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Debt Collections Manager Jobs in Virginia (NOW HIRING)

UHS

Vendor Management Team Leader

Richmond, VA · On-site

$21.26 - $31.89/hr

... Agency Manager to coordinate the vendor activities of the Vendor Management team. Key ... Serve as a support to Agency Reps, Charity and Medicare Bad Debt Specialists and other staff by ...

W3Global Inc.

Associate Attorney

Vienna, VA · On-site

$120K - $150K/yr

Active Maryland Bar license. * 2-4 years of collections experience. * Knowledge of the Fair Debt ... Manage a high-volume collections caseload from intake through resolution. * Handle court ...

LoanCare

Collections Team Lead (On-site)

Virginia Beach, VA · On-site +1

$20.43 - $34.28/hr

... management's attention through emails, listening to calls, conversations on the floor, or ... Complete knowledge of relevant federal regulations and/or the Fair Debt Collection Protection Act

PeopleShare

Universal Banker

Richmond, VA

$18 - $21/hr

Computes debt ratios. Verifies employment and income. Determines value of collateral. Requests ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

LAW FIRM

Be Seen First

Associate Attorney - Community Associations Law

Mclean, VA · On-site

$115K - $139K/yr

Manage billing of hourly time and via task codes for fixed fee collections work * Routinely attend ... Experience with collections, Fair Debt Collection Practices Act compliance, district court, and ...

LAW FIRM

Be Seen First

Associate Attorney - Community Associations Law

Mclean, VA · On-site

$115K - $139K/yr

Manage billing of hourly time and via task codes for fixed fee collections work * Routinely attend ... Experience with collections, Fair Debt Collection Practices Act compliance, district court, and ...

ID.me

Senior AR & Billing Analyst

Mclean, VA · On-site

$86K - $107K/yr

Responsibilities - Own day-to-day collections and cash application, including managing customer ... debt reserve, write-offs, and other AR-related adjustments - Reconcile the AR sub-ledger to the ...

LAW FIRM

Be Seen First

Litigation Associate Attorney

Reston, VA · On-site

$130K - $160K/yr

Caseload Management: Independently manage a caseload of 250-400 active collections cases from ... Working knowledge of the Fair Debt Collection Practices Act (FDCPA) , district court procedures ...

LAW FIRM

Be Seen First

Litigation Associate Attorney

Reston, VA · On-site

$130K - $160K/yr

Caseload Management: Independently manage a caseload of 250-400 active collections cases from ... Working knowledge of the Fair Debt Collection Practices Act (FDCPA) , district court procedures ...

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All JobsDebt Collections JobsDebt Collections Manager JobsDebt Collections Manager Jobs in Virginia

Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.

What are the most commonly searched types of Debt Collections jobs in Virginia?

The most popular types of Debt Collections jobs in Virginia are:

What are popular job titles related to Debt Collections Manager jobs in Virginia?

For Debt Collections Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Debt Collections Manager jobs in Virginia look for?

The top searched job categories for Debt Collections Manager jobs in Virginia are:

What cities in Virginia are hiring for Debt Collections Manager jobs?

Cities in Virginia with the most Debt Collections Manager job openings:

Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Virginia as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution.

Master Platform Engineer- Debt Manager Platform Expertise

PRA Group, Inc.

Norfolk, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.
Position Summary:
Provides enterprise-level technical leadership and architectural direction for Debt Manager platform, engineering across the core collections ecosystem, defining long-term strategies, standards, and scalable operating models for build, integration, data migration, and release management. Shapes cross-functional technology decisions spanning applications, data, security, and infrastructure, and drives the development of new platform capabilities to support organizational objectives. Acts as a recognized authority influencing multi-year transformation initiatives, including system modernization, vendor integration, and cloud adoption, while ensuring alignment to enterprise architecture and business outcomes.
Experience Requirements:
  • Must have specific experience with implementing Debt Manager, a Debt Recovery Cloud based platform, driving the architectural and engineering direction
  • 12+ years of progressive experience in software engineering, platform engineering, or systems architecture
  • Demonstrated experience defining enterprise-level architecture, standards, and technical strategy
  • Proven ability to lead large-scale, multi-system transformations (e.g., modernization, cloud migration, or vendor platform integration)
  • Experience influencing executive stakeholders and cross-functional leadership
  • Track record of introducing new technologies, methodologies, or engineering practices at scale
  • Expert: Distributed systems architecture, platform engineering, and continuous integration/continuous delivery (CI/CD) ecosystems
  • Expert: AWS Cloud-native architecture, including definition and governance of cloud platform designs and operating models
  • Advanced/Expert: Enterprise data migration strategy, integration patterns, and system interoperability across complex environments
  • Expert: Definition and governance of engineering standards, architectural principles, and platform operating models
  • Expert: Strategic problem decomposition and solution design across multiple domains, systems, and business functions
  • Expert: Executive communication and organizational technical influence, including the ability to shape decisions at senior leadership levels
  • Advanced/Expert: Definition of enterprise data platform architecture and integration strategies across database technologies, including Microsoft SQL Server, Azure SQL, Oracle Exadata, and Oracle Cloud Infrastructure (OCI)
  • Expert: Definition of enterprise migration strategies for legacy-to-cloud platform transformations, including governance of execution across programs
  • Expert: Leadership of multi-stream, cross-functional technology initiatives with enterprise-wide impact
  • Expert: Definition of platform implementation approaches, operating models, and governance frameworks across build, release, and environment management
  • Expert: Definition of standards and governance models for system configuration and customization, including workflow design, rules management, role-based access controls, and change governance
  • Expert: Definition of enterprise testing strategies and quality governance frameworks, including User Acceptance Testing (UAT) readiness and business validation models
  • Expert: Definition of enterprise integration patterns and standards, including real-time application programming interfaces (APIs) and batch/Extract, Transform, Load (ETL) processing
  • Expert: Influence on executive stakeholders and definition of governance models across business and technology organizations
  • Recognized authority: Platform engineering practices, shaping organizational standards and long-term technical direction
  • Leader in innovation: Drives creation and adoption of new engineering methodologies, platform capabilities, and architectural patterns across the enterprise
  • Strategic leader: Identifies and frames complex enterprise challenges and translates them into multi-stream initiatives and long-term technical roadmaps

Key Responsibilities:
Platform Strategy & Architecture
  • Define and evolve the enterprise platform engineering strategy, including standards for build, release, environment management, and integration patterns
  • Establish architectural direction for core systems, ensuring scalability, resiliency, and alignment with long-term business and technology strategy
  • Introduce and institutionalize new platform capabilities, tooling frameworks, and engineering practices

Enterprise Technical Leadership
  • Serve as a recognized subject matter expert and authority across platform engineering, influencing architectural decisions and technical direction across programs
  • Lead resolution of the most complex, ambiguous technical challenges spanning multiple systems, disciplines, and teams
  • Shape and govern cross-functional technical decisions across applications, data, security, and infrastructure

Transformation & Innovation
  • Drive large-scale transformation initiatives (e.g., core collections modernization, cloud migration, platform consolidation) with multi-year impact
  • Identify emerging technology opportunities and define new approaches, methodologies, and standards for platform engineering
  • Translate enterprise strategy into actionable platform initiatives and execution models

Delivery Oversight & Outcomes
  • Provide strategic oversight of platform delivery across build, release, integration, and data migration domains
  • Ensure successful execution of critical milestones such as UAT readiness, go-live, and stabilization through governance and decision frameworks
  • Remove systemic delivery blockers by redefining processes, operating models, or architecture

Engineering Excellence & Standards
  • Establish enterprise standards for CI/CD, automation, observability, reliability engineering, and platform reuse
  • Define and enforce best practices for testing, deployment, and environment consistency
  • Drive continuous improvement at the organizational level

Mentorship & Organizational Influence
  • Mentor senior engineers and technical leads, raising the overall technical capability of the organization
  • Act as a thought leader and advisor to engineering leadership and executive stakeholders
  • Influence talent strategy, capability development, and technical career progression frameworks

Operates as a technical authority and enterprise-level individual contributor
  • Influences multiple teams, programs, and domains without direct reporting authority
  • Provides direction to senior engineers, architects, and program leaders
  • Accountable for enterprise-wide technical outcomes, not just team delivery

Salary Range:
$127,900.00 - $204,300.00
PRA Group has an effective process for assessing market data and establishing ranges to ensure we remain competitive. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, specific working location and market position. This posted salary range is a good faith and reasonable estimate, and PRA Group reserves the right to adjust this range depending on the qualifications and location of the selected candidate. In addition to base salary, PRA may offer additional benefits to include performance based bonus programs and/or equity programs depending on the position. PRA offers paid time off, medical, dental, vision, 401k match, life insurance, and other benefits to assist with the physical and mental wellbeing of our employees.
All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

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