operations Support Specialist

Brooklyn, OH · Hybrid

$18.75 - $25/hr

Provides internal support to Default Management Ops teams * Enters data into multiple systems * Reviews documentation and sends out time-sensitive correspondence * Roles at this level are responsible ...

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$24.5K

$59.5K

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How much do default manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for default manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Default Manager vs Loan Manager?

AspectDefault ManagerLoan Manager
Required CredentialsTypically a bachelor's degree in finance, banking, or related field; certifications like CAMS or AML are commonSimilar credentials, often with a focus on lending, credit analysis, and financial regulations
Work EnvironmentBanking institutions, financial services firms, or loan servicing companiesCommercial banks, mortgage companies, or credit unions
Employer & Industry UsageUsed in banking and financial sectors managing defaulted loans or credit riskUsed in lending institutions overseeing loan portfolios and credit approval processes

The Default Manager and Loan Manager roles share similar educational backgrounds and work environments within financial institutions. While the Default Manager focuses on managing defaulted loans and mitigating losses, the Loan Manager handles the origination, approval, and management of new loans. Both positions require financial expertise and are integral to the lending process, but their primary responsibilities differ in the loan lifecycle.

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Default Manager jobs near you

Default Management Specialist

SCI Acquistion Co Inc

Austin, TX

Full-time

Posted 13 days ago

Job description

The Default Management Specialist provides support and collaborates with campus Loan Advisors in the company. This position is responsible for administering the borrower delinquency and default prevention program by providing constant counseling, support and resolution options to student borrowers consistent with federal requirements and the default management procedures in addition to established company policies and procedures.

ESSENTIAL DUTIES, RESPONSIBLITIES, AND EXPECTATIONS

• Work in cooperation with staff to ensure optimal default prevention techniques are applied;

• Enrollment processing in NSLDS;

• Knowledge of eCDR challenge process in eCDR Appeals Federal website;

• Conduct loan exit counseling with any students as needed;

• Perform monthly campus visits to conduct financial aid, loan literacy and counseling workshops with students to educate them about their responsibilities as a borrower and general money management skills;

• Review Default, Bankruptcy, and Loan Discharge Conflict Flags (C flags) received from NSLDS to determine whether proper documentation has been submitted to clear the flag;

• Administer follow-up and tracking activities in accordance with the default management procedures;

• Maintain timely and accurate reporting of results;

• Conduct default prevention activities on a daily basis using various sources;

• Actively assist and counsel students to resolve delinquencies and prevent default via deferment or forbearance;

• Assist students with relevant paperwork/forms and providing contact information for lenders and servicers;

• Update and maintain appropriate records and multiple databases, including keeping current contact information for student at exit and during in-grace period;

• Maintain knowledge of constantly changing regulations and procedures; advise colleagues as needed;

• Serve as liaison with lenders, servicers, third party services and guarantors to identify and prevent delinquent borrowers from going into default;

• Conduct loan exit counseling with any students as needed;

• Represent the Institute and all affiliated brands in the most professional and positive light;

• Regular, consistent, on-time attendance is an essential function of the job;

QUALIFICATIONS

• Associate Degree Liberal Arts or business;

• 3-5 years of default prevention experience and/or Title IV financial aid experience and/or lender experience required;

• Collection experience with a call center.

• Strong knowledge of computer systems including Microsoft Office Suite;

• Basic computer software skills including MS Office and inclusive loan or ERP systems such as SAP, CampusVue, or ECMC Loan Tracker required.

About Southern Careers Institute:

SCI has been changing lives for over 60 years, now and we’re just getting started. We offer certification-based training with programs in Medical, Business, Cosmetology, Skilled-Trades and Technology with campuses spanning across central and south Texas as well as online. Our students can graduate most of our programs in under one year and with real-world experience under their belt.